ETQ Reliance QMS vs. Sauce Labs

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ETQ Reliance QMS
Score 9.0 out of 10
N/A
ETQ headquartered in Burlington offers the ETQ Reliance Platform, a quality management solution designed to meet a business' unique quality needs and risks with an automated best practice-driven software solution.N/A
Sauce Labs
Score 6.9 out of 10
N/A
Sauce Labs is a cloud-based platform for automated testing of desktop and mobile applications. It is designed to be instantly scalable, since it is optimized for continuous integration workflows. (The vendor says that when tests are automated and run in parallel on multiple virtual machines across many different browser, platform and device combinations, testing time is reduced and developer time is freed up from managing infrastructure.) The Sauce Labs testing cloud is intended to be paired…
$19
per month
Pricing
ETQ Reliance QMSSauce Labs
Editions & Modules
No answers on this topic
Live Testing
$19.00
per month
Virtual Cloud
$149.00
per month
Offerings
Pricing Offerings
ETQ Reliance QMSSauce Labs
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalOptional
Additional DetailsFree service available for Open Source projects.
More Pricing Information
Best Alternatives
ETQ Reliance QMSSauce Labs
Small Businesses
Polarion ALM
Polarion ALM
Score 9.2 out of 10
BrowserStack
BrowserStack
Score 8.3 out of 10
Medium-sized Companies
Polarion ALM
Polarion ALM
Score 9.2 out of 10
ReadyAPI
ReadyAPI
Score 8.1 out of 10
Enterprises
Polarion ALM
Polarion ALM
Score 9.2 out of 10
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Score 8.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ETQ Reliance QMSSauce Labs
Likelihood to Recommend
8.3
(4 ratings)
6.9
(159 ratings)
Likelihood to Renew
-
(0 ratings)
9.3
(20 ratings)
Usability
-
(0 ratings)
8.4
(20 ratings)
Availability
-
(0 ratings)
10.0
(4 ratings)
Performance
-
(0 ratings)
8.0
(4 ratings)
Support Rating
7.3
(4 ratings)
8.3
(15 ratings)
Implementation Rating
-
(0 ratings)
7.5
(6 ratings)
Configurability
-
(0 ratings)
8.2
(3 ratings)
Ease of integration
-
(0 ratings)
9.1
(2 ratings)
Product Scalability
-
(0 ratings)
10.0
(4 ratings)
Vendor post-sale
-
(0 ratings)
9.0
(4 ratings)
Vendor pre-sale
-
(0 ratings)
9.0
(4 ratings)
User Testimonials
ETQ Reliance QMSSauce Labs
Likelihood to Recommend
ETQ
ETQ Reliance is great for quality systems in which different levels of personnel are accessing common documents. The user interface and basic functionality is very intuitive, and thus easy to navigate for both novice and experienced technical users. It is also great at organizing tasks and maintaining document attributes. Overall, great for the purposes of an audit. For more advanced users, it may be limited in functionality. Data analytics and related visualization is more easily done after exporting data and manipulating in third-party software programs.
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Sauce Labs
Having used some of the competitor's tools over the year I would say that SauceLabs provides a lot of value for money if you plan to run long sets of tests with high frequencies. Paying for a single slot means you can run tests whenever you want without creeping costs but it does make running tests in parallel require an extra slot. Currently, our test suite takes over three hours to run and at the moment it is cost prohibitive to purchase an extra slot. However, having access to live testing and integration with Appium is great.
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Pros
ETQ
  • Document control: love the workflow process.
  • On hold non-conformance Management: easy to pull up new and old information seamlessly and link it to meetings.
  • Meetings: allows us to have great traceability of meeting minutes with attached information—auditors love it!
  • Safety reporting: workflow makes it seamless to send from one person to the next while tracking each part of the process.
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Sauce Labs
  • Provides a comprehensive selection of browser and platform versions for test automation and CI/CD pipeline support
  • Provides a rich selection of browser/platform availability for customer issue reproduction
  • Provides a comprehensive set of virtual mobile device configurations for automation and availability
  • Sauce Labs' SaaS and self service tools work and perform well
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Cons
ETQ
  • New EtQ Reliance (Version 2019 and above) have restrictions on customization. Which made it difficult to migrate.
  • Better mobile platform
  • Better Data visualization
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Sauce Labs
  • I've had four changes in account managers over the past couple of years. They ranged from super experienced/advocate to some that seems relatively junior/a bit removed. I understand this happens but clarity on what I can expect with these partnerships would be valuable. What I've gotten in the end has varied dramatically.
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Likelihood to Renew
ETQ
No answers on this topic
Sauce Labs
As we currently know, there's nothing on the market with a big feature set like saucelabs at their current price point. Along with the business not having to learn a whole new tool to use again and the ability to refresh our private devices and the continuously growing number of public devices available and features.
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Usability
ETQ
No answers on this topic
Sauce Labs
It is an incredibly easy service to use for what its primary intention is. The only reason a point is deducted is because more feature enrichment can be done around the Sauce Connect Proxy utility and the Jenkins Sauce OnDemand plugin. User Account administration also needs more work, such as the addition of user groups, rather than a simple hierarchy of users.
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Reliability and Availability
ETQ
No answers on this topic
Sauce Labs
Yes, Sauce labs is always there, and it is easy to troubleshoot when you are having any connectivity issue, they always keep you informed when they plan to perform any type of maintenance window on their side in advance, so you can plan and will not affect your current work. I do not recall any outage.
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Performance
ETQ
No answers on this topic
Sauce Labs
The time where they acquired TestObject and were trying to integrate their services would probably be the most annoying time. Annoying as features were in two separate places (websites) for example. But since the introduction of their unified platform, we haven't run into any issues as of yet and we've used them for at least 5-6 years now.
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Support Rating
ETQ
At the basic support level, you get adequate support, but you are likely to be passed around from one tech support rep to another even on the same problem. Some of the support staff are both technically strong and have good interpersonal communication skills, others less so for the latter. Recently it seems that ETQ wants to monetize more of their support services both in multi-level support as well as in seeming to move some services from included in annual support to a fee basis (for on-premise deployment).
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Sauce Labs
The people here are just so friendly and personable. For instance, Tristan Lombard answered every single email with a very cheery tone and not only did he diagnose my issue, he also made sure to ask how my day was going. Keep it up
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Implementation Rating
ETQ
No answers on this topic
Sauce Labs
I am not sure if it's my company that makes getting Sauce Labs integrated into the team difficult or is it Sauce Labs. The process for getting Sauce Labs for a project is quite a tedious process and the information for using Sauce Labs initially is quite lacking. There is little support for getting started
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Alternatives Considered
ETQ
Prior to ETQ we were using spreadsheets and shared drives and the ability to pull information was challenging. It was a very manual process done by many people. Now, it is somewhat manually input by one or two people and the retrieval of information can be done by anyone anywhere with ease.
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Sauce Labs
We have also tested out Browser Stack, which at the time was more geared towards manual testing. Although it appeared to support more mobile devices/browsers, we also wanted something that can plugin in easily with our existing Selenium test scripts. Sauce Labs was definitely more geared towards our goals at the moment which were to automation functional/regression testing and build it into our release pipeline.
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Scalability
ETQ
No answers on this topic
Sauce Labs
With private devices, you have full reign over usage of them, so no complaints there. Public devices are available if no one else is using it, which is understandable. Browser VMs are based on number of open sessions and Saucelabs give you a certain number depending on what you need. If you need more, then you pay for more. It is as simple as that. You need more devices, then you can pay for more private ones too. A workaround for public devices is to pick the first available one and not be too picky, that's if you are able to of course.
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Return on Investment
ETQ
  • Has saved a lot of time in preparing for audits. In an organization with multiple franchises, the cost savings from reduced man-hours is well in the $500K+ per year range.
  • Cloud capability has saved on document storage and hardware costs. The cost of storing online is low and has saved up to $100K per year in hardware and data maintenance costs.
  • Reduced need for third-party document control applications. ETQ Reliance has eliminated the need for other software applications to support quality document maintenance.
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Sauce Labs
  • Eh... Negligible? Being on AWS West makes it quite a few hops for us, so the process times out every now and again. That is frustrating.
  • I can't really speak to the dollars, as I am not privy to the information.
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ScreenShots

Sauce Labs Screenshots

Screenshot of Sauce Labs UI optimized for continuous integration workflows.