e-automate vs. OverIT

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
e-automate
Score 9.9 out of 10
N/A
ECI Software Solutions offers e-automate, an ERP for office technology companies to automate business workflows and increase contract profitability.N/A
OverIT
Score 0.0 out of 10
N/A
OverIT is a global FSM software provider with 20+ years of expertise in solving complex field services in linear asset management. The solution boasts users among 300+ enterprise clients and over 200,000s field workers being dispatched daily, leveraging field collaboration in their mission-critical operations.N/A
Pricing
e-automateOverIT
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
e-automateOverIT
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
e-automateOverIT
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
e-automateOverIT
Small Businesses
Method:CRM
Method:CRM
Score 9.3 out of 10
Method:CRM
Method:CRM
Score 9.3 out of 10
Medium-sized Companies
Jotform
Jotform
Score 8.8 out of 10
Jotform
Jotform
Score 8.8 out of 10
Enterprises
ServiceNow Customer Service Management
ServiceNow Customer Service Management
Score 7.9 out of 10
ServiceNow Customer Service Management
ServiceNow Customer Service Management
Score 7.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
e-automateOverIT
Likelihood to Recommend
9.1
(2 ratings)
-
(0 ratings)
Support Rating
7.0
(1 ratings)
-
(0 ratings)
User Testimonials
e-automateOverIT
Likelihood to Recommend
ECI Software Solutions
ECI e-automate is a very stable on-prem application. The cloud version has yet to be tested and determined, but I have heard ok reviews. It is scalable for any size business to get started and then to add features; it functions as it should and is a robust tool with several features that can easily allow any entity to run their business.
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OverIT
No answers on this topic
Pros
ECI Software Solutions
  • Inventory control.
  • Technician tracking.
  • Quoting.
  • Integration with 3rd party software.
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OverIT
No answers on this topic
Cons
ECI Software Solutions
  • Allowing multiple, movable windows within the program so you can bounce between screens.
  • More friendly integration with third party apps.
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OverIT
No answers on this topic
Support Rating
ECI Software Solutions
Sometimes when you need answers quickly, a voice on the phone is far better than having to wait for email support or a callback. I have found this to have delays and feel ECI e-automate should invest more in its support infrastructure.
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OverIT
No answers on this topic
Alternatives Considered
ECI Software Solutions
Unfortunately, in the copy/print side of things, e-automate is the software to use, so our options were very limited when shopping around. When we decided to implement the IT side of the company, we didn't want to track the revenue, etc from the IT in a different application like Quickbooks, etc. so we had to make e-automate fit our needs.
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OverIT
No answers on this topic
Return on Investment
ECI Software Solutions
  • It has given us better insights into how our IT side is growing.
  • It took a lot of man-hours on our side to make it work for the IT side.
  • Inventory is still a very manual process.
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OverIT
No answers on this topic
ScreenShots

OverIT Screenshots

Screenshot of complex schedule optimization with machine learning and dispatch work orders presented on a single pane of glass​Screenshot of asset monitoring and maintenance with 2D/3D GIS and IoT integrations in real-timeScreenshot of an interface, with built-in GIS, for field workers and contractorsScreenshot of knowledge access and transfer​Screenshot of experts, who can be accessed from anywhere through the app or hands-free for increased safety