Name: OverIT Next-Gen FSM Platform 2022 Wave Three – Augmented Collaboration powered by GIS
Uploaded: 2022-09-26T15:08:25.000Z
Duration: 2 min 6 s
Description: Augmented Collaboration powered by GIS

Help Desk

Web and Video Conferencing

Customer Support

Learning Management

Education

AI Document Creation

Business Intelligence (BI)

Calendar

Collaboration

Environmental, Social, and Governance (ESG)

Enterprise

Accounting

Financial Planning and Analysis (FP&A)

Merger and Acquisition

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

HR Service Delivery

Job Board

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Application Server

Blockchain Analysis

Cloud Management

Cloud Storage

Composable Infrastructure

Container Security

Data Center Backup

Data Integration

Electronic Data Interchange (EDI)

Enterprise Printing

Event Monitoring

Fraud Detection

Function as a Service (FaaS)

Industrial IoT

Infrastructure-as-a-Service

Integration Platform as a Service (iPaaS)

Managed Detection and Response (MDR)

Managed Security Service

Mobile Device Management (MDM)

Monolithic Frame-based Disk Arrays

Network Performance Monitoring

SQL Server Performance Monitoring

Secure Web Gateway

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Community

Content Management

Creative Management

Customer Advocacy

Email Marketing

Influencer Marketing

Market Research

Marketing Automation

Marketing Resource Management

Mobile Marketing

Social Media Management

Survey & Forms Building

Tag Management

Web Analytics

Marketing

Interactive Whiteboard

Project Management

Professional Services

Call Recording

Customer Relationship Management (CRM)

Sales Dialer

Sales

Application Security

Cloud Security Posture Management

Security

Card Management

Clinical Data Management

Donor Management

Text Analysis

Warranty Management

Vertical-Specific

Find top rated software and services based on in-depth reviews from verified users. 400+ software categories including PaaS, NoSQL, BI, HR, and more.

e-automate

ECI Software Solutions

Salesforce Field Service

Salesforce

Jobber

Jobber - Field Service Software

ServiceTitan

Mhelpdesk

ServiceMax

Kickserv

Simpro

Simpro Software

HouseCall Pro

IFS Field Service Management

Oracle Service

IBM Maximo Application Suite

Microsoft 365

OSIsoft PI System, from AVEVA

SAP ERP, ECC

ArcGIS

Oracle Utilities Customer Care and Billing

Siemens Spectrum Power

OverIT is a global FSM software provider with 20+ years of expertise in solving complex field services in linear asset management. The solution boasts users among 300+ enterprise clients and over 200,000s field workers being dispatched daily, leveraging field collaboration in their mission-critical operations.

Silver

Gold

Free

Bronze

Jotform

Method:crm is a QuickBooks-integrated, cloud-based CRM platform.

Contact Management

CRM Pro

CRM Enterprise

Method:CRM

OverIT

Applications that support field technicians and other staff in the field. Typically include scheduling and dispatching capabilities.

Field Service Management

complex schedule optimization with machine learning and dispatch work orders presented on a single pane of glass​

asset monitoring and maintenance with 2D/3D GIS and IoT integrations in real-time

an interface, with built-in GIS, for field workers and contractors

experts, who can be accessed from anywhere through the app or hands-free for increased safety

<p><a href="http://www.overit.us" target="_blank" rel="nofollownoopener">OverIT</a> is a leading FSM solutions provider with over 20 years of expertise, solving complex field service in enterprise businesses globally. Over 300 clients are increasing daily efficiencies in linear asset management, with over 200,000s of field workers being dispatched daily, and leveraging field collaboration in their mission-critical operations.</p><p>Our cutting-edge technology and our ability to deliver at scale is backed by Bain Capital and NB Renaissance. OverIT is recognized by premier global advisory and consulting organizations as a leading FSM and Field Collaboration vendor.</p>

Machine Learning and digital guidance for improved training and maintenance

EnBW - Machine Learning and digital guidance for improved training and maintenance [ENG]

Utilities are part of our lives. We cannot survive without electricity, water, gas.
At EnBW, we are living in exciting times, an age where everything moves so quickly and is ever-changing.
Just think about climate change, net-zero emissions, decarbonization, sustainability, cleaner water.
In this scenario, to accelerate the energy transition we are experiencing, the answer is “digital transformation”.
Rapid innovation and technological progress are key.
This is why, to ensure asset reliability, safety, and 100% service continuity, we decided to adopt the Next-Gen FSM Platform by OverIT.
OverIT allows us to drive the transformation of the end-to-end lifecycle of frontline workers, distributing the knowledge within the entire corporate community.
Adopting AR and ML collaboration features, the platform contributes to instructing even junior technicians. Regardless of their basic skills, technicians can make the most of the support relying on videos previously recorded by expert colleagues and available in a Training Repository, which will always remain at their complete disposal.
All of this provides dramatic benefits and has a direct impact on fostering innovation and reducing carbon emissions, as we optimize mileage we used to travel years ago to train employees, but also on increasing technicians’ satisfaction and streamlining field processes.
We partnered with OverIT because we believe in a common goal,
Keeping the lights on, water running, and communities warm, sustainably.
Together.

OverIT and Hera Group, Next-Gen Field Service Management operations

Remote control of maintenance activities on oil platforms

OverIT - Remote control of maintenance activities on oil platforms

Work orders dispatching and augmented collaboration - SACMI USA customer story

SACMI - Work orders dispatching and augmented collaboration

SACMI is a recognized world leader in the design, manufacture, and marketing of machines and systems for the ceramics, plastics, beverage packaging, and food processing industries.
SACMI chose OverIT to dispatch technicians, empowering them and their customers with AR collaboration features while utilizing head-mounted tablets. SACMI connects their experts with end-users while addressing safety, reducing travel times, and limiting costs, all powered by OverIT.

OverIT Next-Gen FSM Platform 2022 Wave Three – Augmented Collaboration powered by GIS

Leveraging the industry expertise of its GIS (Geographic Information System) Center of Excellence, OverIT confirms itself as a long-standing reference point for implementing GIS solutions in business. As proof of its competence, it now enriches its capabilities offering an end-to-end FSM collaboration tool powered by GIS. Providing the ultimate of support for infrastructure maintenance activities, the Next-Gen FSM Platform allows to:
•  Locate and display in Augmented Reality the exact location of networks, together with the related spatial and non-spatial data in real time, and directly in the field through mobile devices (both smartphone and tablet)
•  View the asset that technicians need to inspect or maintain, as well as everything connected to it, in mobility, even offline
•  Know precise details and information about the asset
•  Carry out preventive, therefore highly accurate, asset diagnosis
•  Analyze and evaluate asset conditions prior to performing any operations
•  Provide location details
•  Guide the technicians to the identified asset through the map
•  Visualize the work order assigned to the displayed asset and related step-by-step digital work instructions, to guide field technicians in the execution of their tasks
•  Collaborate, enabling the interaction between operators in the field and expert technicians from remote
•  Record work and create videos accessible to all employees, available in a centralized knowledge repository

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