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Based on 34 reviews and ratings
Likelihood to Recommend
Figma is a fantastic collaborative digital design tool. It allows you to create prototypes and design documentation to the same level as Sketch or other tools and has a real-time collaboration feature built on top of it. It came out with that feature in mind so it's built around that idea as opposed to finding a way to put it in later. This is a real advantage as inviting people to see your work is incredibly easy and they can then use your work to communicate what's happening rather than spending many hours in meetings showing everyone from the file you have on a hard drive that no one else can open.
- No installation needed! Functioning fully within a web browser, Figma can save on computer storage. And as an editor/designer, all the free space I can have is very much valued.
- Figma allows for real-time collaboration. This is the best part of this product, as it removes some of the issues of designing "in a vacuum" when your designers are often working remotely.
- Figma allows for ease of sharing and facilitating design feedback loops. Instead of having to use a plugin to a tool like InVision, we can quickly receive feedback within Figma and know that our comments are safely stored in the same place as the original designs.
Professional in Research & DevelopmentEducation Management Company, 51-200 employees
- Default settings can often make it quite difficult to find specific assets when part of a complete UIUX build.
- Out of the box training is probably necessary but is not readily available or always intuitive.
- View options could be improved to make it easier to the casual user to understand what they are looking at within the design.
- Timestamp would be a nice-to-have feature to track iterations.
Based on 2 answers
Our designers and developers love this tool because it eliminates the need to package designs into a separate folder. We used to upload all PSDs or In Design files in a dropbox folder, and this tool changes that. However, as a project manager, I find it a little clunky. Most of the time, all I want to do is view a specific design, but Figma defaults to be zoomed out and then you have to zoom in and scroll to the specific design in order to see it
Project Manager in MarketingDesign Company, 11-50 employees
Based on 16 answers
Figma has a support team that can be reached at any time for urgent requests. We have never really needed it as most issues have well-documented solutions either on their forums or on Youtube. However although their SLA could definitely be better for starter plans (which currently has a wait time of 3 to 5 business days for support), it isn't much different from other companies in the space
Program Manager in Product ManagementHuman Resources Company, 11-50 employees
Figma offers better pricing and is much simpler to use. The easy web or desktop app is effective and enough, no need for complicated solutions that Adobe provides. It can do pretty much everything we need it to do, however, Adobe will still dominate the space of design with its functions.
Analyst in OtherComputer Networking Company, 11-50 employees
Return on Investment
- The most significant ROI has been time. It has saved our design team a lot of time that they used to spend packaging up designs and delivering them.
- Figma can sometimes be a little confusing for our clients who have access. There is more time spent onboarding new users than with other apps we've used.
- The comment function allows us to house any notes for the developer on the designs themselves instead of having to send separate documentation.
Premium Consulting/Integration Services—
Entry-level set up fee?