Likelihood to Recommend Best for image asset management; hands down the most robust and cost-conscious solution we have worked with. Best for customer support--from design and integration to life-cycle maintenance. Best of expansion of catalogues and assets--- easily add asset packs onto your SaaS agreement as you need--no worries here. Portfolio is continuing to improve its video asset management. However, if you are seeking solely a video management solution, Portfolio is maturing, but not "there" just yet.
Read full review Nuxeo works very well for us as a Digital Media Asset Management tool. I understand given its flexibility, it has also been used for managing insurance claims. It seems to be well suited for uses where some customization is required, yet there is a desire to leverage best practices, reusable code components.
Read full review Pros Organization. It allows us to keep our photos organized and in their appropriate folders so we can find them again. Search. Extensis Portfolio imports all the metadata from the photo and allows you to search for keywords or descriptions from its interface. Sharing. Its NetPublish function allows for easy sharing across campus for other communicators to use photos we've selected for them. Read full review The platform has Lots of option to protect assets, review and share with the required people. It provides a seamless transition from SharePoint which is extremely useful for our business as we have tons of data stored on SharePoint. It is a powerful tool, especially for searching - since the indexing is super fast unlike other platforms. Read full review Cons Permissions is a big deal. It is all or none access. Very easy to make an irreversible database mistake with just a few clicks. Read full review Public documentation - it has some + public forums, but we felt more is needed Back-end management - the web UI is fancy, but it sometimes translates to some tough to understand implementations Starting sequence of on-premise installations - Java gibberish in the logs; sifting is required to identify real issues from acceptable ones No built-in monitoring and performance alerting Read full review Usability Nuxeo provides a WebUI that they are always improving based on customer feedback. The interface is designed with flexibility in mind - this means that it must be customized to the business's use case before it can achieve its maximum usability. The Nuxeo Studio interface provides developers and administrators the building blocks to achieve much of this customization - they just need to put the building blocks together in ways that best meet the end users' needs. The API and SDKs allow for more advanced customization.
Read full review Performance This is something that we have struggled with a bit. We push the boundaries of Nuxeo in this area, both with the number of assets and the size of assets. We have a lot of large, long videos, and we are continually tuning performance in this area.
Read full review Support Rating We have someone in Extensis Portfolio's customer service who is the main contact whenever our group has questions or concerns. When we were looking into a campus-wide option for a digital asset management service, they were very forthcoming and easy to work with, and able to answer any questions that we had for them.
Read full review Nuxeo support is very willing to help whenever there is an issue. We have a weekly touchbase with someone from the Nuxeo team that we discuss any development issues with, and there is an open line of communication between our team and the Nuxeo team. They have been supporting us phenomenally, every step of the way.
Read full review In-Person Training I attended instructor-led trainings at a couple of points when I was first beginning to serve as project manager on Nuxeo projects. The first one that I attended was meant for business users and decision-makers. The second one was meant for system administrators. The first one provided a great introduction, through demos, of how Nuxeo could be adapted to very different business use cases. The second one, like many instructor-led trainings, was meant for users of a variety of skill levels, and so it could be a bit slow at times for students with a stronger technical background, but the instructor was able to include more advanced components as well.
Read full review Online Training Nuxeo University provides an ideal starting point for developers and system administrators who are new to the Nuxeo platform. So, in terms of online training for developers and administrators, the learning paths are definitely available. In terms of training for end users: keep in mind that Nuxeo is a foundation with building blocks - what you do with those building blocks is up to you and depends on your business's specific use cases. For this reason, end-user training is largely up to you because it will need to depend on how you've built and configured the system. That said, I've seen the companies that I've worked with configure the system based largely on end-user input, and so it has fit very closely with what those users wanted to do and how they wanted to do it. In cases where elements of the UI weren't fitting quite right with what users naturally wanted to do, based on their process flows, we've often found it easy enough to adapt the UI to the users, rather than using training to adapt the users to the UI.
Read full review Implementation Rating The technical support team of the Nuxeo was always on the go to help us. Being an IT technician, I haven't faced any such issue, but the problem was that it took much longer than anticipated. Otherwise, we didn't need to get other implementation partners to help us in its implementation.
Read full review Alternatives Considered We have been with Extensis for many years-- so the comparisons are outdated at this point. Companies like
WebDAM , Adobe's Lightroom, mediavalet, and others, just don't have the robust catalogue management Portfolio does. There is a solidness and assurance of functionality we experience when using Portfolio-- nothing clunky or web-cloud shaky
Read full review It is built on open-source technologies. A very small footprint is required to run it. It can be run in a cloud and utilize the power of cloud services, unlike other competitors.
Read full review Return on Investment Allows quick and easy image and asset searches. Has been an invaluable tool for our organization by freeing up database employees to tackle other tasks. Read full review Excellent management of curriculum content so we know where, when, and how it is used. Reuse of content is a big use case and Nuxeo manages content, so we can do it. Roles are very flexible and allow us to actively manage users, contractors, and administrators. Read full review ScreenShots