Emburse Certify vs. Zoho Invoice

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Emburse Certify
Score 7.4 out of 10
N/A
Certify is travel and expense management software developed by the company of the same name in Maine, which merged with Chrome River in 2019 to form Emburse.N/A
Zoho Invoice
Score 9.1 out of 10
N/A
Zoho Invoice is a cloud-based invoicing solution designed to help small businesses with invoicing, tracking expenses, and accepting online payments. Key features include project billing, time tracking, reporting, customizable templates, and a client portaI. Teams using Zoho Invoice can track estimates, convert them to invoices, and send reminders to clients to complete their outstanding payments. Additionally, users can create tasks, collect advance payments for projects, and keep…
$0
Per Organisation, Per Month
Pricing
Emburse CertifyZoho Invoice
Editions & Modules
No answers on this topic
Free
$0
Per Organisation, Per Month
Offerings
Pricing Offerings
Emburse CertifyZoho Invoice
Free Trial
YesNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup Fee$8 Expense reportRequired
Additional DetailsCertify AP has volume based pricing based on processed invoicesZoho Invoice is a completely free product. It has no contracts, no ads, and no hidden fees
More Pricing Information
Community Pulse
Emburse CertifyZoho Invoice
Features
Emburse CertifyZoho Invoice
Expense Management
Comparison of Expense Management features of Product A and Product B
Emburse Certify
7.7
2 Ratings
6% below category average
Zoho Invoice
-
Ratings
Employee Expense Reporting8.32 Ratings00 Ratings
Corporate Card Reconciliation7.01 Ratings00 Ratings
Payment Management
Comparison of Payment Management features of Product A and Product B
Emburse Certify
7.9
2 Ratings
1% below category average
Zoho Invoice
-
Ratings
Customizable Approval Policies9.02 Ratings00 Ratings
Financial Document Management9.02 Ratings00 Ratings
Payment Status Tracking9.32 Ratings00 Ratings
Payment Audit Trail6.32 Ratings00 Ratings
Duplicate Bill Detection7.72 Ratings00 Ratings
Advanced OCR6.01 Ratings00 Ratings
Best Alternatives
Emburse CertifyZoho Invoice
Small Businesses
Dext
Dext
Score 9.6 out of 10
Method:CRM
Method:CRM
Score 9.4 out of 10
Medium-sized Companies
Precoro
Precoro
Score 9.3 out of 10
TimeCamp
TimeCamp
Score 7.0 out of 10
Enterprises
Emburse Chrome River
Emburse Chrome River
Score 8.0 out of 10
TimeCamp
TimeCamp
Score 7.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Emburse CertifyZoho Invoice
Likelihood to Recommend
8.7
(57 ratings)
9.4
(13 ratings)
Usability
9.0
(41 ratings)
9.7
(3 ratings)
Support Rating
4.9
(5 ratings)
-
(0 ratings)
User Testimonials
Emburse CertifyZoho Invoice
Likelihood to Recommend
Emburse
Certify is not well suited for multi-dimensional ERPs. Although Certify 'offers' general ledger dimensions GLD, the use of them is extremely limited. Filtering on any GLD can only be done once. There is not the possibility for creating hierarchies with the dimensions. The only method of exporting is via a flat file or the open API, which I understand is quite limited. This software is for a smaller scaled business that is not trying to track across dimensions or create hierarchies. Data flow is one directional. I cannot emphasize enough the shortcomings of the reporting. The parameters are mostly based on expense dates rather than expense reports. There are entirely too many of them, and some of them perform the function!
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Zoho
Zoho Invoice streamlines invoicing, payments, and customer interactions, improving financial health and saving time, money, and energy. It ensures billing accuracy, reduces errors, and streamlines client billing by tracking goals and streamlining invoice generation. Zoho Invoice focuses on automation and invocation management to efficiently complete multiple tasks. Zoho Invoice has all the features needed for an invoicing system, but it could be better at integrating with other CRM platforms and simplifying taxation.
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Pros
Emburse
  • Integration with Amtrav or other travel booking systems. Certify has a tight integration with travel systems that makes it feel nearly like one cohesive tool.
  • Easy expense options. Use OCR on receipts, import from credit cards and merge items, approve and inquire about expenses. Track your submissions.
  • Easy UI. Friendly and easy to navigate without getting lost.
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Zoho
  • Multiple payment platforms integrated for ease of client payment.
  • You can create different hourly rates for various tasks or individuals within an organization.
  • You can attach files to your invoices.
  • Clients get their very own log-in.
  • Ability to create credit notes.
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Cons
Emburse
  • Reporting: I would like to see more chart availability from the program. We include various data points from Certify in our monthly financial statement package. Currently, we export data from the program and create our own pivot tables to create charts.
  • Dashboard feature: It would be nice to be able to use the data for a specific date and then be able to print that information.
  • Can't think of another one. As stated before, they listen to their customers so prior issues have been addressed and implemented.
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Zoho
  • Time tracking, though easy enough, could be simplified. Having the ability to change default settings when entering time could save a few keystrokes.
  • The ability to automatically take unbilled hours and pull into a new invoice seems to be there, but it is a bit cumbersome. It also defaults to too much detail. Having the ability to customize would be great.
  • The ability to auto-BCC yourself on all invoices sent out would be a nice feature.
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Usability
Emburse
If the integrations with our card programs had succeeded, I expect [Emburse] Certify would have worked well for expense submitters and approvers. During the short time that the American Express Business integration was active, transactions flowed smoothly, and the expense reporting and receipt matching functions were quite good. The [Emburse] Certify mobile app was particularly powerful and easy to use.
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Zoho
Zoho invoice has changed my expectations of what services like this can be. Providing something as simple as invoicing for small businesses who are struggling to find places to cut costs at such a reasonable rate is life-changing for some businesses. I know it was for mine. We saved so much that we did not have to cut in other areas. That has helped to keep us in business and grow it as well.
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Support Rating
Emburse
The measure of support is how well they respond when you really need them, like when the system is not performing correctly. We have been on the platform less than a year, and there have been at least 2 instances, where the platform was down. The 2nd time was the day before out fiscal year end. And they need a development website. When they are making changes to your LIVE instance, and things go wrong, the client is the first to know about it! I've come to understand that Certify has tiers of support. Those in tier 1, barely know more about the software than the users. I sent a request for a report that shows expense reports currently pending approval and after 5 days of back and forth I was told to build it myself.
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Zoho
No answers on this topic
Alternatives Considered
Emburse
Before Certify, there was only manual expense reports entered for our company. This took too much time for employees too finish and caused a delay of efficiency. With Certify, it is easier to access and finish each report with the right amount of effectiveness and efficiency it needs. Certify is really helpful in saving a lot of time for employees that do not have time.
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Zoho
Google Drive stored my invoices in one accessible location but required more time and maintenance. I didn't want to invest the time into building out sheet functions to carry over figures across sheets, so I researched invoicing options. I am already a fan of Zoho services, so it was an easy decision to try out their Invoicing site. Same login, the same level of support, free trial. No risk! I was pleased to find the solution on my first try.
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Return on Investment
Emburse
  • The organization and automatic flow of the expense report to approvers and then AP saves time for all. The user has agreed that it is easier and quicker to prepare the expense report and the managers and AP department finds the automated process to be quicker and more efficient. Time saved is money saved.
  • Certify can recognize if a duplicate expense is submitted or if an expense is submitted too late to be reimbursed according to our policies. This prevents us from reimbursing an expense in error.
  • We use a customized report to track a specific type of expense that gets submitted by our sales team. There is a limit on what can be spent on specific expenses that fall into an entertainment category and the report helps us to stay within the limits. Previously, without this tool, we had spent so much more time manually tracking these expenses and had gone over the limits, creating a deficiency in our processes.
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Zoho
  • Zoho Invoice has created a positive impact by allowing us to successfully organize and track online payments and invoices.
  • Zoho Invoice has saved us both time and money by making our invoicing business processes automatic and effortless.
  • Zoho Invoice has created a positive return on our investment many times over. It's increased business functions to help generate more profits in shorter periods of time.
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ScreenShots

Emburse Certify Screenshots

Screenshot of Certify Homepage - User interface for all users that includes a quick view of their expenses, pending expense reports and approval requests.Screenshot of Certify Mobile - Snap photos of receipts on the go and upload them instantly to your virtual Certify Wallet.Screenshot of Certify Travel - Now, corporate travel is even easier. Introducing Certify Travel, your end-to-end corporate travel solution to simplify bookings for employees while helping your company manage travel practices and costs. All for one low monthly fee and no booking fees! Certify Travel is easy to use, yet it is also a powerful enhancement to your company’s expense management system.Screenshot of Certify Reporting & AnalyticsScreenshot of Certify AP- manage cashflow with accounts payable automationScreenshot of Certify AP- streamlining employee purchasing

Zoho Invoice Screenshots

Screenshot of 100% free invoicing software designed for small business owners & freelancers.Screenshot of Customize the look and feel of your invoices to provide a consistent and professional outlook.Screenshot of Add tasks, invite users, track the time worked for each project, and bill your clients just the way you want.Screenshot of Get real-time insights into sales, receivables, expenses, and projects with a host of built-in reports.Screenshot of Get a quick snapshot of your business health and know your monthly sales, current and overdue invoices, payments collected, your top expenses, and more.Screenshot of Create and share invoices, record payments, look up customers' details or past invoice history even if you're away from your desk.