Red Falcon vs. Global Shop Solutions ERP

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Red Falcon
Score 7.4 out of 10
N/A
Red Falcon is an integrated business management system and eCommerce platform, designed to make the supplier ordering process simpler with integrations that allow users to submit accurate orders electronically, receive acknowledgments, and manage complex jobs. The software automatically connects with major wholesalers and vendors to help users handle products and pricing updates.N/A
Global Shop Solutions ERP
Score 8.3 out of 10
N/A
Global Shop Solutions ERP software provides applications that help manufacturers to deliver quality parts on time, with applications that include Shop Management, Planning & Scheduling, Inventory, Accounting, Quality Control, and CRM.N/A
Pricing
Red FalconGlobal Shop Solutions ERP
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Red FalconGlobal Shop Solutions ERP
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
Red FalconGlobal Shop Solutions ERP
Features
Red FalconGlobal Shop Solutions ERP
Customization
Comparison of Customization features of Product A and Product B
Red Falcon
6.9
8 Ratings
7% below category average
Global Shop Solutions ERP
6.5
7 Ratings
13% below category average
API for custom integration7.68 Ratings5.01 Ratings
Plug-ins6.26 Ratings8.07 Ratings
Security
Comparison of Security features of Product A and Product B
Red Falcon
7.4
11 Ratings
12% below category average
Global Shop Solutions ERP
6.6
11 Ratings
23% below category average
Role-based user permissions7.411 Ratings8.211 Ratings
Single sign-on capability00 Ratings5.01 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Red Falcon
6.5
12 Ratings
12% below category average
Global Shop Solutions ERP
8.2
11 Ratings
11% above category average
Dashboards6.612 Ratings8.510 Ratings
Standard reports6.411 Ratings8.011 Ratings
Custom reports00 Ratings8.310 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Red Falcon
6.8
12 Ratings
14% below category average
Global Shop Solutions ERP
7.8
11 Ratings
0% below category average
Pricing6.312 Ratings8.310 Ratings
Order entry7.312 Ratings8.010 Ratings
Credit card processing6.59 Ratings6.14 Ratings
Order Orchestration7.111 Ratings8.25 Ratings
Cost of goods sold00 Ratings8.310 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Red Falcon
-
Ratings
Global Shop Solutions ERP
6.2
3 Ratings
17% below category average
Pay calculation00 Ratings6.73 Ratings
Benefit plan administration00 Ratings5.62 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Red Falcon
-
Ratings
Global Shop Solutions ERP
7.7
11 Ratings
0% above category average
Accounts payable00 Ratings7.710 Ratings
Accounts receivable00 Ratings7.710 Ratings
Global Financial Support00 Ratings8.07 Ratings
Primary and Secondary Ledgers00 Ratings7.05 Ratings
Journals and Reconciliations00 Ratings7.79 Ratings
Configurable Accounting00 Ratings7.87 Ratings
Standardized Processes00 Ratings8.09 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Red Falcon
-
Ratings
Global Shop Solutions ERP
8.2
11 Ratings
3% above category average
Inventory tracking00 Ratings8.411 Ratings
Automatic reordering00 Ratings8.07 Ratings
Location management00 Ratings8.35 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
Red Falcon
-
Ratings
Global Shop Solutions ERP
7.9
10 Ratings
6% above category average
Billing Management00 Ratings8.09 Ratings
Cash and Asset Management00 Ratings7.48 Ratings
Budgetary Control & Encumbrance Accounting00 Ratings6.54 Ratings
Period Close00 Ratings8.29 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
Red Falcon
-
Ratings
Global Shop Solutions ERP
8.0
3 Ratings
13% above category average
Project Planning and Scheduling00 Ratings8.03 Ratings
Task Insight for Project Managers00 Ratings8.03 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
Red Falcon
-
Ratings
Global Shop Solutions ERP
8.1
9 Ratings
8% above category average
Production Process Design00 Ratings8.06 Ratings
Production Management00 Ratings8.36 Ratings
Configuration Management00 Ratings8.07 Ratings
Work Execution00 Ratings8.28 Ratings
Manufacturing Costs00 Ratings8.18 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
Red Falcon
-
Ratings
Global Shop Solutions ERP
7.6
8 Ratings
6% above category average
Forecasting00 Ratings6.95 Ratings
Inventory Planning00 Ratings8.17 Ratings
Performance Monitoring00 Ratings8.08 Ratings
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Red FalconGlobal Shop Solutions ERP
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User Ratings
Red FalconGlobal Shop Solutions ERP
Likelihood to Recommend
7.3
(13 ratings)
10.0
(2 ratings)
Likelihood to Renew
6.4
(1 ratings)
-
(0 ratings)
Usability
6.4
(2 ratings)
10.0
(1 ratings)
Support Rating
8.2
(1 ratings)
-
(0 ratings)
Implementation Rating
2.7
(1 ratings)
-
(0 ratings)
User Testimonials
Red FalconGlobal Shop Solutions ERP
Likelihood to Recommend
ECI Software Solutions
We like the fact that we are able to offer our customers a professional online presence so that we can compete with the big box stores and the Amazon's of the Office Supply world. I like being able to log into the back office to see our respective pricing from both SP Richards and Essendant.
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Global Shop Solutions
We have already met with three companies in our region and hosted them for several hours to see how we utilize Global Shop Solutions ERP in our daily work. This speaks to our satisfaction with the software, as well as our ongoing commitment to the notion that if you want to learn something well, learn to teach it. We have a great group of users here who participate in the weekly Friday Features and who try to utilize all of the modules to their full effect to benefit not only individual workflows, but to help the entire company output. It is well suited in our experience for manufacturing. That is the only scenario where we have experience or where we feel we can make a judgement call.
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Pros
ECI Software Solutions
  • There is good training and support to help learn the product
  • Makes it easy for staff to manage inventory and see what we have in stock for hardware and computers.
  • Integrates with many of the Wholesalers we use right out of the box.
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Global Shop Solutions
  • The CRM has really advanced and allows us to track the efforts of our sales staff, as well as identify trends. We are heavily using this system to track our sales team's progress and utilize the events, opportunities and to-do tasks as well as identifying the customer history all in one spot.
  • Supply and Demand section is used by pretty much everyone. This allows us to identify what is on-hand and the history of the parts' use. It is easy to follow and make changes.
  • Order Entry allows us to track all orders in an easy fashion. This is very straightforward and simple to use.
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Cons
ECI Software Solutions
  • Would like to be able to print only unprinted orders in packing slips.
  • More reporting options within Red Falcon.
  • Would like to be able to search by order number under customer order history.
  • Be able to do recurring orders on the back end for MISC items.
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Global Shop Solutions
  • When releasing new screens, they are not complete and you end up using the legacy screens instead of fully integrating to a new screen
  • when they release hot patches, we usually end up with more things to fix and were fixed in the hot patch.
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Usability
ECI Software Solutions
I feel there is a lot of clicking around to get what you need.
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Global Shop Solutions
I would rate Global Shop Solutions ERP’s overall usability an 8 out of 10. The system is very capable and flexible once properly configured, but it does have a learning curve and some parts of the interface and navigation can feel a bit dated or complex for new users. Overall, after initial training and setup, it supports daily work efficiently and reliably, which is why it deserves a high score
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Support Rating
ECI Software Solutions
Support is great at taking care of our questions and issues.
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Global Shop Solutions
No answers on this topic
Implementation Rating
ECI Software Solutions
The instructors were patient and kind but the overall implementation seemed cumbersome and lengthy.
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Global Shop Solutions
No answers on this topic
Alternatives Considered
ECI Software Solutions
We did a quick review of other companies but went with Red Falcon as we knew someone else who used and was happy with their service offerings Red Falcon does seem to be expensive but it was a little hard to compare as we did not compare all the specific pricing for other competitors Again, we mainly went with Red Falcon through word of mouth
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Global Shop Solutions
This works the best for a manufacturing business. Any other type of business, I would look to other products.
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Return on Investment
ECI Software Solutions
  • Red Falcon's integration with e-auto is a tremendous time and money saver on the admin side of things!
  • The overall cost of Red Falcon is a bit pricey so the ROI really depends on how much e-commerce business that can be ran thru it.
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Global Shop Solutions
  • See instantly all information for part number, sales history, customer info, makes phone calls easy instead of having to say, let me look into that and get back to you
  • Save money on purchasing goods, see history, now inventory levels, helps make sure we don't run out of items
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ScreenShots

Red Falcon Screenshots

Screenshot of Dashboards available in Red FalconScreenshot of the retail app for Red FalconScreenshot of Pending Orders in Red Falcon

Global Shop Solutions ERP Screenshots

Screenshot of the Main Menu screenScreenshot of the Supply & Demand screen in the Inventory moduleScreenshot of the Shop Floor Data Collection screenScreenshot of the Dashboard DesignerScreenshot of the AI AP Automation screen