Likelihood to Recommend Our organization was able to get a deep discount on the product, so it's suited for small businesses that are very cost conscious that just need basic tools. It's best to evaluate your accounting platform and how the information can flow from ExpenseWire to the financial application, since what we use currently doesn't allow automatic sync, which might be problematic in many cases.
Read full review A specific scenario where TripActions was well suited was when I needed to book a hotel stay in Cologne, Germany for multiple colleagues. The fact that they were registered users made coordinating their stays a seamless process. I have not had an occasion where TripActions was inappropriate to use.
Read full review Pros Ability to directly reimburse employees' bank accounts on the application itself; no need to do a separate wire/ACH payment via the company bank Keeps track of all receipt submissions and you can view them on the application Approval flow meets our needs Read full review Provides a wide range of travel options within a wide budget. It is reliable - if a trip gets canceled, they are quick to contact their customer and help sort out additional booking details to get you to your final destination. Read full review Cons Increase ability to integrate with different accounting platforms automatically (we use Xero) Enhance the ability to generate more types of reports with different field combinations User interface is not as user friendly compared to other solutions Read full review Limited partnerships with all the major airlines, or if so, slowly just adding more airlines to their platform Not a lot of information about the ratings of the hotels. I have stayed in hotels that I probably wouldn't have if their information was more up to date Read full review Likelihood to Renew This decision overall isn’t made by me. The company evaluates the product. While I am an influencer the overall review is my personal opinion and mine only. The company books flights or would like for us to book flights through trip actions everything else is suggested but done with a personal cc which makes it optional. My option will be to not use TripActions for anything personally.
Read full review Support Rating - Easy bookings and quick expensing - Excellent chat support - Savings for the company since employees opt for rewards which require booking cheaper than average priced hotels - Rewards for employees - Easy to use customer interface - Great mobile applications for android and iOS - Ability to control payment methods for a different types of bookings like hotels or flights or car rentals.
Read full review Alternatives Considered I like TripActions more because everything is on a mobile app that is super user-friendly. The customer service team is also world class-I genuinely have never felt so taken care of. More so,
Concur Travel and Expense never rewarded me for traveling, while I made over 200 dollars in Amazon money just for doing my job.
Read full review Return on Investment Less time spent inputting/tracking expenses Positive employee feedback (greater satisfaction as compared to Excel) Read full review The ability to change flights while I am on the road in meetings. They actually call the agents for me. It has put money back in my pocket with the Amazon rewards and my company has saved money by me booking the less expensive options. Read full review ScreenShots