TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ExpenseWire

    Score7 out of 10
    N/AExpenseWire is an online expense management product offered and supported by Paychex since the 2012 acquisition.N/A

    Navan

    Score8.7 out of 10
    N/ANavan (formerly TripActions) headquartered in Palo Alto offers their corporate travel management application of the same name, supporting messaging, travel rewards management, travel booking, and company policy compliance.N/A
    Pricing
    ExpenseWireNavan
    Editions & Modules
    No answers on this topic
    Navan Business
    Free
    Navan Enterprise
    Let's Talk
    Offerings
    Pricing Offerings
    ExpenseWireNavan
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ExpenseWireNavan
    Considered Both Products
    Paychex Inc.
    No answer on this topic
    Navan
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    85%
    Would buy again
    17 Answers
    Delivers good value for the price
    No answers on this topic
    81%
    Delivers good value for the price
    13 Answers
    Happy with the feature set
    No answers on this topic
    85%
    Happy with the feature set
    17 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    79%
    Lived up to sales and marketing promises
    11 Answers
    Implementation went as expected
    No answers on this topic
    83%
    Implementation went as expected
    10 Answers
    Features
    ExpenseWireNavan
    Travel Management
    Comparison of Travel Management features of ExpenseWire and Navan
    Feature
    ExpenseWire
    -
    Ratings
    Navan
    1.2
    1 Ratings
    128% below category average
    Customizable Approval Workflows00 Ratings2.01 Ratings
    Readily Available Support00 Ratings1.01 Ratings
    Travel Spend Reports00 Ratings1.01 Ratings
    Consolidated Invoicing00 Ratings1.01 Ratings
    Easy Travel Booking00 Ratings2.01 Ratings
    Mobile Travel Application00 Ratings1.01 Ratings
    Centralized Itinerary Management00 Ratings1.01 Ratings
    Collaborative Booking00 Ratings1.01 Ratings
    Loyalty Programs00 Ratings1.01 Ratings
    Reuses Traveler Information00 Ratings1.01 Ratings
    User-friendly Interface00 Ratings1.01 Ratings
    Integrated Expensing Tool00 Ratings1.01 Ratings
    Travel Alerts00 Ratings1.01 Ratings
    Best Alternatives
    ExpenseWireNavan
    Small Businesses
    Brex
    Score9 out of 10
    Airbnb for Work
    Score8.5 out of 10
    Medium-sized Companies
    Expensify
    Score9 out of 10
    Lola.com
    Score8 out of 10
    Enterprises
    Emburse Expense Enterprise (formerly Chrome River)
    Score8.3 out of 10
    Egencia
    Score5.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ExpenseWireNavan
    Likelihood to Recommend
    5.0
    (1 ratings)
    1.0
    (36 ratings)
    Support Rating
    -
    (0 ratings)
    9.4
    (15 ratings)
    User Testimonials
    ExpenseWireNavan
    Likelihood to Recommend
    Paychex Inc.
    Our organization was able to get a deep discount on the product, so it's suited for small businesses that are very cost conscious that just need basic tools. It's best to evaluate your accounting platform and how the information can flow from ExpenseWire to the financial application, since what we use currently doesn't allow automatic sync, which might be problematic in many cases.
    Incentivized
    Read full review
    Navan
    A specific scenario where TripActions was well suited was when I needed to book a hotel stay in Cologne, Germany for multiple colleagues. The fact that they were registered users made coordinating their stays a seamless process. I have not had an occasion where TripActions was inappropriate to use.
    Incentivized
    Read full review
    Pros
    Paychex Inc.
    • Ability to directly reimburse employees' bank accounts on the application itself; no need to do a separate wire/ACH payment via the company bank
    • Keeps track of all receipt submissions and you can view them on the application
    • Approval flow meets our needs
    Incentivized
    Read full review
    Navan
    • Provides a wide range of travel options within a wide budget.
    • It is reliable - if a trip gets canceled, they are quick to contact their customer and help sort out additional booking details to get you to your final destination.
    Incentivized
    Read full review
    Cons
    Paychex Inc.
    • Increase ability to integrate with different accounting platforms automatically (we use Xero)
    • Enhance the ability to generate more types of reports with different field combinations
    • User interface is not as user friendly compared to other solutions
    Incentivized
    Read full review
    Navan
    • Limited partnerships with all the major airlines, or if so, slowly just adding more airlines to their platform
    • Not a lot of information about the ratings of the hotels. I have stayed in hotels that I probably wouldn't have if their information was more up to date
    Incentivized
    Read full review
    Likelihood to Renew
    Paychex Inc.
    No answers on this topic
    Navan
    This decision overall isn’t made by me. The company evaluates the product. While I am an influencer the overall review is my personal opinion and mine only. The company books flights or would like for us to book flights through trip actions everything else is suggested but done with a personal cc which makes it optional. My option will be to not use TripActions for anything personally.
    Read full review
    Support Rating
    Paychex Inc.
    No answers on this topic
    Navan
    - Easy bookings and quick expensing - Excellent chat support - Savings for the company since employees opt for rewards which require booking cheaper than average priced hotels - Rewards for employees - Easy to use customer interface - Great mobile applications for android and iOS - Ability to control payment methods for a different types of bookings like hotels or flights or car rentals.
    Incentivized
    Read full review
    Alternatives Considered
    Paychex Inc.
    No answers on this topic
    Navan
    I like TripActions more because everything is on a mobile app that is super user-friendly. The customer service team is also world class-I genuinely have never felt so taken care of. More so, Concur Travel and Expense never rewarded me for traveling, while I made over 200 dollars in Amazon money just for doing my job.
    Incentivized
    Read full review
    Return on Investment
    Paychex Inc.
    • Less time spent inputting/tracking expenses
    • Positive employee feedback (greater satisfaction as compared to Excel)
    Incentivized
    Read full review
    Navan
    • The ability to change flights while I am on the road in meetings. They actually call the agents for me.
    • It has put money back in my pocket with the Amazon rewards and my company has saved money by me booking the less expensive options.
    Incentivized
    Read full review
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