TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Exact Online

    Score8 out of 10
    N/AExact Online is a configurable, cloud-based multi-purpose Enterprise Resource Planning (ERP) Suite from global company Exact Software, headquartered in the Netherlands.

    $158

    per month

    Nimble

    Score7.5 out of 10
    N/ANimble is a social customer relationship management (CRM) system with features such as contact management and data-driven analytics.

    $15

    per month

    Pricing
    Exact OnlineNimble
    Editions & Modules
    Exact for Time & Billing
    $158
    per month
    Exact for Wholesale Distribution
    237-554
    per month
    Exact for Project Management
    316-369
    per month
    Exact for Manufacturing
    422-739
    per month
    Business
    $19.00
    Per User Per Month
    Offerings
    Pricing Offerings
    Exact OnlineNimble
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Exact OnlineNimble
    Considered Both Products
    Exact Software
    No answer on this topic
    Nimble
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    89%
    Would buy again
    16 Answers
    Delivers good value for the price
    No answers on this topic
    88%
    Delivers good value for the price
    15 Answers
    Happy with the feature set
    No answers on this topic
    89%
    Happy with the feature set
    16 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    94%
    Lived up to sales and marketing promises
    16 Answers
    Implementation went as expected
    No answers on this topic
    94%
    Implementation went as expected
    17 Answers
    Features
    Exact OnlineNimble
    Customization
    Comparison of Customization features of Exact Online and Nimble
    Feature
    Exact Online
    7.5
    1 Ratings
    1% below category average
    Nimble
    8.6
    29 Ratings
    12% above category average
    API for custom integration8.01 Ratings8.820 Ratings
    Plug-ins7.01 Ratings00 Ratings
    Custom fields00 Ratings9.029 Ratings
    Custom objects00 Ratings8.322 Ratings
    Scripting environment00 Ratings8.518 Ratings
    Security
    Comparison of Security features of Exact Online and Nimble
    Feature
    Exact Online
    8.0
    1 Ratings
    5% below category average
    Nimble
    9.3
    26 Ratings
    10% above category average
    Single sign-on capability8.01 Ratings9.424 Ratings
    Role-based user permissions8.01 Ratings9.324 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Exact Online and Nimble
    Feature
    Exact Online
    4.7
    1 Ratings
    47% below category average
    Nimble
    -
    Ratings
    Dashboards4.01 Ratings00 Ratings
    Standard reports6.01 Ratings00 Ratings
    Custom reports4.01 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Exact Online and Nimble
    Feature
    Exact Online
    6.9
    1 Ratings
    11% below category average
    Nimble
    -
    Ratings
    Accounts payable7.01 Ratings00 Ratings
    Accounts receivable7.01 Ratings00 Ratings
    Global Financial Support5.01 Ratings00 Ratings
    Primary and Secondary Ledgers5.01 Ratings00 Ratings
    Journals and Reconciliations6.01 Ratings00 Ratings
    Configurable Accounting7.01 Ratings00 Ratings
    Standardized Processes8.01 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of Exact Online and Nimble
    Feature
    Exact Online
    7.0
    1 Ratings
    13% below category average
    Nimble
    -
    Ratings
    Inventory tracking7.01 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of Exact Online and Nimble
    Feature
    Exact Online
    6.7
    1 Ratings
    17% below category average
    Nimble
    -
    Ratings
    Pricing7.01 Ratings00 Ratings
    Order entry7.01 Ratings00 Ratings
    Cost of goods sold6.01 Ratings00 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Exact Online and Nimble
    Feature
    Exact Online
    6.7
    1 Ratings
    12% below category average
    Nimble
    -
    Ratings
    Billing Management7.01 Ratings00 Ratings
    Cash and Asset Management7.01 Ratings00 Ratings
    Period Close7.01 Ratings00 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Exact Online and Nimble
    Feature
    Exact Online
    6.7
    1 Ratings
    12% below category average
    Nimble
    -
    Ratings
    Budgeting and Forecasting8.01 Ratings00 Ratings
    Project Costing8.01 Ratings00 Ratings
    Cost Capture7.01 Ratings00 Ratings
    Capital Project Management7.01 Ratings00 Ratings
    Customer Contract Compliance6.01 Ratings00 Ratings
    Project Revenue Recognition7.01 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Exact Online and Nimble
    Feature
    Exact Online
    -
    Ratings
    Nimble
    8.5
    30 Ratings
    8% above category average
    Customer data management / contact management00 Ratings9.529 Ratings
    Workflow management00 Ratings8.428 Ratings
    Territory management00 Ratings8.724 Ratings
    Opportunity management00 Ratings8.128 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings9.429 Ratings
    Contract management00 Ratings8.523 Ratings
    Quote & order management00 Ratings6.621 Ratings
    Interaction tracking00 Ratings9.227 Ratings
    Channel / partner relationship management00 Ratings8.126 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Exact Online and Nimble
    Feature
    Exact Online
    -
    Ratings
    Nimble
    8.1
    22 Ratings
    5% above category average
    Case management00 Ratings7.922 Ratings
    Call center management00 Ratings8.220 Ratings
    Help desk management00 Ratings8.321 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Exact Online and Nimble
    Feature
    Exact Online
    -
    Ratings
    Nimble
    8.7
    27 Ratings
    12% above category average
    Lead management00 Ratings8.426 Ratings
    Email marketing00 Ratings9.026 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Exact Online and Nimble
    Feature
    Exact Online
    -
    Ratings
    Nimble
    8.2
    29 Ratings
    6% above category average
    Task management00 Ratings8.529 Ratings
    Billing and invoicing management00 Ratings8.418 Ratings
    Reporting00 Ratings7.725 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Exact Online and Nimble
    Feature
    Exact Online
    -
    Ratings
    Nimble
    8.9
    27 Ratings
    15% above category average
    Forecasting00 Ratings8.923 Ratings
    Pipeline visualization00 Ratings8.827 Ratings
    Customizable reports00 Ratings9.023 Ratings
    Social CRM
    Comparison of Social CRM features of Exact Online and Nimble
    Feature
    Exact Online
    -
    Ratings
    Nimble
    8.4
    29 Ratings
    11% above category average
    Social data00 Ratings8.429 Ratings
    Social engagement00 Ratings8.429 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Exact Online and Nimble
    Feature
    Exact Online
    -
    Ratings
    Nimble
    8.8
    25 Ratings
    15% above category average
    Marketing automation00 Ratings8.725 Ratings
    Compensation management00 Ratings8.919 Ratings
    Platform
    Comparison of Platform features of Exact Online and Nimble
    Feature
    Exact Online
    -
    Ratings
    Nimble
    8.3
    27 Ratings
    9% above category average
    Mobile access00 Ratings8.327 Ratings
    Best Alternatives
    Exact OnlineNimble
    Small Businesses
    Zoho One
    Score9.2 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Zoho One
    Score9.2 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Exact OnlineNimble
    Likelihood to Recommend
    4.0
    (1 ratings)
    7.0
    (33 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.0
    (3 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (19 ratings)
    Support Rating
    -
    (0 ratings)
    9.8
    (19 ratings)
    User Testimonials
    Exact OnlineNimble
    Likelihood to Recommend
    Exact Software
    If you are a big company and have an active accountant then this system can be for you, it has many options but you need dedication. But the price starts from €39 and then you are not there...Most of the time you need other options to make it complete. Like ERP functions + €199~ want to book hours? +€129. And this is all per month... It goes up so fast that it's not interesting for small companies. When there are better options on the market that are even free...
    Incentivized
    Read full review
    Nimble
    This tool is suitable for all sizes of organizations since it has the capacity to manage customer relations in the best possible way. Its features like task management, reports, social collaboration, and forecasting are always considered important for CRM and they all work without causing any trouble. But its Reports need to be more elaborate and its interface should be made easier and less tricky.
    Incentivized
    Read full review
    Pros
    Exact Software
    • Complete pack with many options, use it as CRM, ERP or simply for your bookings.
    • Many connections with external programs, webshops, etc.
    • Automatic backups.
    Incentivized
    Read full review
    Nimble
    • Importing contacts in the CRM is very much consist of easy steps.
    • It allows me to create, edit and view contacts records anywhere from the web.
    • It is helping me to stay organized in terms of marketing needs and providing real-time information automatically.
    • it is playing an excellent role in managing our all relations.
    Incentivized
    Read full review
    Cons
    Exact Software
    • Support... It's bad, and when you want to stop or step back it's near impossible.
    • Price, they tend to increase it without warning, and with all the extras it goes up fast.
    • If you wanna spend all your time in accounting buy Exact... It can be complex and many handlings needs to be done.
    Incentivized
    Read full review
    Nimble
    • Nimble's storage space is very sparse, but we have found that it can be expanded at an additional cost.
    • Their mobile application is not as good as some of us expected, and we strongly recommend improving it to make it work effectively.
    Incentivized
    Read full review
    Likelihood to Renew
    Exact Software
    No answers on this topic
    Nimble
    It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
    Read full review
    Usability
    Exact Software
    No answers on this topic
    Nimble
    The platform has more advantages and positives as compared to challenges or negatives in comparison to other comparable products and platforms available in the marketplace. It was extremely easy to get started with the initial deployment which makes the choice much clearer. Finally its tight integration not just with Microsoft O365 suite, but also with [the] most popular social media platforms available makes it a very favorable platform in its domain.
    Incentivized
    Read full review
    Support Rating
    Exact Software
    No answers on this topic
    Nimble
    It was productive to be able to access remote support sessions from nimble employees, whom we decided to contact to have one of the features mentioned above explained to us. They were methodical and easy to explain solutions, so we recommend them for any kind of doubt.
    Incentivized
    Read full review
    Alternatives Considered
    Exact Software
    I would not select Exact Online, but I can direct you to better options. Due to the high price, getting behind the competition and support I would suggest options like Zoho Books for you bookings, or CyberStockroom as ERP. And here in the Netherlands e-boekhouden.nl is a real nice, cheap, and fast working booking platform for the smaller companies.
    Incentivized
    Read full review
    Nimble
    Nimble has proven to be a positive and well-respected application within our company for setting us up for success at building personal and meaningful associations with decision makers. It has been a significant reason why we have gained acceptance and trust from those who we have introduced ourselves to over time. The ability to feel a true understanding of our prospects and customers as real human beings with unique interests and common aspirations opens up doors of valuable conversation. The other options that were reviewed and considered provided many of the common ways from the past that stored CRM information. This method was much more of a static representation of the real interactions made between a company or salesperson with the prospects and customers. Nimble has brought back what should never have been lost - being like neighbors who spoke to each other about more things than just business.
    Incentivized
    Read full review
    Return on Investment
    Exact Software
    • Negative: High costs and implement time turned 1 client in to the negative, and after 2 years of use wants to stop.
    • Positive: Once an ERP connection is running you can automate a lot in the process.
    Incentivized
    Read full review
    Nimble
    • Time-Saving is one of the biggest ROIs for me. 30-60 minutes a day means I can focus on more marketing, sales, or client work.
    • A soft ROI is in better contact relationships. People are often impressed that I follow-up after meetings, and especially when they say to contact them in 6 months or next year.
    Incentivized
    Read full review
    ScreenShots