What users are saying about
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Top Rated
25 Ratings
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Top Rated
78 Ratings

Abacus, by Emburse

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Top Rated
25 Ratings
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Score 8.6 out of 100

Certify, by Emburse

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Top Rated
78 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Abacus, by Emburse

Abacus is great for smaller companies that need to automate expense management. It is a very user-friendly system that makes it easy for all employees to understand without any training. We have heard of issues with their AMEX program. Companies that have tens or hundreds of corporate AMEX cards should likely explore other options
Anonymous | TrustRadius Reviewer

Certify, by Emburse

Certify is excellent as a platform. It allows for integrations with common systems like Amtrav and can be used for more than simple expense reporting. It is excellent for the small to medium business market and handles most things very well. Beware if integrations break as it is difficult to get support on the platform itself.
Tristan Dobbs | TrustRadius Reviewer

Pros

Abacus, by Emburse

  • It allows you to organize expenses into specific trips and categories.
  • It allows our business to track expenses across organizational departments and understand how we are spending money.
  • It is aligned with our expense policy, so we know when expenses are within or outside our policy guidelines.
Anonymous | TrustRadius Reviewer

Certify, by Emburse

  • Customer service/support: They have an incredible team. We are fans of the chat option and 99.9% of the time our issues are solved within a 5-minute window.
  • Listening to customers: they are always looking for ways to improve their product. They have free conferences sprinkled around various cities. They are worth trending. They provide "what's new in Certify" as well as round-table discussions specifically addressing how their customers are using the product and what they have learned along the way.
  • Keeping their product up to date: Certify takes back various suggestions from the conference to enhance their product. I have been at every conference they have had and have actually seen customer suggestions get implemented into the program.
Anonymous | TrustRadius Reviewer

Cons

Abacus, by Emburse

  • When you upload a receipt to abacus it would be great to port in the information from the receipt to the text fields.
  • It would be good to have a more automated way for Abacus to integrate in with other payroll systems.
  • It would be nice to have more levels of permissions, e.g. manager level, administer level and employee level.
Jennifer Paxton | TrustRadius Reviewer

Certify, by Emburse

  • The ability to add a receipt after a report has been submitted would be helpful. This would simplify processing as opposed to disapproving the report and sending it back to the user for correction and re-submission.
  • Though not a fault of Certify, our users drive multiple destinations every day, rather than occasional trips from city A to city B. Therefore, capturing mileage is a time-consuming process for our users.
Anonymous | TrustRadius Reviewer

Usability

Abacus, by Emburse

No score
No answers yet
No answers on this topic

Certify, by Emburse

Certify, by Emburse 8.2
Based on 37 answers
I am very used to Certify's components. But some users that I manage still have a hard time fixing their expense reports no matter how many times I try to teach them. The Editing expense Report and Adding Expense Report option sometimes gets confusing and causes some employees to enter transactions twice. There should be a better layout to make it easier for them to edit and finish their expense reports. I try to teach Certify as much as I can, but the usability should be a bit easier so it is less confusing.
Anonymous | TrustRadius Reviewer

Support Rating

Abacus, by Emburse

Abacus, by Emburse 9.2
Based on 18 answers
I have never had to contact Abacus support and have not heard stories from any of my colleagues having to do so either. Our accounting department stresses the ease of Abacus and has not voiced any concerns with the software or the product support team or the product support process.
Anonymous | TrustRadius Reviewer

Certify, by Emburse

Certify, by Emburse 9.1
Based on 2 answers
I always get an English speaking person very quickly on the phone.
Brad Nicholson | TrustRadius Reviewer

Alternatives Considered

Abacus, by Emburse

I have never used anything like Abacus but I can't imagine a product that offers more value than this does. It allows you to categorize the expense, which will show where we are spending the most money as a company. It keeps a great record of past expenses and the status (if one was not approved, you will see where it says "denied", by whom, and there will usually be a reason provided so that you know how to correct it).
Anonymous | TrustRadius Reviewer

Certify, by Emburse

I have only discussed the comparison of Certify to Concur by users, and our users seem to be happier with Certify. I have not had much experience with T&E expense software. Therefore, when I started using Certify, I expected to have problems, but with Certify's help desk and Online support, I did fine.
Linda Lavella | TrustRadius Reviewer

Return on Investment

Abacus, by Emburse

  • Makes expenses very transparent and easy to approve. Receipt uploaded, time, who was involved, where (geolocating), and under what category the expense and reimbursement should be pulled from (customer service, sales, product, engineering teams, etc.).
  • No negatives! Other than random bugs, this app worked amazing for our company!
Alexa Terry | TrustRadius Reviewer

Certify, by Emburse

  • Saves time as compared to a paper expense tracking process, but isn’t as efficient as some competitors. ROI is entirely dependent on what method your organization used previously.
  • Allows for a clean expense report workflow. Receipts easily flow from the submitter to the approver and to accounting. It eliminates some potential errors that may occur in a more manual process.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Abacus, by Emburse

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Abacus, by Emburse Editions & Modules

Edition
Abacus$51
  1. Per User per Month
Additional Pricing Details

Certify, by Emburse

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required
$8*

* Expense report

Certify, by Emburse Editions & Modules

Additional Pricing Details

Add comparison