Foxit eSign vs. Smartwaiver

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Foxit eSign
Score 8.9 out of 10
N/A
eSign Genie in Cupertino offers their electronic signature application supporting digital document signing with reusable templates, contract drafting with esignature workflow, embedded online forms, and other features.
$8
per month Per sender per month $96 paid annually
Smartwaiver
Score 7.4 out of 10
N/A
Smartwaiver is an electronic signature software offering from Smartwaiver.N/A
Pricing
Foxit eSignSmartwaiver
Editions & Modules
Foxit eSign
$8
per month
Foxit eSign Pro
$25
per month
Foxit eSign Enterprise
Contact Sales
No answers on this topic
Offerings
Pricing Offerings
Foxit eSignSmartwaiver
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
Foxit eSignSmartwaiver
Small Businesses
PDFfiller
PDFfiller
Score 9.0 out of 10
PDFfiller
PDFfiller
Score 9.0 out of 10
Medium-sized Companies
MSB Docs
MSB Docs
Score 9.6 out of 10
MSB Docs
MSB Docs
Score 9.6 out of 10
Enterprises
Box
Box
Score 8.5 out of 10
Adobe Acrobat Sign
Adobe Acrobat Sign
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Foxit eSignSmartwaiver
Likelihood to Recommend
9.0
(55 ratings)
6.0
(3 ratings)
Likelihood to Renew
9.1
(2 ratings)
-
(0 ratings)
Usability
9.1
(1 ratings)
-
(0 ratings)
Support Rating
9.1
(4 ratings)
-
(0 ratings)
Implementation Rating
9.1
(1 ratings)
-
(0 ratings)
Vendor post-sale
8.2
(1 ratings)
-
(0 ratings)
Vendor pre-sale
7.3
(1 ratings)
-
(0 ratings)
User Testimonials
Foxit eSignSmartwaiver
Likelihood to Recommend
Foxit eSign
eSign Genie has completely streamlined our tedious document process and helps us to easily manage our documents from signature to delivery and even with ongoing storage. This enhancement saves us time, money, and headaches and has been a true lifesaver for our organization and for our customers. I highly recommend it!
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Smartwaiver
Smartwaiver is well suited for activities where the client can check in before the activity and pre sign a waiver. This speeds the actual check in process and allows everyone to get out having fun instead of dealing with paperwork. If the activity is complex then the waiver is well suited to screen out candidates that do not meet the fitness level OR require them to get a doctor's note.
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Pros
Foxit eSign
  • The learning curve is faster compared to the last software we used.
  • It is easier to set up the templates and email messages so that the text boxes line up seamlessly.
  • It is quicker to send agreements and to follow up if they are not returned in the allotted timeframe.
  • Making changes to the documents is fast and easy.
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Smartwaiver
  • integrates with our reservation system. We can connect Fareharbor and assign waivers to each group and they populate in the reservation.
  • Smartwaiver collects each guests email address and populates it into our Fareharbor system allowing us to connect w/ each guest that joined us not just the guest who set up the reservation
  • Waiver searching is very simple with Smartwaiver. We can search by name or email and the guests information pulls up for quick search.
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Cons
Foxit eSign
  • I have no complaints about this software whatsoever. I started using Echosign years ago until Adobe bought them out and tripled the price and cut features. Then, I went to Docusign that was not very user friendly and the customer support is NON-EXISTENT. eSign Genie is wonderful!
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Smartwaiver
  • Limit to some fields.
  • The YouTube embedding requires you to call support.
  • Requires an internet connection (sometimes the wifi would go out).
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Likelihood to Renew
Foxit eSign
The tool is inexpensive and good value. We don't need a ton of eSign capabilities and this one provides what we need for a low cost given our low volume.
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Smartwaiver
No answers on this topic
Usability
Foxit eSign
Super simple - needs almost no instructions to setup and use
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Smartwaiver
No answers on this topic
Support Rating
Foxit eSign
eSign Genie has live chat support virtually twenty-four hours a day, seven days a week. They also have phone and email support as well. On the few occasions that I have had to contact support, they were very helpful, knowledgeable, and friendly. It's been a pleasure working with the folks at eSign Genie.
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Smartwaiver
No answers on this topic
Implementation Rating
Foxit eSign
There is no implementation at all. You just sign up, upload your documents, set up the fields to complete, and you are done!
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Smartwaiver
No answers on this topic
Alternatives Considered
Foxit eSign
Adobe Sign, despite coming from one of the best known brands in software, is the most frustrating and poorly-supported platform I've ever used. HelloSign and PandaDoc are good platforms - although the cost a bit more than eSignGenie, they are ahead on some features (not all)... depending on your exact use case, I'd consider them. However, for my simple use case, eSigngenie is the clear winner!
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Smartwaiver
I've been approached by a couple other companies, the most recent would be Wherewolf. They reached out, but sadly they require only an ipad to use their system which isn't possible for us since we purchased simple tablets. They have a bit more complexity with utilizing the guest's information after the tour, but I think that's something Smartwaiver will move to eventually.
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Return on Investment
Foxit eSign
  • eSign Genie was the most affordable option of all vendors which helped us to stay within our project budget.
  • We were able to purchase a relatively small number of document folders which was more appropriate to our needs than say DocuSign which required something like 1,000 documents minimum.
  • The ease of use of eSign Genie helps us to implement new research studies without having to expend a lot of person hours to set things up.
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Smartwaiver
  • Smartwaiver costs about the same as a paper waiver but allows look up of information via search - this alone is worth the investment.
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ScreenShots