Easy to use convenient and does exactly what you need it to do.
September 09, 2025

Easy to use convenient and does exactly what you need it to do.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with EZ Texting

We use EZ Text for our emergency messaging system. EZ Text allows us to reach all of our employees via text quickly and simultaneously in case of an emergency. This is helpful for us so that employees don't have to check their email before coming into work and can receive the information directly on their phone. We use EZ Text only for emergencies, ex, office closures in case of bad weather, etc.

Pros

  • Easy to use and manage.
  • Cost effective.
  • Quick and reliable.

Cons

  • Being able to send a group message directly from the inbox.
  • Setting up text templates takes a minute to figure out.
  • Additional integrations for contact upload.
  • increased communication.
  • increased convenience.
  • Faster response time.
EZ Text was very easy to set up and very intuitive. It does not take long at all to add your contact lists or to set up templates. It takes a second to get used to when it comes to sending mass group texts, but all in all, it does what we need to do and was easy to implement. We were able to do it ourselves.
We do not use AI Compose at all in our business. We send very small and infrequent messages, so it doesn't really provide additional value. However, for those using EZ Text for a marketing campaign, I can really see how it would be relevant and provide significant value.
We have never considered or looked into any other system. We were very much just trying to fix a gap in our internal system as quickly and easily as possible. EZ Text was one of the first options that came up. We did a free trial, and it seemed easy (EZ) enough to use and fair in price, so we moved forward.

Do you think EZ Texting delivers good value for the price?

Yes

Are you happy with EZ Texting's feature set?

Yes

Did EZ Texting live up to sales and marketing promises?

Yes

Did implementation of EZ Texting go as expected?

Yes

Would you buy EZ Texting again?

Yes

BambooHR®, WP EasyPay
For what we use EZ Texting for (Emergency contact system), it does what we need and is very easy to manage and keep up to date. The team always reaches out to see if there is anything more we need, which is kind as well. I can't speak to its features as a whole, however, as its use is very narrow in scope in our business.

Comments

  • Kelly Key | TrustRadius Reviewer
    Kelly Key
    (Vendor Representative) commented 3 months ago
    Thank you for sharing your review Were so glad to hear EZ Texting has been a reliable tool for keeping your employees informed during emergencies. Quick and direct communication in situations like weather closures is exactly what we want to make simple and effective. Its wonderful to know the platform has been easy to implement and cost-effective for your team. We also appreciate your feedback on integrations. Through Zapier you can connect EZ Texting with BambooHR which can help keep employee contact lists synced or even automate messaging. If there are other apps youd find useful please use the feedback link in the app to share your suggestions. Feedback from users like you guides our updates and were always exploring additional integrations that provide the most value. Thank you again for your feedback

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