Emotive.io vs. Trumpia

After using Emotive.io for the last year, I honestly can't think of anything they helped us with besides cost half the price of our previous SMS provider. But when compared to other brands on the market, I still believe Emotive.io is overpriced and offers poor performance.

Trumpia is very good for a small to mid-size company that sends out texts 1 to 2 times a month. If you are large organization, have a lot of email records and/or send out texts very frequently throughout the month Trumpia may not be the most cost effective option. In that case it might be better to explore whether or not your CRM has text message functionality and see how that compares to Trumpia

Incentivized

• Our first account manager was responsive
• Our first account manager was knowledgeable
• At the time, Emotive features were competitive.

Incentivized

• Account Management
• Customer Service
• Automated Text Campaigns

• Price
• New Features
• Estimated Cost Calculator

Incentivized

• They could do a better job of bridging the gap between their platform and client's CRMs to ensure that information is shared in both places.

Incentivized

It is easy to use and I am now familiar with the platform

Incentivized

Postscript is more expensive, and worked well for a while, but not really worth the cost. Attentive is cheaper than Emotive and Postscript, and they are performing 10x better than both combined

We have only used Trumpia since we began sending out promotional text messages back in 2016. We have been very happy with Trumpia therefore we have not had to explore any other providers. The only other option that we may explore in the future is sending out promotional texts messages directly through our CRM and see how that works

Incentivized

• Starting with 0, we initially benefitted greatly from the boost SMS marketing provided.
• The integration with Gorgias was convenient and reduced support time/resources.

Incentivized

• Trumpia has helped us improve our efficiency.

Incentivized