EZ Texting vs. Poppulo

For what we use EZ Texting for (Emergency contact system), it does what we need and is very easy to manage and keep up to date. The team always reaches out to see if there is anything more we need, which is kind as well. I can't speak to its features as a whole, however, as its use is very narrow in scope in our business.

Incentivized

If you want to create an elaborate, multi-leveled kiosk for your organization, Four Winds Interactive Content Manager Desktop can definitely do that for you. Just know going in that it's not the easiest to operate, and definitely devote time to training. Definitely have a couple of people go through this training, so it's not just one person in your organization that can operate Four Winds.

Incentivized

• Easy to use web interface.
• The ability to set up our main business phone to receive texts is fantastic.
• There are an abundance of features we haven't even explored yet but look forward to doing so!
• The mobile app is great alternative when a desktop or laptop isn't available.

Incentivized

• Great digital signage software and hardware
• Excellent personal business partner with fabulous account representatives
• Top notch execution team willing to go the extra mile

• Drafts don't save well, seemed like I kept having to redo the same text because a draft wouldn't save.
• I want to be able to click and update users quickly, but there were too many steps to add/remove people from lists.
• The app didn't work if I used google SSO - i couldn't ever get signed in.

Incentivized

• There is a big learning curve - the program is complex and not the easiest to learn
• Works great once you know what you're doing, but can be tricky to operate

Incentivized

We're excited about EZ Texting and what it does for us. We want to get more into automation with campaigns dealing directly with web sales so a more robust solution will likely leave EZ Texting as our event activation partner and only be used during select times of the year.

Incentivized

I think it is straightforward to use. UX is always challenging, and the platform does an excellent job of making it easy enough to use. However, it's not 100% intuitive and takes just a bit of figuring out, so I gave it an 8 / 10. It's easy enough as is, but of course, it could always be better.

Incentivized

We have never needed to use the system and it be unavailable. They seem to schedule their server maintenance perfectly (at least for us!).

Incentivized

It works pretty well but sometimes things don't work the way you would assume, IE marking messages as read is not as intuitive

Incentivized

EZ Texting "gets it"! When I have had something I needed customer service to help me with, they returned my emails and calls promptly. I have a smaller business and they came through as if I was a huge corporate entity. They really care about all sizes of customers!

Incentivized

Their support is always spot-on, although they can be a bit delayed following up depending on the type of issue you're having.

allow plenty of time for integration - time is definitely a factor. We had to wait about a week before the product was completely usable. Customer support was very helpful. though. Very much worth the wait, I think. Allow plenty of time for integration. Lots and lots of time needed.

Incentivized

EZ Texting seemed to have a much more polished system in place from the sales to the onboarding team. EZ Texting also is very easy to get in touch with if you have any issues or just want further explanation on any of the features. With other companies it was not easy to get in touch with them.

Incentivized

Simply put, FWi outperforms just about any other software solution by being more adaptable and more reliable, while being competitively priced for its class (top shelf). It's not as cheap as using "free" signage software that's in the cloud, or built into display screens (LG), but if you plan on doing more than running slides and you plan on doing it in multiple locations and screens, this is the platform to do it on - especially if your venues and needs vary across the network.

We haven't really utilized it for this purpose but it does seem like there are a lot of great options you can utilize.

Incentivized

• Generates at least 2 - 5 customer inquiries each time we send a text message to our list.
• Provides up 97% delivery rates at least 99% of the time.
• Support representatives typically get back to you in 24 - 48 hours.
• I have been using ez texting for over 5 years and it is tremendous.
• Has been used to sell services ranging from $100 to $600+ in price.

Incentivized

• The FWI display system has allowed us to create some very unique and one of a kind promotions that help us maintain a leading role in the Las Vegas locals market.
• The savings from not printing posters and other collateral have nearly paid for the display system in a very short time.
• The display system also allows us to promote many different things in a single location, unlike print.
• We can also advertise to different demographics based on location within a property such as gaming floor, floor perimeter, and non-gaming areas.