Likelihood to Recommend Egynte is best suited for companies that
SharePoint is not the best fit for. This includes managers unfamiliar with
SharePoint specifically, and those really looking for a replacement for a file server in the more traditional Windows sense.
SharePoint has more or less done away with any management that resembles Active Directory or File Explorer. Egnyte's web portal is incredibly straightforward. I would say Egnyte is less suited for companies that have licensing access to
SharePoint already and do not have a ton of files or granular sharing and security needs
Read full review I think Mimecast is great for companies who want granular control over their email. Once it is setup, it really does just run along without IT needing to get involved too much. Any time we have 'issues' - such as incorrectly blocked emails or attachments, we can easily figure out what we need to do and how to fix it. Mimecast is great for teams who don't want to sit there all day and manage and look at emails. It would suit a large organisation who want deep control.
Read full review Pros Sharing files externally with passwords, link expiration and granular control of permissions File syncing across end-user devices using a client installed onto the computer for seamless integration for end-users as if they had mapped a drive directly to their machine Implements 2FA for secure access Read full review Because all incoming and outgoing (with journaling setup for internal email) go through Mimecast it is a one-stop-shop for searching out emails from past months or years. It is light years better than using local archives such as .pst files. Since they touch all incoming email Mimecast is excellent our filtering out spam, malware and virus emails before it even gets to your server whether on-premise or in the cloud. Read full review Cons The main drawback of the system that it is lacking in managing the uploading of large or huge files, even though the large files can be easily downloadable but the upload takes a lot of time. While uploading the system sometimes starts lagging and the file after sometimes needs to upload again. Egnyte is lacking in syncing multiple platforms at the same time. It gives access to one platform at a time which somehow hinders the work while migrating a large amount of data. Read full review The interface for the threat intel dashboard could use some updating Slowness in the console persists occassionally Read full review Likelihood to Renew We found that usage of Egnyte in our supported clients, with sufficient bandwidth, provided all the features and stability we required. The billing setup was fair and the support provided was ample for end users and well as our in house admins. There was a concern about high usage clients but this was taken into account during the vetting process.
Read full review It works perfectly and is really easy to manage when you understand the menu and how it works. It really is 'set and forget' with minor changes needed from time to time to blacklist and whitelist senders and domains. It makes our life really easy and gives us a lot of data to understand how or business and users operate.
Read full review Usability Really easy to use the interface. The web browser is very intuitive and I have not had any notable issues with this. It's easy to work on documents as a team, and the only issues we have to tend to come with Apple apps and downloading large files to WebEdit. It's very similar to the filing systems that come on Apple and Windows devices so not a steep learning curve.
Read full review Performance Egnyte works very well across all platforms and as an add-on to other programs. Load time is close to nothing. Reports can be made in no time as well. All in all no performance issues. We can see that it depends on the local network connection. If you're running with fiber there won't be any issues.
Read full review Support Rating I never had to reach out to customer support for Egnyte. I don't know any coworkers who have had to reach out to Egnyte for support either. As far as I am concerned, the support team is doing a good job since I have not had to reach out to them.
Read full review Mimecast has a 24 hours phone hotline available to assist you with issues as they arise. This is the typical help desk situation where you reach level one and go to level two if this issue is extensive however I have found their level one techs to more than capable of dealing with most issues I have called about. The only negative I would mention is that their email support is less hardy when it comes to response time so I have grown to realize that calling is the only way to get timely support.
Read full review Online Training I was shown the areas we would need to use and understand, along with the settings. It was perfect as it didn't go too deep.
Read full review Alternatives Considered At the time when this was implemented (over 5 years ago and still in production), there were issues with syncing and reliability that Egnyte did not have, and have continued to impress with. Other providers have improved a lot and Egnyte is fairly costly, but switching costs would be high to move away from it to similar solutions.
Read full review we were not using any other products before Mimecast. It is working perfectly as per our needs.
Read full review Return on Investment Allows us to easily communicate important data securely with other offices (not just sending via email) It allows everyone in our office to be working on the same information at the same time It meshes so well with salesforce that I can't really picture what our practice would look like if we didn't have the combination. Read full review Saves time and manpower as the console can easily be managed by 1 person Using the continuity feature could potentially save an email outage from preventing an organization from conducting business. Read full review ScreenShots