What users are saying about
3 Ratings
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Top Rated
198 Ratings
3 Ratings
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Score 8.5 out of 100

WooCommerce

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Top Rated
198 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

ecomdash

It would be well suited for a business that is just starting out with inventory management and sells on multiple channels. They are a growing company that is constantly changing and making improvements. I don't think there is another competitor out there that can offer the same features at their price point.It may not be well suit for large organizations.
Anonymous | TrustRadius Reviewer

WooCommerce

[WooCommerce] does really well for simple stores that don't have a lot of products. It's really easy to set up and get products added so people can purchase them online. It's not the best for really complicated stores with products that need a lot of customization; you have to find 3rd-party plugins to add additional functionality to your store and sometimes those can create conflicts between one another.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

ecomdash
WooCommerce
8.2
Product catalog & listings
ecomdash
WooCommerce
8.4
Product management
ecomdash
WooCommerce
8.4
Bulk product upload
ecomdash
WooCommerce
8.0
Branding
ecomdash
WooCommerce
8.1
Mobile storefront
ecomdash
WooCommerce
7.9
Product variations
ecomdash
WooCommerce
8.0
Website integration
ecomdash
WooCommerce
9.1
Visual customization
ecomdash
WooCommerce
7.5
CMS
ecomdash
WooCommerce
8.2

Online Shopping Cart

ecomdash
WooCommerce
7.5
Abandoned cart recovery
ecomdash
WooCommerce
7.1
Checkout user experience
ecomdash
WooCommerce
7.9

Online Payment System

ecomdash
WooCommerce
8.3
eCommerce security
ecomdash
WooCommerce
8.3

eCommerce Marketing

ecomdash
WooCommerce
7.9
Promotions & discounts
ecomdash
WooCommerce
8.0
Personalized recommendations
ecomdash
WooCommerce
7.7
SEO
ecomdash
WooCommerce
7.9

eCommerce Business Management

ecomdash
WooCommerce
8.1
Multi-site management
ecomdash
WooCommerce
8.0
Order processing
ecomdash
WooCommerce
8.4
Inventory management
ecomdash
WooCommerce
8.1
Shipping
ecomdash
WooCommerce
8.0
Custom functionality
ecomdash
WooCommerce
8.3

Pros

ecomdash

  • Multi-channel inventory sync: automatic depletion and restoration of inventory with sales and refunds, syncing back to all your channels.
  • Sales order and purchase order management: keep track of things you buy and sell while simultaneously keeping your inventory accurate.
  • Custom upload and export formats: you can make ecomdash work with almost any platform by creating your own formats to upload or export your data.
Sander Kallshian | TrustRadius Reviewer

WooCommerce

  • Keeps track of product inventory, including details of product variations such as colors and sizes if required.
  • Keeps track of orders so that the shopkeeper has one place to log in and see the status and history of orders to her shop.
  • Creates shop-related pages automatically. Once you add one or more products, they will automatically appear on your shop home page. Additionally, pages for viewing shopping carts and for checking out are automatically created.
Felicia Betancourt | TrustRadius Reviewer

Cons

ecomdash

  • User interface. The whole thing feels clunky.
  • Knowledge-base. Their searchable knowledge base isn't really all that helpful. It feels like it was written as an afterthought.
Anonymous | TrustRadius Reviewer

WooCommerce

  • Because of how the Wordpress database is structured, WooCommerce isn't great for large or complex e-commerce sites.
  • More out-of-the-box options would be nice within the base software.
  • Because add-on plugins are developed by 3rd parties, sometimes you get conflicts that break things.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

ecomdash

No score
No answers yet
No answers on this topic

WooCommerce

WooCommerce 10.0
Based on 3 answers
Despite very rare glitches, more connected to an excessive number of plugins, that affect the speed of the site, we are extremely satisfied with the platform, the ability to import and export products, even though we just export them, as we have our proprietary system for updating inventories. We love the ease of upgrading, enhancing, innovating, and the freedom we have to do whatever we want, which is a plus, when you consider Shopify can take down your whole store as they please, if they think you aren't abiding to their TOS or their ever changing set of rules.
Rick Fitzgerald | TrustRadius Reviewer

Usability

ecomdash

No score
No answers yet
No answers on this topic

WooCommerce

WooCommerce 8.0
Based on 3 answers
I gave it lots of points for being a simple product that instantly gives you a store. Very intuitive and simple for the client to update or implement. Loses LOTS of points when you want to do anything besides just sell stuff (coupons, etc) then it makes you pay big money for the add-ons and makes it difficult and time-intensive to develop your own.
Katie Miller | TrustRadius Reviewer

Support Rating

ecomdash

ecomdash 10.0
Based on 1 answer
eComdash always answers our questions, and they have a call-back system to speak on the phone which is very convenient. The people there actually understand the complexities of the software and understand our problems when we explain them. Things get solved quickly and we feel like they care about the speed of the resolution.
Sander Kallshian | TrustRadius Reviewer

WooCommerce

WooCommerce 5.0
Based on 1 answer
not muh support
Anonymous | TrustRadius Reviewer

Alternatives Considered

ecomdash

I have not had first hand experience with inventory management software like ecomdash.
Anonymous | TrustRadius Reviewer

WooCommerce

We were pretty sure we wanted a WordPress site so that we had more control over the site itself, having been burned by third-party vendor sites before. The fact that WooCommerce integrates so well with WordPress was a big selling point for us. Magento would have been too heavy of a lift for our small dev team and we didn't want to rely on Shopify or BigCommerce (though all of those products could have their merits for other projects or clients).
Anonymous | TrustRadius Reviewer

Return on Investment

ecomdash

  • Allowed us to keep inventory in sync across multiple platforms preventing overselling.
  • Allowed us to sync inventory from multiple warehouses.
Anonymous | TrustRadius Reviewer

WooCommerce

  • Positive: low cost to start up, and allowed us to start selling right away.
  • Negative: better plug-ins have a high cost of entry. For example if you want to do subscriptions you need a paid plugin for it.
  • Positive: easily integrates with PayPal and Stripe.
Justin Esgar | TrustRadius Reviewer

Screenshots

Pricing Details

ecomdash

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$50

WooCommerce

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

ecomdash
8.5
WooCommerce
8.7

Likelihood to Renew

ecomdash
WooCommerce
10.0

Usability

ecomdash
WooCommerce
8.0

Support Rating

ecomdash
10.0
WooCommerce
5.0

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