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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Egnyte

    Score9.3 out of 10
    N/AEgnyte provides a unified content security and governance solution for collaboration, data security, compliance, and threat detection for multicloud businesses. More than 16,000 organizations trust Egnyte to reduce risks and IT complexity, prevent ransomware and IP theft, and boost employee productivity on any app, any cloud, anywhere.

    $25

    per month

    Google Hangouts (Classic)

    Score8.3 out of 10
    N/AThe classic version of Google Hangouts included messaging, voice, VoIP, and video call capabilities. It was replaced by the Hangouts Chat collaboration tool, and Google continues to support conferencing via the new Hangouts Meet.N/A
    Pricing
    EgnyteGoogle Hangouts (Classic)
    Editions & Modules
    Team (1-10 employees)
    $10
    per employee/per month
    Business (10-100 employees)
    $20
    per employee/per month
    Enterprise (50+ employees)
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    EgnyteGoogle Hangouts (Classic)
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    EgnyteGoogle Hangouts (Classic)
    Considered Both Products
    Egnyte
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    15 Answers
    83%
    Would buy again
    44 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    14 Answers
    98%
    Delivers good value for the price
    46 Answers
    Happy with the feature set
    93%
    Happy with the feature set
    14 Answers
    89%
    Happy with the feature set
    47 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    10 Answers
    91%
    Lived up to sales and marketing promises
    31 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    11 Answers
    98%
    Implementation went as expected
    41 Answers
    Features
    EgnyteGoogle Hangouts (Classic)
    Cloud PBX
    Comparison of Cloud PBX features of Egnyte and Google Hangouts (Classic)
    Feature
    Egnyte
    -
    Ratings
    Google Hangouts (Classic)
    6.3
    57 Ratings
    23% below category average
    Hosted PBX00 Ratings6.915 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings7.725 Ratings
    User templates00 Ratings5.022 Ratings
    Call reports00 Ratings9.034 Ratings
    Directory of employee names00 Ratings3.045 Ratings
    Call Management
    Comparison of Call Management features of Egnyte and Google Hangouts (Classic)
    Feature
    Egnyte
    -
    Ratings
    Google Hangouts (Classic)
    8.0
    66 Ratings
    3% below category average
    Answering rules00 Ratings8.033 Ratings
    Call recording00 Ratings7.937 Ratings
    Call park00 Ratings7.018 Ratings
    Call screening00 Ratings9.036 Ratings
    Message alerts00 Ratings8.058 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Egnyte and Google Hangouts (Classic)
    Feature
    Egnyte
    -
    Ratings
    Google Hangouts (Classic)
    8.6
    84 Ratings
    8% above category average
    Video conferencing00 Ratings9.079 Ratings
    Audio conferencing00 Ratings9.079 Ratings
    Video screen sharing00 Ratings7.148 Ratings
    Instant messaging00 Ratings9.052 Ratings
    Mobile apps
    Comparison of Mobile apps features of Egnyte and Google Hangouts (Classic)
    Feature
    Egnyte
    -
    Ratings
    Google Hangouts (Classic)
    8.0
    85 Ratings
    2% above category average
    Mobile app for iOS00 Ratings8.173 Ratings
    Mobile app for Android00 Ratings8.071 Ratings
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    EgnyteGoogle Hangouts (Classic)
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    Dashpivot - By Sitemate
    Score10 out of 10
    CallFire
    Score9.7 out of 10
    Medium-sized Companies
    Epicor ECM
    Score7.7 out of 10
    Fuze
    Score8.2 out of 10
    Enterprises
    Dashpivot - By Sitemate
    Score10 out of 10
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    EgnyteGoogle Hangouts (Classic)
    Likelihood to Recommend
    10.0
    (42 ratings)
    8.0
    (91 ratings)
    Likelihood to Renew
    10.0
    (6 ratings)
    10.0
    (1 ratings)
    Usability
    10.0
    (7 ratings)
    8.0
    (7 ratings)
    Performance
    8.8
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    7.7
    (4 ratings)
    8.0
    (36 ratings)
    User Testimonials
    EgnyteGoogle Hangouts (Classic)
    Likelihood to Recommend
    Egnyte
    Egynte is best suited for companies that SharePoint is not the best fit for. This includes managers unfamiliar with SharePoint specifically, and those really looking for a replacement for a file server in the more traditional Windows sense. SharePoint has more or less done away with any management that resembles Active Directory or File Explorer. Egnyte's web portal is incredibly straightforward. I would say Egnyte is less suited for companies that have licensing access to SharePoint already and do not have a ton of files or granular sharing and security needs
    Read full review
    Discontinued Products
    Had I completed this review a couple years ago, I would have given a rating of 9 or 10 as Hangouts (Classic) is an excellent product. However, now that Google Chat has succeeded Hangouts, I would not recommend that any new users begin using it where other more modern options are available. Android users who want an internet based instant messaging that also supports calling and video calling could benefit from using Hangouts (Classic) as Google Chat requires the user to also have Google Meet installed to make video calls and there is no voice only calling option.
    Incentivized
    Read full review
    Pros
    Egnyte
    • Sharing files externally with passwords, link expiration and granular control of permissions
    • File syncing across end-user devices using a client installed onto the computer for seamless integration for end-users as if they had mapped a drive directly to their machine
    • Implements 2FA for secure access
    Read full review
    Discontinued Products
    • Google Hangouts (Classic) is embedded within Gmail's scheduler, so setting up the link is as quick as a click of the button. It's a one-step process.
    • Google Hangouts (Classic) is user-friendly and [has] features to share screens easily.
    • Google Hangouts (Classic) is much easier to use than its competitors.
    • Google Hangouts (Classic) have [a] good connection time and there are few glitches.
    Incentivized
    Read full review
    Cons
    Egnyte
    • The main drawback of the system that it is lacking in managing the uploading of large or huge files, even though the large files can be easily downloadable but the upload takes a lot of time.
    • While uploading the system sometimes starts lagging and the file after sometimes needs to upload again.
    • Egnyte is lacking in syncing multiple platforms at the same time. It gives access to one platform at a time which somehow hinders the work while migrating a large amount of data.
    Incentivized
    Read full review
    Discontinued Products
    • I would like to see improved video support, so that saved videos can be sent back and forth via Hangouts more easily, without having to start a separate meet chat
    • More pronounced notifications of messages would be helpful; pop up notifications are good, but once there is one, additional messages do not pop up
    • Custom muting times would be great, so that if I am in a 90 minute Zoom meeting, I can set it for that time; right now, it is 1 hour or 2 hours. Easy to forget.
    Incentivized
    Read full review
    Likelihood to Renew
    Egnyte
    We found that usage of Egnyte in our supported clients, with sufficient bandwidth, provided all the features and stability we required. The billing setup was fair and the support provided was ample for end users and well as our in house admins. There was a concern about high usage clients but this was taken into account during the vetting process.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Usability
    Egnyte
    Really easy to use the interface. The web browser is very intuitive and I have not had any notable issues with this. It's easy to work on documents as a team, and the only issues we have to tend to come with Apple apps and downloading large files to WebEdit. It's very similar to the filing systems that come on Apple and Windows devices so not a steep learning curve.
    Incentivized
    Read full review
    Discontinued Products
    The tool is almost self-implemented. It is likely to be available in every pc or mobile device a user or potential user might have, and all you need to do is adding the company's account and you are done. Once you are setted up, you have almost all actual communication methods available in one tool
    Incentivized
    Read full review
    Performance
    Egnyte
    Egnyte works very well across all platforms and as an add-on to other programs. Load time is close to nothing. Reports can be made in no time as well. All in all no performance issues. We can see that it depends on the local network connection. If you're running with fiber there won't be any issues.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Support Rating
    Egnyte
    I never had to reach out to customer support for Egnyte. I don't know any coworkers who have had to reach out to Egnyte for support either. As far as I am concerned, the support team is doing a good job since I have not had to reach out to them.
    Incentivized
    Read full review
    Discontinued Products
    Google Hangouts works great and does not require a lot of work to troubleshoot. Everything is simple and easy to use. Google provides all of the tools that one requires to utilize Google Hangouts and any information can be found in the built-in help tools. There is also a forum for users to report issues and typically, Google responds well and will try to work out any issues.
    Incentivized
    Read full review
    Alternatives Considered
    Egnyte
    At the time when this was implemented (over 5 years ago and still in production), there were issues with syncing and reliability that Egnyte did not have, and have continued to impress with. Other providers have improved a lot and Egnyte is fairly costly, but switching costs would be high to move away from it to similar solutions.
    Incentivized
    Read full review
    Discontinued Products
    Google is the white cotton socks of the conferencing world. It’s a great ad-hoc tool, but not too much more. If you are not looking to spend money or operate completely on WiFi (without data charges), it’s a great free option as well. The benefit of being free and open is also the liability. It doesn’t have a great integration story with other corporate tools, but [it doesn’t have to] if you aren’t looking for that. All in all, it’s as helpful and ubiquitous as a public payphone…without the pay…and with a video capability.
    Incentivized
    Read full review
    Return on Investment
    Egnyte
    • Allows us to easily communicate important data securely with other offices (not just sending via email)
    • It allows everyone in our office to be working on the same information at the same time
    • It meshes so well with salesforce that I can't really picture what our practice would look like if we didn't have the combination.
    Incentivized
    Read full review
    Discontinued Products
    • I believe it was part of the google suite that was purchased. It was worth the cost as it was cheaper. I believe it is now free, but also becoming deprecated. It is much better to use Teams, Discord, Telegram, etc. Google does not provide enough support or features to make using hangouts worth it these days.
    Incentivized
    Read full review
    ScreenShots