TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ELMO Software

    Score7.2 out of 10
    N/AELMO Software (ASX:ELO) is a cloud-based solution that helps thousands of organisations across Australia, New Zealand and the United Kingdom to manage their people, process and pay. ELMO solutions span the entire employee lifecycle from ‘hire to retire’. They can be used together or stand-alone, and are configurable according to an organisation’s unique processes and workflows.N/A

    Gusto

    Score8.9 out of 10
    N/AGusto offers payroll, benefits and compliance capabilities. Gusto is scaled for small to mid-sized businesses, and emphasizes an easy to use interface.

    $49

    per month

    Pricing
    ELMO SoftwareGusto
    Editions & Modules
    No answers on this topic
    Simple: A streamlined set of automatic payroll features and benefits integrations
    $49/month + $6/mo per person
    per month
    Plus: Comprehensive payroll, benefits, and HR tools for employers building a great place to work
    $80/month + $12/mo per person
    per month
    Premium: Scalable payroll and benefits, expert HR, and dedicated support for the complex needs of growing teams
    $180/month + $22/mo per person
    per month
    Offerings
    Pricing Offerings
    ELMO SoftwareGusto
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Gusto offers three pricing plans for payroll, benefits, and HR.
    More Pricing Information
    Community Pulse
    ELMO SoftwareGusto
    Considered Both Products
    ELMO Software
    No answer on this topic
    Gusto
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    15 Answers
    92%
    Would buy again
    563 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    93%
    Delivers good value for the price
    464 Answers
    Happy with the feature set
    93%
    Happy with the feature set
    14 Answers
    95%
    Happy with the feature set
    576 Answers
    Lived up to sales and marketing promises
    86%
    Lived up to sales and marketing promises
    6 Answers
    91%
    Lived up to sales and marketing promises
    316 Answers
    Implementation went as expected
    88%
    Implementation went as expected
    7 Answers
    94%
    Implementation went as expected
    376 Answers
    Features
    ELMO SoftwareGusto
    Human Resource Management
    Comparison of Human Resource Management features of ELMO Software and Gusto
    Feature
    ELMO Software
    7.9
    11 Ratings
    4% below category average
    Gusto
    -
    Ratings
    Employee demographic data8.09 Ratings00 Ratings
    Job profiles and administration7.78 Ratings00 Ratings
    Workflow for transfers, promotions, pay raises, etc.7.27 Ratings00 Ratings
    Organizational charting8.38 Ratings00 Ratings
    Organization and location management7.88 Ratings00 Ratings
    Compliance data (COBRA, OSHA, etc.)8.65 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of ELMO Software and Gusto
    Feature
    ELMO Software
    8.1
    5 Ratings
    1% below category average
    Gusto
    9.1
    611 Ratings
    9% above category average
    Pay calculation8.25 Ratings9.5587 Ratings
    Support for external payroll vendors8.14 Ratings8.58 Ratings
    Benefit plan administration8.03 Ratings8.7417 Ratings
    Direct deposit files8.03 Ratings9.7592 Ratings
    Salary revision and increment management8.23 Ratings9.0462 Ratings
    Reimbursement management7.83 Ratings9.0196 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of ELMO Software and Gusto
    Feature
    ELMO Software
    8.5
    3 Ratings
    3% above category average
    Gusto
    -
    Ratings
    Approval workflow8.53 Ratings00 Ratings
    Balance details8.53 Ratings00 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of ELMO Software and Gusto
    Feature
    ELMO Software
    7.9
    10 Ratings
    4% below category average
    Gusto
    -
    Ratings
    View and generate pay and benefit information8.05 Ratings00 Ratings
    Update personal information8.010 Ratings00 Ratings
    View company policy documentation8.26 Ratings00 Ratings
    Employee recognition7.66 Ratings00 Ratings
    HR Reporting
    Comparison of HR Reporting features of ELMO Software and Gusto
    Feature
    ELMO Software
    7.7
    6 Ratings
    1% above category average
    Gusto
    -
    Ratings
    Report builder7.56 Ratings00 Ratings
    Pre-built reports7.76 Ratings00 Ratings
    Ability to combine HR data with external data7.84 Ratings00 Ratings
    Onboarding
    Comparison of Onboarding features of ELMO Software and Gusto
    Feature
    ELMO Software
    7.8
    7 Ratings
    3% below category average
    Gusto
    -
    Ratings
    New hire portal8.26 Ratings00 Ratings
    Manager tracking tools7.44 Ratings00 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of ELMO Software and Gusto
    Feature
    ELMO Software
    7.8
    8 Ratings
    4% below category average
    Gusto
    -
    Ratings
    Individual goal setting8.28 Ratings00 Ratings
    Line-of sight-visibility8.08 Ratings00 Ratings
    Performance tracking7.38 Ratings00 Ratings
    Performance Management
    Comparison of Performance Management features of ELMO Software and Gusto
    Feature
    ELMO Software
    7.6
    10 Ratings
    5% below category average
    Gusto
    -
    Ratings
    Performance plans7.710 Ratings00 Ratings
    Performance improvement plans7.710 Ratings00 Ratings
    Review status tracking6.78 Ratings00 Ratings
    Review reminders7.79 Ratings00 Ratings
    Multiple review frequency8.29 Ratings00 Ratings
    Succession Planning
    Comparison of Succession Planning features of ELMO Software and Gusto
    Feature
    ELMO Software
    7.4
    7 Ratings
    6% below category average
    Gusto
    -
    Ratings
    Create succession plans/pools7.96 Ratings00 Ratings
    Candidate ranking7.66 Ratings00 Ratings
    Candidate search6.45 Ratings00 Ratings
    Candidate development7.96 Ratings00 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of ELMO Software and Gusto
    Feature
    ELMO Software
    7.5
    5 Ratings
    6% below category average
    Gusto
    -
    Ratings
    Job Requisition Management7.84 Ratings00 Ratings
    Company Website Posting7.74 Ratings00 Ratings
    Publish to Social Media7.32 Ratings00 Ratings
    Job Search Site Posting6.82 Ratings00 Ratings
    Duplicate Candidate Prevention7.82 Ratings00 Ratings
    Applicant Tracking7.53 Ratings00 Ratings
    Notifications and Alerts7.94 Ratings00 Ratings
    Best Alternatives
    ELMO SoftwareGusto
    Small Businesses
    UZIO
    Score9.4 out of 10
    Patriot Payroll
    Score8.6 out of 10
    Medium-sized Companies
    Zoho People
    Score8.6 out of 10
    APS
    Score5.7 out of 10
    Enterprises
    PeopleStrong
    Score10 out of 10
    ADP Streamline Payroll
    Score6.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ELMO SoftwareGusto
    Likelihood to Recommend
    8.6
    (15 ratings)
    9.1
    (633 ratings)
    Likelihood to Renew
    8.2
    (1 ratings)
    10.0
    (14 ratings)
    Usability
    8.0
    (15 ratings)
    9.4
    (457 ratings)
    Availability
    8.2
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.6
    (8 ratings)
    4.3
    (27 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (3 ratings)
    Configurability
    4.5
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    6.4
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    7.3
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    7.3
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ELMO SoftwareGusto
    Likelihood to Recommend
    ELMO Software
    The performance review process is clear and easy to complete, for both employee and manager. I have experienced this in both roles, with my own staff, and undergoing my own review with my manager. I haven't experienced scenarios where it is less appropriate, I think our HR department customised the software well to our needs.
    Incentivized
    Read full review
    Gusto
    I think Gusto is well-suited for any business, big or small, to use for accounting purposes. It makes it easy to keep track of many things, such as pay stubs, benefits, paid time off, and much more. Where I could see it being less useful is maybe for enterprise businesses with way more employees.
    Incentivized
    Read full review
    Pros
    ELMO Software
    • Has extensive courses library (theory and video library).
    • Very responsive, resourceful and efficient support team.
    • Stuff survey - great range of available templates.
    Incentivized
    Read full review
    Gusto
    • New employee/contractor onboarding - all the documents are stored and easily accessible (the same goes for off-boarding).
    • A one-click option for syncing hours worked with payroll.
    • The option to run payroll on auto-pilot.
    • Ensuring I'm tax compliant with the states we have employees in.
    • Always having digital records of payroll runs.
    Incentivized
    Read full review
    Cons
    ELMO Software
    • Help seems unavailable.
    • A guide or how-to would be extremely appreciated - I haven't found any, at least for user level.
    • User interface could follow a more standard/familiar approach.
    • Some panes should be collapsible (e.g. the right "Work Flow" area, which gives very little help).
    Incentivized
    Read full review
    Gusto
    • Digital compliance tools for remote teams
    • Gusto upsold us labor law posters, but I later found them available for free online. Since we’re a fully remote team, I had to manually download and distribute them digitally. It would be much more efficient if Gusto offered free, auto-distributed digital posters tailored to remote compliance.
    • Benefits setup is unintuitive for startups
    • While our rep was helpful, navigating the benefits system felt complex and not tailored to early-stage companies. More guided flows or simplified options for small, remote startups would be a big help.
    • Limited dashboard customization for remote workflows
    • As a fully online company, we’d benefit from dashboard options that highlight relevant tools for remote operations—like compliance tracking, digital communications, or onboarding checklists.
    Incentivized
    Read full review
    Likelihood to Renew
    ELMO Software
    No answers on this topic
    Gusto
    Unless they break it, I'm never leaving. It's just too easy. Gusto is also really affordable, and for what I pay, it's worth having the historical record within the system. I like that I can go back and pull up W2's for year's past. This sort of easy access reporting, has been helpful especially when getting reports for PPP loans.
    Read full review
    Usability
    ELMO Software
    Once I learned the specific way of doing things, the software became very logical and ergonomic. It is easy to use and is an excellent resource for many of the specific tasks required for my role, especially in relation to staff onboarding and management. It is also excellent as a resource for my own personal HR information.
    Incentivized
    Read full review
    Gusto
    Gusto is pretty user-friendly, and the website is easy to navigate overall. They also offer good, responsive customer support and have helpful articles available when needed. So far, I have not had any major issues with the platform and am overall very happy with it.
    Incentivized
    Read full review
    Support Rating
    ELMO Software
    I am not sure whether you are asking how the learning & development team rates ELMO Software or how ELMO supports our team when issues arise with the software? It is not my decision to purchase the software nor am I involved with the maintenance of the software.
    Incentivized
    Read full review
    Gusto
    Gusto's customer service has really deteriorated lately and they seem to have really changed their focus. It used to be when you called you were routed to an individual who knew about payroll, benefits, reporting, etc. but now you get someone who seems to have not received the correct training. My last call about a dismissal payroll took me over an hour of my time and the person still could not help me and finally transferred me to someone else.
    Incentivized
    Read full review
    Implementation Rating
    ELMO Software
    I was not involved
    Incentivized
    Read full review
    Gusto
    Reach out to support immediately if you are having trouble setting up Gusto. Rather than being confused and trying to figure it out yourself, it's much better to talk to someone who knows what they are doing. Save yourself time and frustration and reach out to support
    Incentivized
    Read full review
    Alternatives Considered
    ELMO Software
    Aspen is more straightforward in creating a course of personal development recognized by our industry, but your ELMO Software is generally easier to use. As the workforce in our company is very often built by the majority of people with basic academic background education, IE they often have only just completed year 10... it is very important your element of making it easy to understand, using simple words and clear explained multiple choices in the final quiz
    Incentivized
    Read full review
    Gusto
    While I never actually got to the point of trying out ADP, I had several conversations with an ADP representative, and it seemed that they would be able to provide the same (if not less) level of service for a significantly higher price
    Incentivized
    Read full review
    Professional Services
    ELMO Software
    Did not use
    Incentivized
    Read full review
    Gusto
    No answers on this topic
    Return on Investment
    ELMO Software
    • It has been helpful
    Incentivized
    Read full review
    Gusto
    • Time tracking + payroll calculations me 30-60 minutes every time I run payroll.
    • Integrated workers' comp, so I didn't have to find an outside carrier and get quotes—it's all taken care of in the same platform.
    • Improved employee experience with onboarding.
    Incentivized
    Read full review
    ScreenShots

    Gusto Screenshots

    Screenshot of Gusto's automated payrollScreenshot of the time-off tracking interfaceScreenshot of the source of truth for HR data