Genesis Digital in La Jolla offers EverWebinar, the company's webinar marketing platform.
$499
per year
RingCentral Events
Score 8.5 out of 10
N/A
RingCentral Events (formerly Hopin) is an online events platform that provides tools for virtual events, or hybrid events, like ticketing and registration, limitless event rooms, an expo hall, chat, and networking, as well as event branding and attendee engagement tools. Integrations with online registration tools - such as Cvent, Marketo, Pardot, Eloqua, and Eventbrite.
Just to give you an idea of the whole process. You connect your recorded video to EverWebinar and then it takes you through the steps to build out the whole automated webinar system. You design a registration page, once a person is registered they are taken to a holding room, which you will also design or choose a template, that has a timer of when the webinar will start. Once the timer is up, you are then directed to the "live" webinar. Since it appears to be live, you are unable to stop it or rewind. It has worked wonderfully for us for the past year
Hopin is very suitable for large events involving 100+ people where there are only a couple of people speaking. You can have a bunch of features such as networking and all in all, is quite a professional experience to use. For smaller groups, It takes too much effort to set up and isn't worth using over Google Meet or Zoom.
EverWebinar is really good at the set-up process for your automated webinar. It makes it very easy in their step-by-step set-up process
EverWebinar looks really nice on the end user's side. When people are attending your webinar, they will have a very easy and intuitive experience. The format looks modern and professional.
EverWebinar also allows you to make it feel like an automated webinar is LIVE or WAS Live. You can add comments to pop up at certain times etc.
EverWebinar has their own tested landing pages that you can choose to use AND you can also split test them - which is something other webinar companies dont' do.
The biggest hangup we've encountered is from guest speakers who need to join us on either tablets or smartphones. Hopin doesn't play well with mobile devices for onscreen guests.
I'd like to see the broadcasts in vendor booths be recordable in the way broadcasts in the sessions or on the stage are.
I'm a pretty tech-savvy person but I still feel that Hopin was pretty user-friendly even for those of you who are less tech-savvy. Great thing is, you can play around and test the platform with the free version which allows you to get familiar with it before committing to the paid. I learned most of it on the free version which then made me more confident when deciding to use the paid version. Not only did it help me on the setup side, but it also proved to me that this was what we needed to do what we needed to do.
For the most part you're able to get a response from a support person within a few minutes, but there was a stretch when Hopin was reshuffling its staff that it sometimes took 24-48 hours, which is too long. However, as long as the staff remains stable - which seems likely - then its Support team is usually quite responsive.
Everwebinar allows you to take a previously recorded webinar and set it up to play like a scheduled webinar automatically. This way you don't have to show up every day several times a day to do your webinar. Just have the end user sign up for the next available webinar that everwebinar will do for you.
We were with a company before Hopin - we explored elsewhere due to cost. Pros were design and custom look. We moved to Hopin, it was innovative at the time, although the design wasn't strong the features were. The majority now have the same features. So we did leave Hopin for another platform again because we wanted a custom look, and we were preparing for hybrid. Hopin wasn't ready. We soon realised other platforms we came across are complex, difficult to use. We left and came back to Hopin.
Without Hopin, it would have been impossible to host an event at the scale and user interface that we did, with the staff limitations we have. Hopin enabled us to execute a very high standard with limited resources. For example, before Hopin, we could only attract about 100-200 attendees. With Hopin, we 3x our registrations and attendees.
The data collected from their system on attendees allows us to more accurately speak to our target market based on their tracked habits during the event.
