Entelo vs. Ontraport

Great for reaching out to passive candidates and standing out instead of using LI. Candidates are used to receiving the same messages in the same format and by using this tool we have the chance to mix it up and try and stand out from our competition. Entelo has been an awesome addition to my toolbox

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Here are some cases where Ontraport is well suited : - When writing emails, you can easily access to preview, manage the changes and go back to what you did before - When using automations, if there's an error, you can go back to a previous version of it. There are also some super tools that allows to see where a clients is on an automation without having to go through the all automation. It is less appropriate when you are several colleague that are addressing an issue on an email/automation as it doesn't allows you to be multiple person on the item.

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Independently Invited by TrustRadius

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• Entelo provides accurate candidate contact info. Many of the profiles I have sourced via the platform have had the correct email address and my emails were able to reach the prospective candidate. This really helps recruiting efforts. Most candidates in this day and age constantly check their personal email. Engineers in particular are a hard group to reach and just sending an InMail isn't always the best route. Entelo really helps in recruiting for engineers by helping to provide their personal contact details.
• Entelo's tracking feature is a great strength. Any email you send to candidates on the platform, you can track accordingly. I get a notification when the candidate opens my email, clicks on link in the email, and when they reply. The notifications don't just come through the Entelo platform but you get an email as well so you're up to date.
• Entelo search is another great feature. You can search for candidates by entering skill, position, company name etc. There's even a diversity filter! Really great search criteria that helps you hone in on your ideal candidates. This is really useful for hard to fill technical positions.

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Independently Invited by TrustRadius

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• Dashboards for our daily stats.
• The email follows up and broadcasts are simple and easy.
• Sales and marketing can now see the impact they have working together. Nobody can point finger anymore.
• They have the best customer support. I can't tell you how many times they have walked me through the problems that I created.
• Amazing email inboxing.

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Independently Invited by TrustRadius

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• All the profile information isn't up to date and you always need to click through to their profile links (LinkedIn, GitHub, Angel List, etc.)
• It doesn't do a great job of pulling profiles from Facebook as you are better off sourcing directly from Facebook.
• If would be great if they could provide email reporting for the time of day to test the best time of day to email candidates so you can a/b test. Also, it would be great if you could provide response rate by List so you can see out of the 'x' number of candidates on a list, 'y' number of candidates responded. If a candidate doesn't respond to my initial outreach I send multiple follow-up emails so it would good to see how many candidates on my List respond to me. If I were to do that now it would be a very manual process and take too much time.
• They don't have drip/automated email campaign capabilities. It would be great when I send that initial email to a candidate to have the ability to scheudle follow-up emails based. For example, if the candidate doesn't respond to my initial email within 2 days send follow up email 1, if they don't respond to that email within 2 days send follow-up 2, etc.

Incentivized

Independently Invited by TrustRadius

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• Wish they had more options for their forms. Would really like to use multi-step forms.
• A lot of times their forms load slowly on the website. Would like to see them speed up their services.
• Their broadcasting options are legacy. There are better options out there for sending broadcast messages.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

My client was already using Ontraport and had a decent investment in the tool. As soon as we turn around the revenue situation with my client's products, we will be ditching OAP immediately, despite the significant re-implementation cost we are going to face moving to a new system. I am part of a high-end, professional marketing group, and the overwhelming sentiment with these other professionals is that one should run away from this as fast as humanly possible. I thought their words were just ungrounded opinion, and I deeply regret that I did not heed them more closely before sinking still more time and effort into OAP.

The software is just easy to use. The UI is fairly intuitive. The help system is pretty good. I find it is pretty quick to get my work completed and if I don't document my things well, I can always figure out how I did something when I need to make changes. When I have a problem the tech support is easy to deal with and when things need to get escalated they are resolved quickly.

Most of the time OP runs fine. But I've had to submit more support tickets this year do to messages, seq.'s or rules not running correctly. Also experienced slow response times moving in and around OP.

The techs are reasonably savvy, highly courteous and want to do right by their customers. Unfortunately, the product they are supporting is so deeply flawed that there's only so much they can do when your legitimate business requirements are simply not supported.

I went to their Ontrapalooza event, and it opened my mind as to how the software can be used.

If you know your business, ONTRAPORT is easy

Entelo is similar to SeekOut in general, but I prefer Entelo as I find I have more success finding the candidates I am looking for. It has everything I need and then some, and that is what I like about it. I also love the Chrome extension and its ease of use.

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Independently Invited by TrustRadius

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Task management was the main thing that separated ONTRAPORT for me. Keeping things accountable. As well, I felt the campaign builder was slicker, and that the contact management was more robust. Custom fields are very customizable.

With the new lower priced options, it's now easier for newer businesses to start with a more basic version and upgrade as they need more features.

• It has made it quicker for me to source for multiple roles thanks to Envoy
• We were able to make a placement using its browser extension to find a candidate's email address
• Has given me weekly reports to understand some A/B testing regarding candidate reach out

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• We are providing better customer service as a direct result of Ontraport. We can track where all of our customers are, what pages/sites/modules they are visiting with ease and tailor our communication accordingly.
• Our marketing funnel has become vastly improved, meaning that our ROI for marketing has gone up. Sales this April are double what they were last year.
• Our team works better together because we all have a better idea of what the other needs and when. The tasks that we can assign in Ontraport mean nothing gets missed, creating a better customer and employee experience.