Employee Navigator vs. Sequoia One

We are very pleased with the change to [Employee Navigator] as it offers more what we needed. It's very customizable and has many features that can be added or taken away depending on business needs. I'd only say it would be less appropriate for a business quite smaller than ours who needed very little in comparison.

Incentivized

Sequoia One is an excellent PEO. On that point alone, I would give them a 10+. Their app, Sequoia One, drags them down. company uses a PEO when it's more cost efficient to take advantage of Sequoia One's reach and purchasing power to provide benefits and payroll services.

Incentivized

• Time off requests. These are easy to perform and track as an employee and user.
• Time off approvals. Couldn't be easier. Time of approvals or denials are sent via email and are one-click tasks. Also can be performed in the web UI, but it's so easy.
• Manager reporting. Managers can easily see reports on employee time off and make decisions based on that.

Incentivized

• Information is centrally located, albeit very hard to find at times
• Better from a user perspective than administrator

Incentivized

• It is a great stand alone product. We would like it to tie into a more robust HR solution and communicate with payroll.
• Initially there are a lot of features that are turned off, I like to know what a program is capable of so I can be more strategic in implementing a solution.
• Having a broker in the middle is both good and bad.

Incentivized

• Integration of Prism is going way too slowly.
• Information is often too hard to find as an administrator. That shouldn't be

Incentivized

I have a 10 minute rule if Im looking for something; if I can't find it in 10 minutes I contact my customer service rep who finds what I'm looking for. Fortunately, they have great reps who can usually find what I'm looking for very quickly. To be clear, if I'm looking for, e.g., a benefits summary, it shouldn't take more than a minute to find it

Incentivized

So far, we have had very little reason to call in to Employee Navigator support. Our team who works with them have found it easy and simple to work with them when needed. They aren't able to work on much or divulge how the system works internally, nor what's on the roadmap, but it is still helpful to have timely confirmation.

Incentivized

Most of the systems I've used for HRIS systems have been part of the payroll system. What stands out with Employee Navigator is the ability to key your benefit changes into one place, and all vendors are notified of the updates -- no more logging on to three or more sites to make an address change to an employee.

Incentivized

TriNet's application was better than Sequoia One, but Sequoia One's service offering overall was better

Incentivized

• We spent about half the time on open enrollment than we did in the last two years. Employee Navigator was much easier for staff to navigate and be able to complete their open enrollment independently
• We've saved several thousand dollars in setup fees to link with insurance carriers since moving to Employee Navigator

Incentivized

• It has made employment of US-based employees very easy
• Great customer service that reduces the number if cycles to handle basic tasks
• The app is improving steadily. Just not fast enough.

Incentivized