I-9 HQ™ for Employer Services, by Equifax vs. HireRight

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
I-9 HQ™ for Employer Services, by Equifax
Score 8.0 out of 10
N/A
Equifax Workforce Solutions brings organizations the information, expertise, and HR solutions they need to help meet their compliance commitments and manage the changes that impact their workforce. Our Verification Services and flagship The Work NumberⓇ database help improve the speed of verifications and the accuracy of decisions that help consumers nationwide.
$8.50
per month
HireRight
Score 8.1 out of 10
N/A
HireRight is a background screening solution designed to support international and multinational organizations, as well as small businesses. It can function as a standalone product, or integrate with other ATS products with broader recruitment features.N/A
Pricing
I-9 HQ™ for Employer Services, by EquifaxHireRight
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
I-9 HQ™ for Employer Services, by EquifaxHireRight
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
I-9 HQ™ for Employer Services, by EquifaxHireRight
User Ratings
I-9 HQ™ for Employer Services, by EquifaxHireRight
Likelihood to Recommend
9.0
(4 ratings)
8.3
(32 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(2 ratings)
Usability
-
(0 ratings)
8.0
(1 ratings)
Support Rating
-
(0 ratings)
8.8
(7 ratings)
User Testimonials
I-9 HQ™ for Employer Services, by EquifaxHireRight
Likelihood to Recommend
Equifax
LawLogix Guardian is well suited for companies who want or need to keep digital I-9 records in a safe and convenient place. LawLogix Guardian also keeps you up to date on all compliance practices for the country or state that you're in, ensuring that you stay compliant to the best of your abilities. One scenario where LawLogix falters is a very specific scenario of hiring minors without a Driver's License. In certain states, items such as report cards can be used in lieu of certain identifying documents. However, there is no accommodation for that in the current I-9 form.
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HireRight, LLC
HireRight's background checking has some improvements and could hold some more historical data more than 150 days. We have had employees move from one jobsite to the other for this client and we can't look up if they have had a background check done through HireRight before if it is more than 150 days, so we end up ordering another one and duplicate/pay for extra background checks
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Pros
Equifax
  • Immediate access to employee performance
  • Allows only members who are affected and their superiors access to employee performance
  • Keep administration aware of entries with immediate email reminders that an entry has been made on an employee.
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HireRight, LLC
  • Customer service is very useful and we get a swift response from them.
  • It is integrated with our workflow so its easy to set up.
  • It creates a record of each employee in the system which makes it simple to store data safely.
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Cons
Equifax
  • Credential updates
  • Regulations on screening
  • Some reporting
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HireRight, LLC
  • Front line support is lacking. They take a long time to process requests, and we are often told that they are unable to assist us with items that, we know from personal experience, is within their power to do.
  • Collection Site Network is difficult to maintain if you plan to add any additional sites aside from HireRight's preferred partners. Sometimes, we value convenience over minimal cost savings, and the setup time for these sites is too long. Once added to the system, there is no way for us to distinguish between custom sites and the sites HireRight has preferred terms with.
  • Communication of service interruption. When issues arise outside of scheduled maintenance, we often hear about it from our users, not HireRight. When we follow up with support, we never receive ETAs for a solution, so we have no useful information to pass along to our hiring managers. It is very frustrating when the product is not working at 100% and we have no idea when we can expect it to be fixed.
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Likelihood to Renew
Equifax
No answers on this topic
HireRight, LLC
There have been no issues with this vendor. They provide exactly what they claimed they would and have excellent customer service
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Usability
Equifax
No answers on this topic
HireRight, LLC
Always room for improvement that could make the platform a lot more user friendly and easier to navigate
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Support Rating
Equifax
No answers on this topic
HireRight, LLC
I've worked with Barbara several different times during my time with HireRight. And she is absolutely the best. She helped me with the integration side of things which was delightful because that can be somewhat confusing. She always responded to my emails and my needs in a very good timely manner. Can't complain about the support at all.
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Alternatives Considered
Equifax
Gusto is great but Equifax Workforce Solutions really helps us manage payroll, HR, benefits, and other employee needs much more seamlessly. We are so glad we made the transition to this platform as it helps keep us organized even more for all of our employee needs! It's been a great decision
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HireRight, LLC
I enjoy HireRight much more as I am able to have more customizable features in the application as well as run reports that allow me to have increased efficiency in the hire process and know where all employees are in the process at any point in time. We selected HireRight due to these features as well as the decreased licensing cost.
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Return on Investment
Equifax
  • It has helped us digitize our I-9s, including for employees that have been with us for a long time.
  • It helps us ensure compliance to the best of our abilities in case of any audits.
  • It helps us find record in an organized fashion.
  • It helps us verify employment at the beginning of a new hire's employment to avoid any issues down the line.
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HireRight, LLC
  • HireRight is a Pay as You Go platform, so there are no long-term contracts to worry about. We customized our template for the information we consistently need and fill in the demographics. I would say that the ROI is 100% - we have been able to vet out the less desirable candidates based on some of the information.
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ScreenShots

I-9 HQ™ for Employer Services, by Equifax Screenshots

Screenshot of I-9 HQ™ offers a suite of reports with a range of different reporting options. Reports are available to users whose role includes report access, and will only contain data from locations the user is assigned to. Images are examples and for information purposes only. They may vary across platforms and are subject to change.Screenshot of the dashboard from which administrators can manage users and create custom roles. Images are examples and for information purposes only. They may vary across platforms and are subject to change.Screenshot of The Employee Profile page, which displays pertinent information about the employee, such as contact information, hire date, and employment status. Images are examples and for information purposes only. They may vary across platforms and are subject to change.