TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    EndNote

    Score8.1 out of 10
    N/AClarivate Analytics headquartered in Philadelphia offers EndNote, a reference library and management software. Endnote helps users save time, stay organized, collaborate with colleagues, and get published.

    $99.95

    Wunderkind

    Score5 out of 10
    N/AWunderkind (formerly BounceX) is presented as a people-based marketing cloud. It includes behavior-based personalization capabilities for website content, email, and other channels. The vendor states digital businesses use Wunderkind to remember who site visitors are, allowing them to deliver high-converting, one-to-one messages on websites, through emails and texts, and in ads at scale.N/A
    Pricing
    EndNoteWunderkind
    Editions & Modules
    Upgrade License
    $99.95
    Student License
    $115.95
    Full License
    $249.95
    No answers on this topic
    Offerings
    Pricing Offerings
    EndNoteWunderkind
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    EndNoteWunderkind
    Considered Both Products
    Clarivate
    No answer on this topic
    Wunderkind
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    6 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    6 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    6 Answers
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Best Alternatives
    EndNoteWunderkind
    Small Businesses
    No answers on this topic
    FullContact
    Score8 out of 10
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    EndNoteWunderkind
    Likelihood to Recommend
    10.0
    (6 ratings)
    1.7
    (6 ratings)
    Support Rating
    6.6
    (2 ratings)
    1.0
    (1 ratings)
    User Testimonials
    EndNoteWunderkind
    Likelihood to Recommend
    Clarivate
    EndNote does a great job of working with scientific references and preparing citations for peer-reviewed publications. The tool is also great for generating and placing graphics in scholarly publications. However, in a situation where the reference style does not follow traditional journals or standard formats, or where citation of websites and/or government documents is needed, the program experiences challenges due to the difficulty of generating your own styles.
    Incentivized
    Read full review
    Wunderkind
    BounceX is well suited if you want to boost list/customer base growth, but a tricky aspect of it for me is that I don't know the benefit smaller companies would get from BounceX to accelerate growth without having an existing customer base.
    Incentivized
    Read full review
    Pros
    Clarivate
    • Citation insertion
    • Easy merge and updation of documents with cited references
    • Bibliography compilation and maintenance
    • Better integrated tools with other applications
    Incentivized
    Read full review
    Wunderkind
    • Personalization in email - they have a great ability to surface products in email directly tied to what a past customer was browsing on the site
    • Great account management and fast turnaround times to address evolving needs we have
    • Very robust site experience capabilities to accommodate a lot of different use cases
    Incentivized
    Read full review
    Cons
    Clarivate
    • The reading pdf feature could be improved
    • removing duplicates can be tricky
    • journal abbreviations are difficult to manage and usually require manual input
    Incentivized
    Read full review
    Wunderkind
    • Support is awful
    • Management will not work with you to make things right
    • Tool is buggy. It went down for 50 hours during our Black Friday sale resulting in substantial amount of lost revenue.
    Read full review
    Support Rating
    Clarivate
    Support seems to be good both on the technical side of the software the actual usage of the software. We have encountered minor as well as some major issues especially during upgrades but were able to work through them very quickly with the help of the support team and this allowed us to stay on track when there have been time crunches.
    Incentivized
    Read full review
    Wunderkind
    Beware if you buy from them you are committed for a year. It is too expensive for the offering and they offer no solutions for you to manage the process/tool at a discounted rate. Will not renew my contract, that’s for sure.
    Read full review
    Alternatives Considered
    Clarivate
    Although Mendeley has comparable functionality, the two applications are not compatible, and it is harder to import non-formatted citations into Mendeley. However, Mendeley does offer superior analytics compared to EndNote. I continue to use EndNote due to a history of successful use of EndNote and the widespread use of the app by my peers.
    Incentivized
    Read full review
    Wunderkind
    We've used both Emarsys and Klaviyo as our ESP, while using Wunderkind to handle email/SMS acquisition and abandonment emails. Wunderkind has proven to be able to capture more emails and send more behavioral emails with the contact matching technology.
    Incentivized
    Read full review
    Return on Investment
    Clarivate
    • Saves a minimum of 10 hours of author rework and review of citations per publication
    • Decreased editor labor budget by ~20%
    • Ease of introduction of new primary authors for scholarly publications
    Incentivized
    Read full review
    Wunderkind
    • For the email campaigns we had an original agreement for them to produce a 5X return on ad spend and thus far they have produced a greater than 8X return
    Incentivized
    Read full review
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