TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Entrinsik Informer

    Score10 out of 10
    N/AEntrinsik Informer is a web-based reporting and business intelligence application popular in the higher education vertical market. It helps organizations transform real-time data into actionable information by delivering ad-hoc reporting, data analysis, and interactive dashboards.N/A

    Looker Studio

    Score8.2 out of 10
    N/ALooker Studio is a data visualization platform that transforms data into meaningful presentations and dashboards with customized reporting tools.

    $9

    per month per user per project

    Pricing
    Entrinsik InformerLooker Studio
    Editions & Modules
    No answers on this topic
    Looker Studio Pro
    $9
    per month per user per project
    Looker Studio
    No charge
    Offerings
    Pricing Offerings
    Entrinsik InformerLooker Studio
    Free Trial
    YesNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Entrinsik InformerLooker Studio
    Considered Both Products
    Entrinsik
    No answer on this topic
    Google
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    95%
    Would buy again
    40 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    38 Answers
    Happy with the feature set
    No answers on this topic
    95%
    Happy with the feature set
    40 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    97%
    Lived up to sales and marketing promises
    31 Answers
    Implementation went as expected
    No answers on this topic
    89%
    Implementation went as expected
    33 Answers
    Features
    Entrinsik InformerLooker Studio
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Entrinsik Informer and Looker Studio
    Feature
    Entrinsik Informer
    7.3
    8 Ratings
    11% below category average
    Looker Studio
    7.0
    62 Ratings
    14% below category average
    Pixel Perfect reports5.51 Ratings6.643 Ratings
    Customizable dashboards9.17 Ratings7.361 Ratings
    Report Formatting Templates7.57 Ratings7.259 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Entrinsik Informer and Looker Studio
    Feature
    Entrinsik Informer
    8.6
    11 Ratings
    7% above category average
    Looker Studio
    7.7
    61 Ratings
    2% below category average
    Drill-down analysis9.19 Ratings6.851 Ratings
    Formatting capabilities8.210 Ratings7.057 Ratings
    Integration with R or other statistical packages8.21 Ratings7.129 Ratings
    Report sharing and collaboration9.110 Ratings9.759 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Entrinsik Informer and Looker Studio
    Feature
    Entrinsik Informer
    9.1
    11 Ratings
    10% above category average
    Looker Studio
    8.1
    60 Ratings
    1% below category average
    Publish to Web9.14 Ratings8.453 Ratings
    Publish to PDF9.19 Ratings8.753 Ratings
    Report Versioning9.13 Ratings8.139 Ratings
    Report Delivery Scheduling9.17 Ratings7.942 Ratings
    Delivery to Remote Servers9.11 Ratings7.524 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Entrinsik Informer and Looker Studio
    Feature
    Entrinsik Informer
    7.3
    1 Ratings
    9% below category average
    Looker Studio
    6.6
    60 Ratings
    16% below category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)7.31 Ratings7.160 Ratings
    Location Analytics / Geographic Visualization7.31 Ratings7.757 Ratings
    Predictive Analytics00 Ratings5.330 Ratings
    Pattern Recognition and Data Mining00 Ratings6.46 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Entrinsik Informer and Looker Studio
    Feature
    Entrinsik Informer
    9.1
    11 Ratings
    7% above category average
    Looker Studio
    -
    Ratings
    Multi-User Support (named login)9.111 Ratings00 Ratings
    Role-Based Security Model9.19 Ratings00 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)9.18 Ratings00 Ratings
    Report-Level Access Control9.11 Ratings00 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Entrinsik Informer and Looker Studio
    Feature
    Entrinsik Informer
    9.1
    1 Ratings
    16% above category average
    Looker Studio
    -
    Ratings
    Responsive Design for Web Access9.11 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile9.11 Ratings00 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Entrinsik Informer and Looker Studio
    Feature
    Entrinsik Informer
    8.2
    1 Ratings
    6% above category average
    Looker Studio
    -
    Ratings
    REST API8.21 Ratings00 Ratings
    Best Alternatives
    Entrinsik InformerLooker Studio
    Small Businesses
    Cyfe
    Score4 out of 10
    Chartio (discontinued)
    Score7.5 out of 10
    Medium-sized Companies
    Zendesk Explore
    Score8.1 out of 10
    Jet Reports
    Score9.5 out of 10
    Enterprises
    Jaspersoft Community Edition
    Score7 out of 10
    Kibana
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Entrinsik InformerLooker Studio
    Likelihood to Recommend
    10.0
    (77 ratings)
    8.3
    (63 ratings)
    Likelihood to Renew
    8.7
    (67 ratings)
    9.0
    (1 ratings)
    Usability
    9.1
    (14 ratings)
    8.4
    (14 ratings)
    Availability
    9.1
    (3 ratings)
    -
    (0 ratings)
    Performance
    8.3
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (11 ratings)
    6.7
    (10 ratings)
    Online Training
    7.3
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (5 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    8.0
    (12 ratings)
    -
    (0 ratings)
    Data Sources
    8.0
    (12 ratings)
    -
    (0 ratings)
    Product Scalability
    7.1
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Entrinsik InformerLooker Studio
    Likelihood to Recommend
    Entrinsik
    It makes creating queries very easy for end users so not only research or technicians can do it. The availability for creating Live reports that are accessible via Excel on the network has given many of our users the ability to get the information they need in a format they can use without needing someone to translate the raw data
    Incentivized
    Read full review
    Google
    Visualizing cross-channel campaign performance can blend data from a few different sources to compare performance metrics like spend, clicks, and conversions side-by-side in a single view, which helps in quick budget reallocation decisions. When dealing with massive volumes of data (millions of rows) or highly complex queries, Looker Studio dashboards can become slow, laggy, or even crash. Performance issues are a frequent complaint when working with large datasets, making it unsuitable for enterprise-level companies
    Incentivized
    Read full review
    Pros
    Entrinsik
    • Simple user-interface: Informer is relatively easy to learn and end users can begin running reports and creating new reports quickly.
    • Email "burst" functionality: This feature allows emails to be sent out based on data in the report. So for example, a report could be scheduled that would email all student employment managers listing out the specific employees that report to them that haven't submitted their time sheets. Each manager would only see the rows that correspond to their email address.
    • Analytics and grouping: Users can quickly drag columns to group and sub-total, and can use the analytics tab to get deeper insights into the data.
    Incentivized
    Read full review
    Google
    • Breath of data - the number of ways to interrogate the data is endless, and the options to view metrics alongside each other make for comprehensive datasets.
    • Data visualisation and customisation - the options for presenting data and separating out across pages allow for clean visuals and segmented information.
    • Easy shareability/usability - a quick and simple tool to introduce colleagues to, and easy to grant access for them to be able to view the data, without having to understand the setup itself.
    Incentivized
    Read full review
    Cons
    Entrinsik
    • There are a lot of reports that we have in Informer that say they have never been run, even though I know they have been run. So that makes it really difficult to determine which reports can be deleted to keep a tidy report list.
    • The only other complaint I have about Informer is that there doesn't seem to be a properly detailed error code/message when the student information system can't be accessed. For example, I am currently trying to move Informer to its own standalone server and I get an error message saying that our license isn't valid. Informer Support sent a new license, which prompted the same message, and the only explanation they have given me is that Informer can't reach the student information system. I would think that if that were the case, the error message would say that instead of an invalid license.
    Incentivized
    Read full review
    Google
    • It needs better handling of complex logic. We often need workarounds to perform complex custom calculations, and it can be really unpleasant at times.
    • Felt it got slow with a larger data set, and in one minor report, we had to set up time filters so that calculations during spikes could be traced more quickly.
    • Compare to competition they need to improve with notification things.
    Incentivized
    Read full review
    Likelihood to Renew
    Entrinsik
    Informer has been handily meeting most of our reporting needs, and we've created a library of hundreds of reports that are used every day. They have a terrific support service to help when you have questions, and I've found them to be great at listening to what customers would like and adding new features. They are a small company that really listens and really cares, and I've been very pleased over the past few years getting to know them.
    Read full review
    Google
    It is the simplest and least expensive way for us to automate our reporting at this time. I like the ability to customize literally everything about each report, and the ability to send out reports automatically in emails. The only issue we have been having recently is a technical glitch in the automatic email report. Sadly, there is almost no support for this tool from Google, but is also free, so that is important to take into consideration
    Incentivized
    Read full review
    Usability
    Entrinsik
    From the perspective of the new user and a seasoned user I would say eight would represent both parties. It presents a 'familiar' interface and easy to navigate display. Tagging is quite nice and allows for organization of reports based on those tags. These have to be monitored like anything else to keep them consistent but provides a better than average means of organizing reports.
    Read full review
    Google
    Looker Studio is easy to use, and it offers a sufficient variety of predefined visualizations to choose from. It's easy for us, and anyone can set up basic reporting without extensive data visualization skills. The interface layout is easy to understand, and it doesn't take long to get used to.
    Incentivized
    Read full review
    Reliability and Availability
    Entrinsik
    We have 10 concurrent licenses and we average between 6-8 at any given time during the day; and we host the application.
    Read full review
    Google
    No answers on this topic
    Support Rating
    Entrinsik
    Always able to get acceptable solutions in reasonable time from friendly support staff. Initial contact is always with knowledgeable person - not someone reading from a script trying to screen calls. Thanks Entrinsik for being in tune with my needs.
    Incentivized
    Read full review
    Google
    I give it a lower support rating because it seems like our Dev team hasn't gotten the support they need to set up our database to connect. Seems like we hit a roadblock and the project got put on pause for dev. That sucks for me because it is harder to get the dev team to focus on it if they don't get the help they need to set it up.
    Incentivized
    Read full review
    Implementation Rating
    Entrinsik
    We bought the product on a Thursday morning, and we were writing reports on Friday afternoon. We did take about a month to manage the Mapping, Linking and Security to allow us to open it up across campus. We are now mapping from as many third-party vendors as we can to enable the creation of more ad-hoc reporting.
    Read full review
    Google
    No answers on this topic
    Alternatives Considered
    Entrinsik
    I have experience with Advizor AnalystX, and it was just awful. It is advertised as an interactive reporting tool, in which you can use your mouse to select and segment constituents by where they live (by clicking on a map), how much they've given to your institution, when they last gave, etc. In practice, their map feature was unusable; it's a static map image (imagine a paper map hung on your wall), rather than draggable and zoomable Google Maps, and it required hours of work to configure one map region. As far as computing constituents' giving statistics, it required way too much back-end work to build simple giving totals.
    Incentivized
    Read full review
    Google
    Looker Studio is far easier to implement, stand up, and learn. The interface is simpler and user-friendly for various levels of data visualization/analysis knowledge and experience. The biggest benefit of Looker Studio, however, is its ease of connection to GA data and speed. Furthermore, since it is an online program/tool, it requires less CPU/battery/storage on the user's device.
    Incentivized
    Read full review
    Return on Investment
    Entrinsik
    • We have definitely improved customer service due to better reporting using Informer. All departments are better empowered to help our students in a more timely and accurate manner.
    • Using Informer has given us the ability to eliminate functionality within our ERP system and offload reporting to a data store instead of the transactional system. This has resulted in successfully upgrading our core systems and improved response times.
    Read full review
    Google
    • Free, so the only investment is time
    • Because it doesn't have native support of non-Google sources, it can cost more money than Tableau
    • The time spent formatting the templates or building connectors can have a negative impact on ROI
    • As a agency, charging for the reporting service is profitable after the first month or two after building the dashboard.
    Incentivized
    Read full review
    ScreenShots

    Entrinsik Informer Screenshots

    Product screenshotProduct screenshotProduct screenshot