Ecomail vs. ShipStation

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Ecomail
Score 10.0 out of 10
N/A
Ecomail is presented as a marketing platform for E-mailing, SMS, Facebook, Instagram and Messenger. It features: - email builder to create email templates - campaign editor - Facebook push campaigns to non-active email audiences - integration with Facebook custom audiences - A/B testing for subject, sender name and content - transactional emails - flexible drag and drop automation builder - discount coupons - RSS product feeds for easy product injection to your…N/A
ShipStation
Score 7.5 out of 10
N/A
ShipStation is an order fulfillment and inventory management web-based shipping software designed for eCommerce businesses. It allows users to import, manage, and ship orders from multiple online selling channels while providing discounted rates and integrations with carriers like USPS, UPS, DHL Express, Canada Post, FedEx, Royal Mail, AUSPost, and more. ShipStation also offers workflow automation to speed up fulfillment, and branded package tracking, vital for enterprise and small businesses…
$9.99
per month
Pricing
EcomailShipStation
Editions & Modules
No answers on this topic
Starter
$9.99
per month
Bronze
$29.99
per month
Silver
$59.99
per month
Gold
$99.99
per month
Platinum
$149.99
per month
Enterprise
$229.99
per month
Offerings
Pricing Offerings
EcomailShipStation
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
EcomailShipStation
Features
EcomailShipStation
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
Ecomail
8.1
1 Ratings
1% above category average
ShipStation
-
Ratings
WYSIWYG email editor10.01 Ratings00 Ratings
Dynamic content7.01 Ratings00 Ratings
Ability to test dynamic content5.01 Ratings00 Ratings
A/B testing8.01 Ratings00 Ratings
Mobile optimization10.01 Ratings00 Ratings
Email deliverability reporting9.01 Ratings00 Ratings
List management8.01 Ratings00 Ratings
Triggered drip sequences8.01 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Ecomail
5.5
1 Ratings
33% below category average
ShipStation
-
Ratings
Dashboards3.01 Ratings00 Ratings
Standard reports8.01 Ratings00 Ratings
Pre-Send Testing
Comparison of Pre-Send Testing features of Product A and Product B
Ecomail
8.7
1 Ratings
7% above category average
ShipStation
-
Ratings
Link Tracking9.01 Ratings00 Ratings
Spam Testing7.01 Ratings00 Ratings
Email Previews10.01 Ratings00 Ratings
Best Alternatives
EcomailShipStation
Small Businesses
Mad Mimi
Mad Mimi
Score 10.0 out of 10
Webgility
Webgility
Score 9.6 out of 10
Medium-sized Companies
VerticalResponse
VerticalResponse
Score 10.0 out of 10

No answers on this topic

Enterprises
Emma by Marigold
Emma by Marigold
Score 8.7 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
EcomailShipStation
Likelihood to Recommend
10.0
(1 ratings)
5.8
(25 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Usability
10.0
(1 ratings)
6.2
(4 ratings)
Support Rating
-
(0 ratings)
8.7
(10 ratings)
User Testimonials
EcomailShipStation
Likelihood to Recommend
Ecomail.app
If you are looking for a really simple to use and at the same time highly effective email marketing platform with email automation capabilities this is a really well-rounded choice if combined with other solutions. Pricing is really reasonable too.
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Auctane (Stamps.com, Inc)
I do - and have - recommended them to other businesses. If they had taken care of the USPS pickup option and started supporting Rollo printers again I would have given them a 10. But a year with no resolution is unacceptable. Everything else about them is excellent. When I do have issues I'm usually able to contact someone via live chat and get it resolved. They are glitchy on occasion, but what piece of modern technology isn't.
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Pros
Ecomail.app
  • Email marketing
  • Email marketing automation
  • Implementation & user interface
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Auctane (Stamps.com, Inc)
  • Integration: It works so well I forget that it is a 3rd party solution sometimes.
  • Automation: You can set nested rules based on order details, really cutting down on the little things that slow down your fulfillment process.
  • Management: We almost never log into the admin side of BigCommerce thanks to ShipStation. ShipStation handles all of our day-to-day needs.
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Cons
Ecomail.app
  • Customer tracking
  • Banners & popups
  • Data analytics
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Auctane (Stamps.com, Inc)
  • For years users have requested UPS End of Day Report for Driver to Scan. Shipstation Refuses to offer this and it means that Claims with the carrier are next to impossible to process as there is no PROOF the carrier received your package.
  • Customer Service is Seriously Lacking within the last 6-12 months. Repeated outages, problems, and their front-tier support has no insight as to how long the system will be down. Poor Response times for even the most basic of issues such as error logs so our cart can troubleshoot from their end.
  • The Status Page is inaccurate. 5 of the last 6 times when we had major issues their status page shows as 100%. Not a reliable gauge of up-time.
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Usability
Ecomail.app
I was able to learn to use it within days. I am also able to teach my clients to use the platform really quickly.
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Auctane (Stamps.com, Inc)
Its a very quick platform and being web based it does not require install for say viewing order's shipping status. For the shipping itself, there is a app that grabs data in near real time. Its an easy install and I have had next to no issues with the shipping aspect of the app.
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Support Rating
Ecomail.app
No answers on this topic
Auctane (Stamps.com, Inc)
I have quarterly calls with my account rep to discuss metrics and performance to ensure we are remaining consistent without fulfillment and transit times. He is super friendly and knowledgable. Whenever I have questions, if he can't answer them himself, he gets me in contact with the appropriate person almost immediately.
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Alternatives Considered
Ecomail.app
SALESmanago overpromises and underdelivers. Bloomreach is a great platform, but not suitable for smaller clients because of the pricing. Ecomail delivers everything that they promise you and they do it really well. In the field of marketing automation or email platforms, it is widespread that the solutions promise way too much and are not able to deliver (reliability, ease of use, functionality etc.)
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Auctane (Stamps.com, Inc)
ShipStation is mainly used for automating and streamlining our shipping process. It doesn't track inventory or deal with fulfillment. ShipBob, on the other hand, is a fulfillment and shipping provider. (in addition to automation) Because our e-commerce business is still small and we're operating from our brick-n-mortar store, we don't have a need for ShipBob at the moment.
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Return on Investment
Ecomail.app
  • Great price compared to other solutions
  • Easy to learn to use
  • It works as described
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Auctane (Stamps.com, Inc)
  • It saves a lot of time being able to import the customer data.
  • It saves us money by finding us the best rate (e.g. when we offer free shipping on orders).
  • It can save data such as your most common box sizes.
Read full review
ScreenShots

Ecomail Screenshots

Screenshot of DashboardScreenshot of Campaign reportScreenshot of Automation builderScreenshot of Campaign wizardScreenshot of Template editorScreenshot of Contacts overview