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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Experro

    Score10 out of 10
    N/AExperro is an agentic product discovery and personalization platform built to optimize eCommerce experiences, used by brands to deliver search, discovery, and content that is hyper-personalized for every shopper and automatically optimized to drive key business KPIs. Available for B2C, B2B, and DTC brands, Experro creates intelligent, intent-driven journeys by analyzing real-time shopper behavior and surfacing high-performing products through advanced text and image…N/A

    Keap

    Score6.2 out of 10
    N/AKeap is a small business-focused, comprehensive sales and marketing platform which combines basic contact management, CRM, marketing automation, and e-commerce capabilities into a single, subscription-based SaaS product.

    $199

    per month

    Pricing
    ExperroKeap
    Editions & Modules
    No answers on this topic
    Pro
    $199.00
    per month
    Max
    $289.00
    per month
    Max Classic
    Contact Us
    per year
    Offerings
    Pricing Offerings
    ExperroKeap
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—All plans with 1 user and 500 contacts. The price is $30.00 for each additional user.
    More Pricing Information
    Features
    ExperroKeap
    CRM Project Management
    Comparison of CRM Project Management features of Experro and Keap
    Feature
    Experro
    -
    Ratings
    Keap
    7.7
    29 Ratings
    7% below category average
    Task management00 Ratings8.820 Ratings
    Billing and invoicing management00 Ratings7.416 Ratings
    Reporting00 Ratings7.127 Ratings
    Automated CRM activity logging00 Ratings6.41 Ratings
    Sales pipeline management00 Ratings9.11 Ratings
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Experro and Keap
    Feature
    Experro
    -
    Ratings
    Keap
    5.9
    152 Ratings
    27% below category average
    WYSIWYG email editor00 Ratings9.050 Ratings
    Dynamic content00 Ratings8.947 Ratings
    Landing pages00 Ratings4.0136 Ratings
    A/B testing00 Ratings6.410 Ratings
    Mobile optimization00 Ratings4.5126 Ratings
    Email deliverability reporting00 Ratings4.5151 Ratings
    List management00 Ratings4.5149 Ratings
    Triggered drip sequences00 Ratings9.049 Ratings
    Lead Management
    Comparison of Lead Management features of Experro and Keap
    Feature
    Experro
    -
    Ratings
    Keap
    5.5
    153 Ratings
    29% below category average
    Lead nurturing automation00 Ratings5.0148 Ratings
    Lead scoring and grading00 Ratings4.0130 Ratings
    Data quality management00 Ratings4.5131 Ratings
    Automated sales alerts and tasks00 Ratings5.0140 Ratings
    Automated follow-ups00 Ratings9.11 Ratings
    Campaign Management
    Comparison of Campaign Management features of Experro and Keap
    Feature
    Experro
    -
    Ratings
    Keap
    8.0
    90 Ratings
    10% above category average
    Calendaring00 Ratings9.089 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Experro and Keap
    Feature
    Experro
    -
    Ratings
    Keap
    6.4
    150 Ratings
    6% below category average
    Dashboards00 Ratings7.255 Ratings
    Standard reports00 Ratings4.0146 Ratings
    Custom reports00 Ratings8.0137 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Experro and Keap
    Feature
    Experro
    -
    Ratings
    Keap
    5.7
    144 Ratings
    25% below category average
    API00 Ratings8.0127 Ratings
    Role-based workflow & approvals00 Ratings4.5110 Ratings
    Customizability00 Ratings5.0140 Ratings
    Third-party software integrations00 Ratings7.31 Ratings
    Mobile app for sales & marketing automation00 Ratings5.51 Ratings
    Best Alternatives
    ExperroKeap
    Small Businesses
    Algolia
    Score8.5 out of 10
    SharpSpring (discontinued)
    Score8 out of 10
    Medium-sized Companies
    Algolia
    Score8.5 out of 10
    No answers on this topic
    Enterprises
    Algolia
    Score8.5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ExperroKeap
    Likelihood to Recommend
    10.0
    (11 ratings)
    5.3
    (210 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    9.0
    (40 ratings)
    Usability
    9.1
    (1 ratings)
    5.2
    (28 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (6 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (6 ratings)
    Support Rating
    9.1
    (1 ratings)
    9.0
    (26 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (6 ratings)
    Online Training
    -
    (0 ratings)
    8.6
    (7 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (8 ratings)
    Configurability
    -
    (0 ratings)
    2.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    1.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (3 ratings)
    Vendor post-sale
    -
    (0 ratings)
    6.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    1.0
    (1 ratings)
    User Testimonials
    ExperroKeap
    Likelihood to Recommend
    Experro
    Here's why I wholeheartedly recommend Experro to any Ecommerce/Retail business AI- Powered Search: Experro takes the guesswork out of online shopping. It corrects typos and suggests the most common and popular search words for my customers type. This ensured that my customer found what they want faster, eliminating frustration and streamlining the shopping journey. Continuous Learning for Unmatched Personalization: Experro is not static; it's constantly learning from customers' interactions. With each search, click, and purchase, Experro fine-tuned its recommendations to match my customers' preferences and intent. My shoppers now feel like I have tailored the entire shopping experience just for them. Segment-Based Results: Not all customers are the same, and Experro understands this. It can re-rank products or provide entirely different search results for the same query based on customer segments like geography or demographics. This means results are more personalized and optimized for higher conversions. In conclusion, Experro is a game-changer in the world of Ecommerce. It doesn't just provide a platform for shoppers; it provides an experience. With its real-time learning, segment-based results, and actionable insights, Experro helped me to stand out in the competitive online marketplace. If you want to offer your customers a shopping experience like no other, I strongly recommend giving Experro a try.
    Read full review
    Thryv
    Keap is very good at contact management and automation creation but weaker at email campaign creation. I was particularly interested in a function where when manually entering a new contact, you are then able to email that contact using a premade HTML template. It will currently not do this. There is a workaround, but it is unnecessarily ponderous.
    Incentivized
    Read full review
    Pros
    Experro
    • The ability of Experro CMS to update content quickly and independently is a significant advantage. Whether it's a feature launch or new promotional content, we’re ready to go live in no time!
    • The platform offers an intuitive and user-friendly editing experience, making it accessible to individuals of all skill levels.
    Read full review
    Thryv
    • Pricing: Keap Max Classic (formerly Infusionsoft) is affordable for nonprofits and small businesses and includes all the automation features we need!
    • Customer Support: Our onboarding and success coaches have been so helpful, taking into account some unique processes we have and finding solutions.
    • Updates: Keap is constantly providing more and better solutions!
    Incentivized
    Read full review
    Cons
    Experro
    • There are endless possibilities that you can configure with Experro, but it would be good to have hands-on tutorials tailored to specific use cases.
    Read full review
    Thryv
    • More articles and videos on how to use the various functions of Keap
    • Having representatives designated to certain regions or companies for a point of contact when help is needed
    • More options when building the emails. While the click and drop options can be a plus, they can also be negative because you are limited to image and text sizing and positions
    Read full review
    Likelihood to Renew
    Experro
    When it's all so good,what's the reason to not renew it? ;)
    Read full review
    Thryv
    We have invested a lot into Infusionsoft and are using it to automate our processes and marketing. Changing CRMs would have a HUGE cost for us and based on our evaluations, the grass isn't greener elsewhere. Infusiosoft fits most of our needs and is slowly getting better each year. Their support is great and we will continue to use them until something much better comes around or our company outgrows a small business CRM.
    Read full review
    Usability
    Experro
    The ease of use is top-notch! Honestly, the platform is intuitive. Whether it i uploading new content or managing the digital assets of a landing page - we got the hang of it pretty quickly.
    Read full review
    Thryv
    You do need to spend some time on-boarding and implementing the software in order to have full functionality. We were lucky - we had colleagues at the university with experience with Keap and then hired an intern familiar with the software to get us set up and ready to use it. We've had some functionality issues with it along the way and that has frustrated myself and the other uses in our department.
    Incentivized
    Read full review
    Reliability and Availability
    Experro
    No answers on this topic
    Thryv
    There have been few outages since we became a customer, and when they have technical issues they are typically resolved rapidly.
    Read full review
    Performance
    Experro
    No answers on this topic
    Thryv
    OMG, it's all in one and that compromises everything, fundamentally. If you want a race car, invest in a race car. If you want a dune buggy, get that. If you want a boat that floats, go for it.
    Read full review
    Support Rating
    Experro
    We had contacted the support team to solve our doubts about the theme integration. The team was quick. Apparently they are available 24x5, it is pretty much enough to cover all our needs in the real-time.
    Read full review
    Thryv
    Generally, very responsive support for even our more complicated issues. We do have some open issues that we need resolutions on and that I understand are complicated and will take longer to resolve but the open issues are significantly impacting to our business.
    Incentivized
    Read full review
    In-Person Training
    Experro
    No answers on this topic
    Thryv
    I have been to a number of in-person training sessions over the years with Keap and all of them have been FANTASTIC. They really put a lot of time and effort into these sessions. Staff and facilitators go out of their way to ensure that participants are getting what they need.
    Incentivized
    Read full review
    Online Training
    Experro
    No answers on this topic
    Thryv
    The results of training online are often based on how people learn. The training was great but with feature updates, you just have to get in there sometimes and do it! The training definitely lays a firm enough foundation for you to be successful even if its can't be updated with every feature update.
    Read full review
    Implementation Rating
    Experro
    No answers on this topic
    Thryv
    Don't let the fear of implementing a new software solution keep you from unleashing the power of automation that Infusionsoft provides. With the right implementation partner, the process can not only be smooth and painless, it can actually help you get a better understanding for how your current communication process can be improved upon.
    Read full review
    Alternatives Considered
    Experro
    In my opinion, setting up Experro is much easier compare to Bloomreach and we also didn't have to integrate with whole lot of tools to get the end results. Also, Experro is DXP with a combination of multiple tools like Headless CMS, Search, Merchandising, etc. giving us all the tools at a single place to play around without spending on integrations.
    Read full review
    Thryv
    Keap is fast. The learning curve is shorter and they have an academy for learning with videos quite extensive that explain a lot of different scenarios, specially when you need to customize scenarios of automations and segments. Is cheaper if you consider that this services CRM + Mailing don´t come often in one package and the realiability to send mails is quite good.
    Incentivized
    Read full review
    Scalability
    Experro
    No answers on this topic
    Thryv
    You get a lot of features included, but you don't need to use them all at once to start seeing an effect. When you are ready to use them, they are there. It also scales without costing too much money.
    Read full review
    Return on Investment
    Experro
    • Allowed our content managers to edit and publish content at 5x the speed
    • Added over 2000 new keywords to our portfolio
    Read full review
    Thryv
    • Automation has allowed us to be more engaged and invested in our customers by reminding us about birthdays and other important events in their lives so that we can celebrate with them.
    • We lacked the manpower to sell and distribute orders online before setting up the payments and automation features. We now collect $5k+ a week in lost sales through online ordering.
    • List cleaning functionality and engagment settings have allowed us to run a 40-50% email open rate that allows us to create an engaged community around local events and opportunities as well as sales and special offerings.
    Incentivized
    Read full review
    ScreenShots

    Experro Screenshots

    Screenshot of Experro's contextual, multimodal, and semantic search, which delivers faster, more relevant results.Screenshot of Experro's human-like, 24/7 conversational support that drives sales and reduces service costs.Screenshot of where Experro delivers hyper-personalized journeys by adapting content, products, and offers in real time.Screenshot of an example of the dynamic, AI-curated collections that adapt to trends, shopper intent, and business goals.Screenshot of rich attributes, descriptions, and tags to improve discovery and conversions.Screenshot of Experro's predictive insights, smart merchandising tools, and AI automation — built to boost performance and streamline execution.

    Keap Screenshots

    Screenshot of a Keap invoiceProduct screenshotScreenshot of the entire sales pipeline displayed in one view.