Likelihood to Recommend It would be well suited for a business that is just starting out with inventory management and sells on multiple channels. They are a growing company that is constantly changing and making improvements. I don't think there is another competitor out there that can offer the same features at their price point. It may not be well suit for large organizations.
Read full review [WooCommerce] does really well for simple stores that don't have a lot of products. It's really easy to set up and get products added so people can purchase them online. It's not the best for really complicated stores with products that need a lot of customization; you have to find 3rd-party plugins to add additional functionality to your store and sometimes those can create conflicts between one another.
Read full review Pros Multi-channel inventory sync: automatic depletion and restoration of inventory with sales and refunds, syncing back to all your channels. Sales order and purchase order management: keep track of things you buy and sell while simultaneously keeping your inventory accurate. Custom upload and export formats: you can make ecomdash work with almost any platform by creating your own formats to upload or export your data. Read full review Keeps track of product inventory, including details of product variations such as colors and sizes if required. Keeps track of orders so that the shopkeeper has one place to log in and see the status and history of orders to her shop. Creates shop-related pages automatically. Once you add one or more products, they will automatically appear on your shop home page. Additionally, pages for viewing shopping carts and for checking out are automatically created. Read full review Cons User interface. The whole thing feels clunky. Knowledge-base. Their searchable knowledge base isn't really all that helpful. It feels like it was written as an afterthought. Read full review Because of how the Wordpress database is structured, WooCommerce isn't great for large or complex e-commerce sites. More out-of-the-box options would be nice within the base software. Because add-on plugins are developed by 3rd parties, sometimes you get conflicts that break things. Read full review Likelihood to Renew Despite very rare glitches, more connected to an excessive number of plugins, that affect the speed of the site, we are extremely satisfied with the platform, the ability to import and export products, even though we just export them, as we have our proprietary system for updating inventories. We love the ease of upgrading, enhancing, innovating, and the freedom we have to do whatever we want, which is a plus, when you consider Shopify can take down your whole store as they please, if they think you aren't abiding to their TOS or their ever changing set of rules.
Read full review Usability I gave it lots of points for being a simple product that instantly gives you a store. Very intuitive and simple for the client to update or implement. Loses LOTS of points when you want to do anything besides just sell stuff (coupons, etc) then it makes you pay big money for the add-ons and makes it difficult and time-intensive to develop your own.
Read full review Support Rating eComdash always answers our questions, and they have a call-back system to speak on the phone which is very convenient. The people there actually understand the complexities of the software and understand our problems when we explain them. Things get solved quickly and we feel like they care about the speed of the resolution.
Read full review not muh support
Read full review Alternatives Considered I have not had first hand experience with inventory management software like ecomdash.
Read full review We were pretty sure we wanted a
WordPress site so that we had more control over the site itself, having been burned by third-party vendor sites before. The fact that WooCommerce integrates so well with
WordPress was a big selling point for us.
Magento would have been too heavy of a lift for our small dev team and we didn't want to rely on
Shopify or
BigCommerce (though all of those products could have their merits for other projects or clients).
Read full review Return on Investment Allowed us to keep inventory in sync across multiple platforms preventing overselling. Allowed us to sync inventory from multiple warehouses. Read full review Positive: low cost to start up, and allowed us to start selling right away. Negative: better plug-ins have a high cost of entry. For example if you want to do subscriptions you need a paid plugin for it. Positive: easily integrates with PayPal and Stripe. Justin Esgar CEO/President - 360° IT Consulting, Server Management, IT Security
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