TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Ellucian Banner

    Score5.2 out of 10
    N/AEllucian offers Banner educational ERP, including its student management system emphasizing control and reporting of process-oriented facets of education such as grading and attendance.N/A

    OpenText Documentum

    Score9 out of 10
    N/AOpenText acquired Documentum from Dell EMC in 2017, and now supports the enterprise content management (ECM) system. The vendor says users can build content-centric applications and solutions from collaborating on business documents to delivering case-based applications to managing highly precise processes in the most regulated business environments.N/A
    Pricing
    Ellucian BannerOpenText Documentum
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Ellucian BannerOpenText Documentum
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Ellucian BannerOpenText Documentum
    Considered Both Products
    Ellucian
    No answer on this topic
    OpenText
    No answer on this topic
    Key User Insights
    Would buy again
    80%
    Would buy again
    12 Answers
    No answers on this topic
    Delivers good value for the price
    82%
    Delivers good value for the price
    9 Answers
    No answers on this topic
    Happy with the feature set
    80%
    Happy with the feature set
    12 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    78%
    Implementation went as expected
    7 Answers
    No answers on this topic
    Features
    Ellucian BannerOpenText Documentum
    Student and Faculty Administration
    Comparison of Student and Faculty Administration features of Ellucian Banner and OpenText Documentum
    Feature
    Ellucian Banner
    8.5
    8 Ratings
    2% above category average
    OpenText Documentum
    -
    Ratings
    Integrations with 3rd-Party Education Technology7.98 Ratings00 Ratings
    Online Registration Management8.97 Ratings00 Ratings
    District Communications, such as messaging and alerting8.94 Ratings00 Ratings
    Roster Management8.56 Ratings00 Ratings
    Platform Customization8.16 Ratings00 Ratings
    Teacher Self-Service8.86 Ratings00 Ratings
    Student Data Security8.67 Ratings00 Ratings
    Community Support8.66 Ratings00 Ratings
    Class Scheduling8.67 Ratings00 Ratings
    State and National-level Reporting9.27 Ratings00 Ratings
    Compliance Support8.96 Ratings00 Ratings
    Teacher and Parent Mobile Application7.25 Ratings00 Ratings
    Enterprise Content Management
    Comparison of Enterprise Content Management features of Ellucian Banner and OpenText Documentum
    Feature
    Ellucian Banner
    -
    Ratings
    OpenText Documentum
    9.2
    7 Ratings
    13% above category average
    Content capture & imaging00 Ratings10.07 Ratings
    File sync, storage & archiving00 Ratings9.07 Ratings
    Document management00 Ratings9.07 Ratings
    Records management00 Ratings9.07 Ratings
    Content search & retrieval00 Ratings9.07 Ratings
    Enterprise content collaboration00 Ratings9.07 Ratings
    Content publishing & creation00 Ratings9.07 Ratings
    Security, risk management & information governance00 Ratings10.07 Ratings
    Contract lifecycle management00 Ratings9.07 Ratings
    Automated workflows00 Ratings9.03 Ratings
    Artificial intelligence00 Ratings9.03 Ratings
    Mobile support00 Ratings9.03 Ratings
    Integration00 Ratings10.03 Ratings
    Best Alternatives
    Ellucian BannerOpenText Documentum
    Small Businesses
    No answers on this topic
    Egnyte
    Score9.3 out of 10
    Medium-sized Companies
    Schoolmint Hero
    Score9.7 out of 10
    Epicor ECM
    Score7.7 out of 10
    Enterprises
    Schoolmint Hero
    Score9.7 out of 10
    Dashpivot - By Sitemate
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Ellucian BannerOpenText Documentum
    Likelihood to Recommend
    7.4
    (21 ratings)
    9.0
    (10 ratings)
    Likelihood to Renew
    9.5
    (2 ratings)
    8.0
    (4 ratings)
    Usability
    8.0
    (2 ratings)
    -
    (0 ratings)
    Availability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    9.0
    (1 ratings)
    Support Rating
    8.0
    (5 ratings)
    7.0
    (1 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    9.0
    (1 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Ellucian BannerOpenText Documentum
    Likelihood to Recommend
    Ellucian
    As a SIS, Banner Pages is the full meal deal. There are multiple modules that integrate out of the box. Because Banner is all I've ever used as a SIS, I can't contrast it with another program. I can say, it gets the job done for us. I will also say that a tremendous amount of time goes into strategizing how to get new functions to work for us and there always seems to be some catch that requires even more work. In general, the university has been hesitant to build too many modifications into Banner because they take a lot of time to maintain. Inevitably, a new update (of which there are MANY for Banner) will break stuff that isn't "vanilla." This is unfortunate because we've had some great ideas for how to make Banner better for us, but also understandable. If you're looking for a highly modular system, this isn't it. Banner has lots of components, but the components work the way they work and that's that. Also, don't expect very quick responses to bugs or glitches. If the bug is major, yes, it will be addressed. But, little function issues seem to be regularly overlooked.
    Incentivized
    Read full review
    OpenText
    Documentum is best used in medium to large institutions that can afford it, have alternate solutions for web publishing, and who have either in-house developers or can hire good Documentum developers (not the ones who know Java but do not understand ECM). It is, in my opinion, the best heavy duty ECM solution out there, assuming OT is not gutting it as we speak. That is my only hesitation to not giving it a 10, OpenText is an unknown quantity in this and I worry that they will only support Documentum until they have figured out how to fill the gap between Documentum and OT and then offer a migration path to OT with a Documentum sunsetting as an incentive.
    Incentivized
    Read full review
    Pros
    Ellucian
    • I think it's great to use if you are tracking grades for certain classes, especially if you'd like to see how students do, comparing midterm to final grades. If you have the permissions, you can see both.
    • It's also good to track students individually. You can look up a certain semester, and see how they did in that particular time frame, but you can also see their cumulative gpa, or even look up their entire course history.
    Incentivized
    Read full review
    OpenText
    • Records management: Compared to other content management systems, this provides a efficient and scalable solution. It gives lot of flexibility in managing the content as Records or Legal holds.
    • Workflow system has external plugins to connect with FAX, Mail, Database and FTP servers etc. which gives an option to integrate with any system with documentum.
    • Creation of websites and maintenance is easy. Content authors can create the pages with effective mechanism.
    Incentivized
    Read full review
    Cons
    Ellucian
    • One thing I miss from the previous version of Ellucian Banner, is the control + page down. I struggle with alt + page down.
    • I love the Ellucian Banner favorites; however, it is a little difficult to navigate.
    • I can honestly only think of 2 things that could be improved. I use Ellucian Banner daily.
    Incentivized
    Read full review
    OpenText
    • WDK framework has been the biggest drawbacks from the application speed point of view, as well as client complexity and not so natural look and feel. Yes, with the latest releases much of these features are improved.
    • EMC is very expensive to buy, own and support, where some products require many dependent Docuemntum products to be installed to work at its best.
    Read full review
    Likelihood to Renew
    Ellucian
    We have no reason not to renew with Ellucian - we are in deep with the ecosystem, and have Ellucian providing us with information technology support. If anything, should the opportunity arise, we'd probably consider adding a different ellucian tools into the suite of applications we already have on board.
    Incentivized
    Read full review
    OpenText
    Stability is a key factor as well as its flexibility. Also, any organization that deploys Documentum will have made a significant investment in terms of time and money, so not renewing its commitment can come with a significant cost. That said, the decision to deploy Documentum initially should come only after extensive evaluation, knowing that once deployed it will likely remain the platform of choice.
    Incentivized
    Read full review
    Usability
    Ellucian
    You definitely have to learn it before it becomes easy to use. It's better than it was, but it's still not entirely intuitive. You can't just look at it and play around to figure out how it works
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Reliability and Availability
    Ellucian
    It's pretty much up all the time.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Performance
    Ellucian
    Has gotten much better due to new hardware.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Support Rating
    Ellucian
    Our department generally does not contact the support center for Banner but the IT department does. That being said, in the seven years that I have been here, I have not once needed to contact the support center; we have had no glitches on Banner's side that needed to be addressed.
    Incentivized
    Read full review
    OpenText
    Support is better than with ECM, but could use some improvement.
    Incentivized
    Read full review
    Implementation Rating
    Ellucian
    very satisfied, along with the IT staff and ellucian support the upgrades do very well and have minimum down time.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Alternatives Considered
    Ellucian
    PeopleSoft was more user-friendly. It also provided the ability to save and bookmark queries. PeopleSoft will allow users to use common names to search for queries. Overall, it seemed much more current than Banner. PeopleSoft provided enrollment data for specific sections which allowed one to spot trends of enrollment in a given class.
    Incentivized
    Read full review
    OpenText
    At the time it was purchased it was one of the best, most robust solutions available on the market.
    Incentivized
    Read full review
    Scalability
    Ellucian
    being able to scale with hardware was easy and not cumbersome. We were allowed to user virtual machines which made things very scalable.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Return on Investment
    Ellucian
    • There is positive ROI on the product overall. It had reduced or allowed us to focus our staff members on something which is very use and it does the job in the background.
    • The application has supported in a lot of ways in saving resources and utilizing them in very productive & efficient manner
    Incentivized
    Read full review
    OpenText
    • After this product, the client is able to manage content security and due to it, the client is able to use the business process, and this really reduces effort and increases the profit in business.
    • It provides integration with SAP easily which really helps the client to manage this effectively and with minimum effort system is ready to use.
    • Also searching, automated flows also create a bigger impact and reduce a lot manual effort.
    Incentivized
    Read full review
    ScreenShots