Red Falcon vs. Intuit Enterprise Suite

We like the fact that we are able to offer our customers a professional online presence so that we can compete with the big box stores and the Amazon's of the Office Supply world. I like being able to log into the back office to see our respective pricing from both SP Richards and Essendant.

Incentivized

With Intuit Enterprise Suite we have learned how to move some of our manual spreadsheets into the system to keep better track and get better numbers with. Things like Inventory, and Fixed Assets. The training has been great, they have numerous webinars and meetings that help us better understand Intuit Enterprise Suite.

Incentivized

• There is good training and support to help learn the product
• Makes it easy for staff to manage inventory and see what we have in stock for hardware and computers.
• Integrates with many of the Wholesalers we use right out of the box.

Incentivized

• It tracks all payments to all vendors, so if any questions arise, it's easy to find the answer.
• It tracks employee hours worked, holiday hours, and other paid time off, including vacations. It also tracks bonuses and employee profile information, including hire dates, contact information, Social Security, and Federal withholding details.
• At the end of the year, all of our financial transactions can be summarized for our accountants so our tax returns can be prepared.

Incentivized

• Would like to be able to print only unprinted orders in packing slips.
• More reporting options within Red Falcon.
• Would like to be able to search by order number under customer order history.
• Be able to do recurring orders on the back end for MISC items.

Incentivized

• I would like to see an option available to run income statements, balance sheets and statements of cash flows by month.
• I would like to see an option to set up a consolidated budget to run actual versus budget reports.
• I would like to see a consolidated accounts receivable and accounts payable listing as an available report.

Incentivized

Because I love the software and the people behind it are passionate about building the features to support business growth. They have built so many features I have asked for and it gets better and better

Incentivized

I feel there is a lot of clicking around to get what you need.

Incentivized

I have worked with other accounting software products and nothing compares to the ease of Intuit Enterprise Suite because it is easy to learn and to train and there are multiple ways and shortcuts to use to get to certain areas within the software.

Incentivized

Support is great at taking care of our questions and issues.

Incentivized

Excellent. I am the first Lighthouse customer and I see first hand that their team cares, they care about not just the features but about their customers and their success. They truly want their customers to succeed

Incentivized

The instructors were patient and kind but the overall implementation seemed cumbersome and lengthy.

Incentivized

We did a quick review of other companies but went with Red Falcon as we knew someone else who used and was happy with their service offerings Red Falcon does seem to be expensive but it was a little hard to compare as we did not compare all the specific pricing for other competitors Again, we mainly went with Red Falcon through word of mouth

Incentivized

I have personal experience with both and believe that Intuit is the best option. Microsoft (and most of their products) are riddled with issues and limit productivity. Netsuite has a lot of customization options, but takes a long time to deal with and is much more expensive for the same things

• Red Falcon's integration with e-auto is a tremendous time and money saver on the admin side of things!
• The overall cost of Red Falcon is a bit pricey so the ROI really depends on how much e-commerce business that can be ran thru it.

Incentivized

• Overall our experience has been great - easy and smooth onboarding process
• Better support experience has surprised and delighted the team in ways I wasn't really expecting
• I like it more than I expected I would - the convenience of having it all in one place and being able to toggle through entities is really a major improvement