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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Esker

    Score7.4 out of 10
    N/AEsker is a global cloud platform built to unlock strategic value for finance and customer service professionals and strengthen collaboration between companies by automating the cash conversion cycle. Esker’s mission is to build a foundation that promotes positive-sum growth, increased productivity, improved employee engagement, and greater trust between organizations.N/A

    Melio

    Score8.4 out of 10
    N/AMelio is a small business-oriented Accounts Payable tool, presented as a service that helps small businesses keep up with business. A B2B payments experience and payment workflow designed to be simple, and to enable businesses to pay domestic and international vendors, expedite payments, or pay by card.N/A
    Pricing
    EskerMelio
    Editions & Modules
    No answers on this topic
    Card processing fee
    2.9%
    Offerings
    Pricing Offerings
    EskerMelio
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    EskerMelio
    Payment Management
    Comparison of Payment Management features of Esker and Melio
    Feature
    Esker
    -
    Ratings
    Melio
    9.4
    14 Ratings
    22% above category average
    Customizable Approval Policies00 Ratings7.811 Ratings
    Financial Document Management00 Ratings9.810 Ratings
    Payment Status Tracking00 Ratings9.914 Ratings
    Payment Audit Trail00 Ratings9.911 Ratings
    Duplicate Bill Detection00 Ratings9.810 Ratings
    Advanced OCR00 Ratings9.89 Ratings
    Electronic Funds Transfer00 Ratings8.912 Ratings
    Accounts Payable
    Comparison of Accounts Payable features of Esker and Melio
    Feature
    Esker
    -
    Ratings
    Melio
    9.4
    18 Ratings
    27% above category average
    Automated Accounts Payable Processes00 Ratings8.917 Ratings
    Vendor Management00 Ratings9.417 Ratings
    Tax Form Preparation00 Ratings9.811 Ratings
    Best Alternatives
    EskerMelio
    Small Businesses
    M‑Files
    Score8.9 out of 10
    Tipalti
    Score7.7 out of 10
    Medium-sized Companies
    Square 9 Softworks
    Score9.3 out of 10
    Stampli
    Score8.4 out of 10
    Enterprises
    Tungsten Capture
    Score9.5 out of 10
    Yooz
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    EskerMelio
    Likelihood to Recommend
    10.0
    (17 ratings)
    8.8
    (24 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.7
    (2 ratings)
    Usability
    5.5
    (2 ratings)
    8.3
    (4 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    7.0
    (1 ratings)
    Support Rating
    8.9
    (10 ratings)
    8.0
    (1 ratings)
    In-Person Training
    -
    (0 ratings)
    9.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    7.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    9.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    EskerMelio
    Likelihood to Recommend
    Esker
    Esker On Demand is great for Sales Order Processing order creation. We use it with web services. It can make table read calls, test order creations (simulate order), and help with order creation. They are also working on change order management, but if you have multiple order entry methods or touch points, this feature may not be usable for your company.
    Incentivized
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    Melio
    In my personal experiences, I would recommend Melio to a friend or colleague but would tell them the pros and the con. Melio has really made payments seem seamless and easy. The fact that one can plan his/her payment schedule in advance and at the same time track it, is a very big relief. In as much as Melio has a lot of good features but it still needs upgrade or update, like the notifications of failed payments and delays.
    Incentivized
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    Pros
    Esker
    • Esker makes automated invoice sending very easy
    • Esker tracks the sending of documents & records whether or not the message was successful
    • Esker offers various reports that can be very helpful
    • Esker stores all of our customers' contact info on the cloud, and it can be accessed from anywhere
    Incentivized
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    Melio
    • The simplicity it adds to business payments is a great deal. One feature we really value it the ability to pay vendors by check. Melio prints and mails checks for us which saves time and hassle.
    • Payment scheduling tool is another thing we enjoy. This tool lets us plan ahead and manage cash flow more effectively by setting payment dates in advance.
    • Another thing Melio does well is the tracking of payment.
    • There was a time a vendor claimed that they hadn't been paid, but with just a few clicks we could see the check has already been delivered.
    • This kind of transparency gives us confident and keep things professional.
    • The integration with other platform or accounts like QuickBooks is an experience I did love to keep.
    Incentivized
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    Cons
    Esker
    • We can't enter credit memos in Esker. Need to enter in SAP and then link.
    • PO invoices that were trained to go into the PO bucket, route into the non-PO buckets.
    • Freight invoices that have had hundreds going into the non-PO bucket have a tendency to route to the PO-bucket because a PO number is referenced on page 7.
    Read full review
    Melio
    • There should be an automatic link between vendors added with their Melio link and the same vendors that already exist in QuickBooks. As it is now, a new vendor is created when you do that and is not linked with the one that already is in QuickBooks.
    Incentivized
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    Likelihood to Renew
    Esker
    No answers on this topic
    Melio
    I like the interface. I am familiar with functionality. Convenient to send ACH payments.
    Incentivized
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    Usability
    Esker
    Esker does everything that it promises to do, but it is very hard to figure out. I am a very tech-savvy person, but I needed extensive training to be able to use the basic functions of Esker. Once you know what you're doing, it's not too hard, but I don't understand why they couldn't make it easier to use.
    Incentivized
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    Melio
    Melio has been a very important tool in the advancement of our business. With great features, it has made payments to vendors seamless and hassle free. In terms of vendor management, account/data tracking, and scheduling of payments in advance. This has formed the base that we are still with Melio till today.
    Incentivized
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    Support Rating
    Esker
    They have been very helpful and the online support site is awesome. They keep the site up to date with the latest changes and present challenges to keep learning the new updates to keep things entertaining. They are overall a great crew to work with
    Incentivized
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    Melio
    They have great customer support system
    Incentivized
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    In-Person Training
    Esker
    No answers on this topic
    Melio
    Very educative. It was well detailed, organized and knowledgeable.
    Incentivized
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    Online Training
    Esker
    No answers on this topic
    Melio
    Very helpful and we learnt a handful
    Incentivized
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    Alternatives Considered
    Esker
    I have listed a few that we considered but there were many more in the initial assessment, Esker was priced well and had the best user interface. Was really easy to use and the implementation process was well designed. It was a system that could handle a two tiered delegations of authority for project expenditure and operational expenditure.
    Incentivized
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    Melio
    Melio is 100% free if you just use ACH, and that by itself would be reason enough for me to stick with the platform, it boats a ton of other useful features that add to the experience.
    Read full review
    Contract Terms and Pricing Model
    Esker
    No answers on this topic
    Melio
    The vendor is great
    Incentivized
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    Professional Services
    Esker
    No answers on this topic
    Melio
    Very knowledgeable
    Incentivized
    Read full review
    Return on Investment
    Esker
    • We now have reporting available down to the individual field level (changes, errors, etc) and can calculate cost to serve.
    • It replaced on-premise hardware with cloud SaaS that is more cost effective and risk adverse.
    • It is more intuitive; we can put new hires on order entry and experience less user errors. As a solution owner who fixes problems and answers questions, I don't find myself having to "think" about Esker and it has become a smaller part of my job now that end-users are more self-sufficient.
    Incentivized
    Read full review
    Melio
    • I have been able to save hours every week now that I am only using Melio as my payment processor
    • I can easily add invoice details which I use to create in another platform and upload to Melio, this saves me time with projects I want to be quicker with
    • The ease of use for my clients is fantastic, and makes for a seamless workflow
    Incentivized
    Read full review
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