Red Falcon vs. Intuit Enterprise Suite

We like the fact that we are able to offer our customers a professional online presence so that we can compete with the big box stores and the Amazon's of the Office Supply world. I like being able to log into the back office to see our respective pricing from both SP Richards and Essendant.

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IES is well suited for multi-entity organizations. If the intercompany mapping is set up correctly, the access to consolidated reporting can be a game-changer. I could see IES working well for a company with traditional inventory needs, as it has many features that we do not use or need in construction. IES is adequate for construction organizations, although its project reporting is more limited than QuickBooks Desktop. Hopefully, they improve this in the future. IES is less appropriate for smaller companies or companies with only one entity. The price tag is high.

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• There is good training and support to help learn the product
• Makes it easy for staff to manage inventory and see what we have in stock for hardware and computers.
• Integrates with many of the Wholesalers we use right out of the box.

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• They have the best support. Quickbooks has always had great support but have step it up a level for help with Intuit Enterprise Suite. They are always there to help by phone, chat, appointment. The people we talked know the system and how to help.
• They have been working hard to make this a great accounting system for Construction as they can. They have gone a long ways to help us to have one system instead of numerous different systems.
• Intuit Enterprise Suite makes it easier to have several companies under one roof. We quite often have journal entries to post between two or more of the companies. We can make the entries in one place.
• All in all we have been very happy switching to Intuit Enterprise Suite, so much so that we renewed for three years. We believe in what Intuit is doing with Enterprise Suites and they know how to create a great product.

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• Would like to be able to print only unprinted orders in packing slips.
• More reporting options within Red Falcon.
• Would like to be able to search by order number under customer order history.
• Be able to do recurring orders on the back end for MISC items.

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• I would like to see them continue to include dimensions across other reports.
• I would like the ability to void transactions using a specific date of our choosing.
• I would like a live report writer for the P&L and balance sheet so I can move GL accounts into sections of my choosing.

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The software is very user friendly and being able to create reports with specific data and export it to Excel is a great help in budgeting for annual costs and tracking where a certain program is getting more attention

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I feel there is a lot of clicking around to get what you need.

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Intuit Enterprise Suite helped alleviate a major pain point for our business. We now no longer have to prepare manual consolidated financial statements. This allows us to speed up the reporting side of each month end and allows us to spend more time analyzing the numbers as opposed to preparing them.

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Support is great at taking care of our questions and issues.

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Excellent. I am the first Lighthouse customer and I see first hand that their team cares, they care about not just the features but about their customers and their success. They truly want their customers to succeed

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The instructors were patient and kind but the overall implementation seemed cumbersome and lengthy.

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Our implementation was seamless!

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We did a quick review of other companies but went with Red Falcon as we knew someone else who used and was happy with their service offerings Red Falcon does seem to be expensive but it was a little hard to compare as we did not compare all the specific pricing for other competitors Again, we mainly went with Red Falcon through word of mouth

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NetSuite was way more complicated; it required heavy user training regularly, especially for onboarding, was really complex to maintain and customize, required expensive 3rd-party consulting and customization, had complicated integration with other business systems, and was complex to build reports. Zoho Analytics was very basic and missed many important features that businesses need to run their operations.

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• Red Falcon's integration with e-auto is a tremendous time and money saver on the admin side of things!
• The overall cost of Red Falcon is a bit pricey so the ROI really depends on how much e-commerce business that can be ran thru it.

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Invited by TrustRadius (TR) on Vendor's Behalf

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• Overall our experience has been great - easy and smooth onboarding process
• Better support experience has surprised and delighted the team in ways I wasn't really expecting
• I like it more than I expected I would - the convenience of having it all in one place and being able to toggle through entities is really a major improvement