Esker is a global cloud platform built to unlock strategic value for finance and customer service professionals and strengthen collaboration between companies by automating the cash conversion cycle. Esker’s mission is to build a foundation that promotes positive-sum growth, increased productivity, improved employee engagement, and greater trust between organizations.
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Tradogram
Score 6.0 out of 10
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Tradogram headquartered in Ottawa offers their cloud-based procurement software, designed to provide complete spend control, purchase order management, and more at an affordable rate.
Esker On Demand is great for Sales Order Processing order creation. We use it with web services. It can make table read calls, test order creations (simulate order), and help with order creation. They are also working on change order management, but if you have multiple order entry methods or touch points, this feature may not be usable for your company.
If your business is focused on one specific product or small in scope, Tradogram should be able to suit your needs. If you require simplistic reporting without in depth project codes and details, it does provide basic functionality that is very well suited for small enterprise. Companies that do all of their purchasing with POs will find it to be useful. If you are able to operate without needing it to plug back into a comprehensive ERP system, it should be sufficient.
We can't enter credit memos in Esker. Need to enter in SAP and then link.
PO invoices that were trained to go into the PO bucket, route into the non-PO buckets.
Freight invoices that have had hundreds going into the non-PO bucket have a tendency to route to the PO-bucket because a PO number is referenced on page 7.
Esker does everything that it promises to do, but it is very hard to figure out. I am a very tech-savvy person, but I needed extensive training to be able to use the basic functions of Esker. Once you know what you're doing, it's not too hard, but I don't understand why they couldn't make it easier to use.
They have been very helpful and the online support site is awesome. They keep the site up to date with the latest changes and present challenges to keep learning the new updates to keep things entertaining. They are overall a great crew to work with
I have listed a few that we considered but there were many more in the initial assessment, Esker was priced well and had the best user interface. Was really easy to use and the implementation process was well designed. It was a system that could handle a two tiered delegations of authority for project expenditure and operational expenditure.
We evaluated Procurify as part of our initial scope conversations. Ultimately, we felt that the price point was outside of what we could support and went with the lesser cost of Tradogram instead.
We now have reporting available down to the individual field level (changes, errors, etc) and can calculate cost to serve.
It replaced on-premise hardware with cloud SaaS that is more cost effective and risk adverse.
It is more intuitive; we can put new hires on order entry and experience less user errors. As a solution owner who fixes problems and answers questions, I don't find myself having to "think" about Esker and it has become a smaller part of my job now that end-users are more self-sufficient.
The product was priced very well as we made the transition from a homegrown internal system.
The need to pay to customize the system to do what we need it to do has been cumbersome.
The API connection back to our ERP system has not been optimal and has required us to engage with outside parties to assure that it is working properly.
