Likelihood to Recommend Everhour is useful in every environment where you need the measure of time for certain tasks. In most cases, this could be project management but it could also include trips or travels, conferences, congresses, or several other things that you need to take control of the time used. Its less appropriate if you are going to measure things in weeks or days, it's better to measure smaller pieces of time like minutes of hours, so you could have a more useful metrics to work with.
Read full review Time Doctor is well suited for certain businesses where some or many of the employees are now working remotely due to the pandemic and post-pandemic times. It is a good way for the employer to keep track of activity and (more or less) keep people honest. For businesses and employees where there are a lot of site visits, travel, etc., Time Doctor is a little impractical since it requires the employee to manually enter in whatever time was spent on tasks performed away from the computer. If an employer is hoping to track that activity, they still need to rely on the employees' honor systems to enter in times and tasks.
Read full review Pros It has a genius dashboard with all real-time traffic information of all team members. It is a very useful tool as well to track efficiency for both in-house and remote team members It has well-done integration with Asana (and other task-managers) which allows you to track time on tasks without switching between apps or tools which it truly awesome It has a scheduling tool which allows you to plan long term traffic of all your team members by using Asana projects and tasks so there is no need to copy and paste the same story points between different systems It has flexible reporting system which allows you to build very custom project time tracking report based on your needs (any field or table type can be customized and you wish) Read full review Tracked time both macro (categories) and micro (down to the project and the tasks) Reminded us when we went off task and got lured in via social media Provides us with detailed reports to share with joint venture partners, clients and more Read full review Cons I'd like to see a bit more control over user permissions and/or roles. Perhaps the ability to create a custom user role (e.g., allow users to see their own rate and pull reports accordingly). A global place to set project rate to avoid having to enter it for every project. All of our team members & projects are billed at the same rate regardless of who works on it (some clients receive a discount, but that could continue to be managed within their client profile). This would also eliminate the need to display average combined rates for projects on invoices (which sometimes results in a weird decimal calculation for the rate, even when all team members and projects are currently entered using the same rate). Add an offline functionality for use when internet is not available (e.g., when traveling, remote workers, etc) or desktop app that syncs upon reconnection Read full review One thing I would love to see is integration with my cell phone. Time Doctor already has an app, but I want it to automatically capture the time I spend on my phone with clients. For now I have to manually enter in this time and must note when the call started and when it ended. Integration into Wave apps where I generate my invoices. I'd like to be able to select a project from Time Doctor in my invoice and have it automatically populate the time I spent on it and the dates I worked on the project rather than manually finding and entering this information. Read full review Likelihood to Renew This is user friendly and can be tailored to our business' needs
Read full review Usability It is easy to use and configure.
Read full review I use this daily and it is very simple to use. The setup is very easy and customizing the fields is simple enough. Editing it is also very easy to do.
Read full review Support Rating In the almost 2 1/2 years we have had to contact support 1 time and it really was for a feature request. Their support team responded quickly and told us that the feature was going to be added in the next few months. We have had no support issues ever. I have never had a time tracking solution that has had no issues until Everhour.
Read full review The support was terrible! They never responded in sufficient time and their assistance was always super vague. I never felt like they had an actual solution to my concerns. They were nice, but I don't feel like they were trained in their own system. It felt like I was talking to a wall.
Read full review Implementation Rating Other than we are happy with the way Time Doctor works for us, no key insights.
Read full review Alternatives Considered Toggl was extremely user-unfriendly and had not an integration with
Asana (one of our favourite tools). The interface was not easy to use, it was a non-intuitive tool and did not allow us to track time as clearly as Everhour. We used
Toggl just for days simultaneously we were testing Everhour and gave up the use very fast.
Read full review I still use Rescue Time for different reasons. I review my stats once a week by email. I think it's a totally different product. My egg timer keeps me more on task, but it doesn't record my times
Read full review Return on Investment Transparency in effort spent and the ability to easily track the team activity gives the power to whoever is managing the effort to track effort against budget, and if a yellow or red alert must be raised. It is fairly easy to invoice customers, as efforts spent on features or projects can be easily viewed. Read full review It helps me to use my time more effectively. For a small amount each month I believe I get a huge return on investment in form of traceability of my hours spent. The major factor that made me choose Time Doctor was the price and the value. I don't think I would still be interested if it was more expensive. Read full review ScreenShots