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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Epicor Kinetic

    Score8.1 out of 10
    N/AEpicor Kinetic is a customizable, scalable, product-centric cloud ERP designed specifically for manufacturers.N/A

    Zoho One

    Score9.2 out of 10
    N/AZoho One is a suite product from Zoho Corporation, that combines their sales and marketing application, and also gives organizations a comprehensive set of tools to organize finances, track payables, and manage bills and expenses.

    $45

    per month per employee

    Pricing
    Epicor KineticZoho One
    Editions & Modules
    No answers on this topic
    All Employee Pricing
    $444
    per year per employee (Must purchase license for ALL employees)
    Flexible User Pricing
    $1080
    per year Licenses for any no. of users
    Offerings
    Pricing Offerings
    Epicor KineticZoho One
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsMonth-to-month plans available.
    More Pricing Information
    Community Pulse
    Epicor KineticZoho One
    Considered Both Products
    Epicor Software
    No answer on this topic
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    169 Answers
    92%
    Would buy again
    11 Answers
    Delivers good value for the price
    90%
    Delivers good value for the price
    126 Answers
    92%
    Delivers good value for the price
    11 Answers
    Happy with the feature set
    88%
    Happy with the feature set
    162 Answers
    92%
    Happy with the feature set
    11 Answers
    Lived up to sales and marketing promises
    77%
    Lived up to sales and marketing promises
    67 Answers
    92%
    Lived up to sales and marketing promises
    11 Answers
    Implementation went as expected
    70%
    Implementation went as expected
    93 Answers
    82%
    Implementation went as expected
    9 Answers
    Features
    Epicor KineticZoho One
    Payroll Management
    Comparison of Payroll Management features of Epicor Kinetic and Zoho One
    Feature
    Epicor Kinetic
    7.9
    52 Ratings
    5% above category average
    Zoho One
    9.5
    4 Ratings
    23% above category average
    Pay calculation8.250 Ratings9.73 Ratings
    Benefit plan administration8.129 Ratings9.24 Ratings
    Direct deposit files7.537 Ratings9.73 Ratings
    Customization
    Comparison of Customization features of Epicor Kinetic and Zoho One
    Feature
    Epicor Kinetic
    8.0
    151 Ratings
    6% above category average
    Zoho One
    8.4
    7 Ratings
    10% above category average
    API for custom integration8.3145 Ratings8.57 Ratings
    Plug-ins7.7120 Ratings8.47 Ratings
    Security
    Comparison of Security features of Epicor Kinetic and Zoho One
    Feature
    Epicor Kinetic
    8.4
    177 Ratings
    0% below category average
    Zoho One
    9.2
    9 Ratings
    9% above category average
    Single sign-on capability8.8149 Ratings9.49 Ratings
    Role-based user permissions8.1174 Ratings8.99 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Epicor Kinetic and Zoho One
    Feature
    Epicor Kinetic
    7.6
    186 Ratings
    1% above category average
    Zoho One
    8.5
    9 Ratings
    12% above category average
    Dashboards7.2178 Ratings8.59 Ratings
    Standard reports7.4183 Ratings8.59 Ratings
    Custom reports8.1174 Ratings8.69 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Epicor Kinetic and Zoho One
    Feature
    Epicor Kinetic
    7.3
    199 Ratings
    6% below category average
    Zoho One
    7.5
    6 Ratings
    3% below category average
    Accounts payable8.7189 Ratings8.06 Ratings
    Accounts receivable8.6184 Ratings8.26 Ratings
    Global Financial Support7.8103 Ratings7.34 Ratings
    Primary and Secondary Ledgers8.2126 Ratings6.03 Ratings
    Journals and Reconciliations7.6151 Ratings7.54 Ratings
    Configurable Accounting8.1136 Ratings8.04 Ratings
    Standardized Processes8.0159 Ratings7.86 Ratings
    Inventory Management
    Comparison of Inventory Management features of Epicor Kinetic and Zoho One
    Feature
    Epicor Kinetic
    8.4
    186 Ratings
    5% above category average
    Zoho One
    9.4
    4 Ratings
    16% above category average
    Inventory tracking8.0185 Ratings9.34 Ratings
    Automatic reordering7.9111 Ratings9.23 Ratings
    Location management7.7145 Ratings9.74 Ratings
    Order Management
    Comparison of Order Management features of Epicor Kinetic and Zoho One
    Feature
    Epicor Kinetic
    8.3
    189 Ratings
    4% above category average
    Zoho One
    8.9
    7 Ratings
    11% above category average
    Pricing8.4176 Ratings9.17 Ratings
    Order entry8.3187 Ratings9.26 Ratings
    Credit card processing7.688 Ratings9.44 Ratings
    Cost of goods sold8.1165 Ratings9.14 Ratings
    Order Orchestration7.8119 Ratings7.92 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Epicor Kinetic and Zoho One
    Feature
    Epicor Kinetic
    8.5
    161 Ratings
    12% above category average
    Zoho One
    7.5
    7 Ratings
    1% below category average
    Billing Management7.8142 Ratings7.37 Ratings
    Cash and Asset Management7.7137 Ratings7.14 Ratings
    Travel & Expense Management7.580 Ratings8.75 Ratings
    Budgetary Control & Encumbrance Accounting7.981 Ratings8.25 Ratings
    Period Close8.2144 Ratings6.44 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Epicor Kinetic and Zoho One
    Feature
    Epicor Kinetic
    9.2
    19 Ratings
    19% above category average
    Zoho One
    -
    Ratings
    Budgeting and Forecasting9.015 Ratings00 Ratings
    Project Costing8.016 Ratings00 Ratings
    Cost Capture10.017 Ratings00 Ratings
    Capital Project Management9.011 Ratings00 Ratings
    Customer Contract Compliance9.09 Ratings00 Ratings
    Project Revenue Recognition9.012 Ratings00 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Epicor Kinetic and Zoho One
    Feature
    Epicor Kinetic
    7.7
    74 Ratings
    9% above category average
    Zoho One
    8.0
    6 Ratings
    12% above category average
    Project Planning and Scheduling7.767 Ratings9.56 Ratings
    Task Insight for Project Managers7.154 Ratings8.66 Ratings
    Project Mobile Functionality7.244 Ratings6.35 Ratings
    Definable Resource Pools7.051 Ratings7.54 Ratings
    Grants Management
    Comparison of Grants Management features of Epicor Kinetic and Zoho One
    Feature
    Epicor Kinetic
    7.9
    33 Ratings
    5% above category average
    Zoho One
    9.5
    2 Ratings
    24% above category average
    Award Lifecycle Management8.529 Ratings9.52 Ratings
    Procurement
    Comparison of Procurement features of Epicor Kinetic and Zoho One
    Feature
    Epicor Kinetic
    8.0
    138 Ratings
    12% above category average
    Zoho One
    8.0
    3 Ratings
    12% above category average
    Bids Analyzed and Compared7.559 Ratings8.83 Ratings
    Contract Authoring7.456 Ratings7.52 Ratings
    Contract Repository7.758 Ratings7.52 Ratings
    Requisitions-to-Purchase Orders Integrated7.696 Ratings8.01 Ratings
    Supplier Management7.6130 Ratings8.03 Ratings
    Risk Management
    Comparison of Risk Management features of Epicor Kinetic and Zoho One
    Feature
    Epicor Kinetic
    7.8
    49 Ratings
    14% above category average
    Zoho One
    9.1
    4 Ratings
    30% above category average
    Risk Repository8.139 Ratings9.12 Ratings
    Control Management7.744 Ratings9.33 Ratings
    Control Efficiency Assessments7.440 Ratings8.13 Ratings
    Issue Detection8.545 Ratings9.62 Ratings
    Remediation and Certification7.739 Ratings9.62 Ratings
    Logistics
    Comparison of Logistics features of Epicor Kinetic and Zoho One
    Feature
    Epicor Kinetic
    7.6
    103 Ratings
    8% above category average
    Zoho One
    8.3
    2 Ratings
    17% above category average
    Transportation Planning and Optimization7.971 Ratings9.01 Ratings
    Transportation Execution Management7.965 Ratings8.01 Ratings
    Trade and Customs Management7.556 Ratings8.01 Ratings
    Fulfillment Management8.086 Ratings8.72 Ratings
    Warehouse Workforce Management7.973 Ratings8.01 Ratings
    Manufacturing
    Comparison of Manufacturing features of Epicor Kinetic and Zoho One
    Feature
    Epicor Kinetic
    7.9
    148 Ratings
    5% above category average
    Zoho One
    8.4
    1 Ratings
    12% above category average
    Production Process Design7.9119 Ratings8.01 Ratings
    Production Management8.2139 Ratings8.01 Ratings
    Configuration Management7.6106 Ratings9.01 Ratings
    Work Execution7.6109 Ratings8.01 Ratings
    Manufacturing Costs7.7132 Ratings9.01 Ratings
    Supply Chain
    Comparison of Supply Chain features of Epicor Kinetic and Zoho One
    Feature
    Epicor Kinetic
    8.1
    134 Ratings
    10% above category average
    Zoho One
    8.5
    3 Ratings
    15% above category average
    Forecasting7.1107 Ratings7.32 Ratings
    Inventory Planning7.7131 Ratings9.01 Ratings
    Performance Monitoring7.8104 Ratings9.32 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of Epicor Kinetic and Zoho One
    Feature
    Epicor Kinetic
    7.9
    67 Ratings
    7% above category average
    Zoho One
    8.5
    1 Ratings
    14% above category average
    Proposal Management8.254 Ratings9.01 Ratings
    Product Master Data Management8.063 Ratings8.01 Ratings
    Best Alternatives
    Epicor KineticZoho One
    Small Businesses
    Zoho One
    Score9.2 out of 10
    Intuit Enterprise Suite
    Score9 out of 10
    Medium-sized Companies
    Zoho One
    Score9.2 out of 10
    Acumatica
    Score8.8 out of 10
    Enterprises
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Epicor KineticZoho One
    Likelihood to Recommend
    8.1
    (222 ratings)
    9.4
    (12 ratings)
    Likelihood to Renew
    8.8
    (2 ratings)
    -
    (0 ratings)
    Usability
    8.1
    (182 ratings)
    8.9
    (10 ratings)
    Support Rating
    7.3
    (3 ratings)
    5.5
    (1 ratings)
    Implementation Rating
    7.3
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.5
    (15 ratings)
    -
    (0 ratings)
    Vendor post-sale
    7.6
    (14 ratings)
    -
    (0 ratings)
    User Testimonials
    Epicor KineticZoho One
    Likelihood to Recommend
    Epicor Software
    I think it depends on the industry and complexity of the company. In our situation, we primarily use Epicor for financials, in a relatively simple manner. I don't think that Epicor is the most intuitive or simple to set up for our situation. I think Epicor is better suited for its target industry of manufacturing, where building out the multiple layers let's Epicor's strengths come to bear.
    Incentivized
    Read full review
    Zoho
    Zoho One helps me to create and document each of my closures by creating deals. Zoho One helps me to generate reports, which helps me to track my contact. Zoho One helps me on creating tasks and reminds me to get it done on time. Zoho One keeps each steps and actions I took from lead to a deal.
    Incentivized
    Read full review
    Pros
    Epicor Software
    • MRP Processing, PO Suggestion processing and maintaining Inventory/Accounting cost consistency.
    • Freighting with speed and precision allows us to ship on time with over 10 shipping stations they all run seamlessly.
    • Using ECM, we've streamlined our AP Invoicing process and increased our teams throughput at least 2x with more speed projected.
    • Using Co-Parts with Advanced Production, we've increased inventory accuracy and accounting for parts cost in a more transparent way.
    Incentivized
    Read full review
    Zoho
    • Customized dashboards
    • Easy to see the kpis for different aspects of my business
    • And offers a consolidation of CRM campaign and other applications without having to use other technologies from other companies so it's great to consulate consolidated
    • The analytics is great what else
    • Collaboration tools are excellent
    Incentivized
    Read full review
    Cons
    Epicor Software
    • In Application Studio, there are quite a few things that you just have to know in order to really get it to work right. Such as when you are updating a dataview you have to save them refresh and then go back to the wizard to get the added fields that you may have added from a BAQ.
    • When running MRP it has a tendency to stall or not finish on occasion. This is a problem as we do not get any PO Suggestions when this happens.
    Incentivized
    Read full review
    Zoho
    • In my opinion, SUPPORT IS AWFUL!!!
    • If you want to get in touch with a support representative, your best bet is to call the sales number and demand to speak with an agent.
    • Each of the tools operates in a silo, from a support perspective. Some applications, like books, have chat-based support and others require an e-mail.
    • In my experience, expect any e-mail to the main support e-mail to go unanswered.
    • The first year of support was great, but after we renewed for the second year, it has become terrible.
    Read full review
    Likelihood to Renew
    Epicor Software
    Easy to use, reliable, known product, best product configurator, Epicor continues to offer improvements every year.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Usability
    Epicor Software
    There is always room for improvement! I've used Great Plains ERP/MS Dynamics and Epicor my entire career. both do some things really well. Both could learn from each other. The KInetic user interface is much better than the classic windows overall. Please keep adding more functionality to the core financials!!! You need the accountants to be on your side.
    Incentivized
    Read full review
    Zoho
    We've been a long time user and are always tweaking our automation to gain efficiencies while improving our service levels. It's pretty easy to come up with what you want to do and then do it yourself. Though, if you're looking to do some really tricked out automations, use of a Zoho Consultant would be a better idea as you'll get exactly what you need much quicker.
    Incentivized
    Read full review
    Support Rating
    Epicor Software
    If the answer to your problem is not readily available in an answer book, your response or solution will take months, if you get one at all. Problems need to be sent to support and duplicated by them before they try to fix it. This is extremely frustrating because you have to prove to Epicor that you are having an issue. If by some miracle you get by this barrier, your problem is submitted to development for review. You can't speak to them or communicate in any way directly. This group appears to be completely unconcerned about user issues or customer service. Our experiences have been negative across the board.
    Incentivized
    Read full review
    Zoho
    Support is great as a customer, as a partner I get moved to that team more often and find issues in the support being provided. It also appears that the support agents do not take into account all the information provided and default back to the "step 1 of the playbook" instead of taking into account the business reason the support is being requested and understanding the steps already taken.
    Incentivized
    Read full review
    Alternatives Considered
    Epicor Software
    Most of my histories with SAP directly. I didn't really have any negative experiences. The only thing I could say is that I always had to go to somebody else to solve the problem that I can solve first person now with Epicor Kinetic.
    Incentivized
    Read full review
    Zoho
    There is nothing quite close to what Zoho offers with Zoho One in terms of breadth and depth of applications integrated together as a single product. Also, you get to manage a single license and user management on Zoho One, whereas you would need to work with multiple vendors and also simultaneously take care of billing and contract management with all of them. It is much easier with Zoho One
    Incentivized
    Read full review
    Scalability
    Epicor Software
    Using the word Scalability usually implies an increase of use, or adding the use of other features. Making the product put to good/proper use for small companies without the need for full-time support, whilst integrity is maintained it is an entirely different topic. In my view, the current company may have acquired a full truck with options, where initially a small pick-up may have been better suited.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Return on Investment
    Epicor Software
    • We have increased our lead time of orders by about a week.
    • We have increased our output of product by 10% with the same amount of staff.
    • We were able to leverage Kinetic to optimize our business while moving two facilities.
    Incentivized
    Read full review
    Zoho
    • It is hassle-free to access, which saves you a lot of time and manual effort to get the data accessible.
    • Lead status and follow-ups in one place- what you require is a paradise for the Sales team.
    • Reduces the work of HR a lot.
    Incentivized
    Read full review
    ScreenShots

    Epicor Kinetic Screenshots

    Screenshot of Production ManagementScreenshot of Role-Based Analytics and Business IntelligenceScreenshot of Planning and SchedulingScreenshot of Shipping and ReceivingScreenshot of the General LedgerScreenshot of Training and Development