Filecamp vs. Image Relay

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Filecamp
Score 8.2 out of 10
Mid-Size Companies (51-1,000 employees)
Filecamp is a cloud-based Digital Asset Management (DAM) solution with unlimited users. According to the vendor, with Filecamp users can showcase and share files with clients or with other parts of the organization. Customers can have their own custom branding and password protection if required. Using different download presets, anyone can be allowed to quickly download the right resolution of images. Filecamp is designed to make it easy to organize and search thousands of rich media…
$29
per month
Image Relay
Score 9.5 out of 10
N/A
Image Relay Marketing Delivery keeps digital assets and product information in one place with the goal of supporting fast, seamless creation and delivery.N/A
Pricing
FilecampImage Relay
Editions & Modules
Basic
$29
per month
Advanced
$59
per month
Professional
$89
per month
No answers on this topic
Offerings
Pricing Offerings
FilecampImage Relay
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsThere are 3 plans to available to meet various needs and budget. All plans come with unlimited users and free bandwidth. Plans can be upgraded, downgraded, or storage can be added to an account at any time. There are no startup costs.
More Pricing Information
Community Pulse
FilecampImage Relay
Top Pros
Top Cons
Best Alternatives
FilecampImage Relay
Small Businesses
Adobe Bridge
Adobe Bridge
Score 8.8 out of 10
Adobe Bridge
Adobe Bridge
Score 8.8 out of 10
Medium-sized Companies
MediaValet
MediaValet
Score 9.8 out of 10
MediaValet
MediaValet
Score 9.8 out of 10
Enterprises
MediaValet
MediaValet
Score 9.8 out of 10
MediaValet
MediaValet
Score 9.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FilecampImage Relay
Likelihood to Recommend
8.2
(2 ratings)
9.5
(28 ratings)
Likelihood to Renew
-
(0 ratings)
8.6
(2 ratings)
Usability
-
(0 ratings)
9.0
(28 ratings)
Support Rating
9.1
(2 ratings)
7.9
(28 ratings)
Implementation Rating
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
FilecampImage Relay
Likelihood to Recommend
Filecamp
Filecamp lets you share assets with your team or external stakeholders. I was the admin (in my previous position) for a Filecamp install for +300 users. The assets can be available to all or you can share them with granular permissions. You can store images, videos, documents and other types of files. There's nothing I actually dislike... perhaps I'd like better reporting tools. But it's no biggie.
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Image Relay
Image Relay is intelligently designed for any marketer, especially if your products require a library of images and video and especially if you feel like your team could use some quality onboarding to make sure everything is set up right and to make sure your team is equipped to use the software effectively. Specifically speaking, since we have so many products and we're building a bigger direct relationship with customers, it was important that we have an easy way to store and access assets that can represent those products and resonate with potential customers. Image Relay also made it really easy to group assets for sharing with influencers and other marketing partners. Dropbox and Google Drive may have their place and their functionalities that set them apart, so it's important to not look at Image Relay like one of those older document services storage spaces — though those companies could learn a lot from how Image Relay helps marketers enrich their assets and store them smartly.
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Pros
Filecamp
  • Very fast and helpful tech support.
  • Easy-to-use interface.
  • Advanced features.
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Image Relay
  • Enables us to organize a large number of files in an easy-to-use format
  • Keeps our files safe. Much of the work we do is private until our partners approve of our marketing going public so file security is critical to our operation.
  • Image Relay makes it easy for our team to track and access a wide range of files - especially photos and contracts.
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Cons
Filecamp
  • We are missing an InDesign plugin.
  • Would be nice if you could give access to a folder but not to a subfolder or even a specific file within it. No other platform does this properly so this would really set Filecamp apart in my opinion.
  • Custom thumbnails too complicated to create.
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Image Relay
  • The AI tagging terms are too generic to really be helpful to us.
  • When we did our initial upload the system couldn't pull in old dates, so everything has a date of the day it was uploaded. It will be a while before searching by "most recent" works properly.
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Likelihood to Renew
Filecamp
No answers on this topic
Image Relay
I believe once all of our staff see how efficient Image Relay is in managing our digital assets, there will be no question that the cost vs. value will mandate continued use moving forward. It literally will pay for itself in saved staff time, I believe.
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Usability
Filecamp
No answers on this topic
Image Relay
Image Relay is very straightforward. The experience and interface mimic things were all used to using so it makes it very easy to learn and use. They didn't try to reinvent the wheel by making a fancy tool, they just made something that works and does exactly what you need it to do. They also have an awesome team that is quick to help and answer any questions along the way.
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Support Rating
Filecamp
Extremely fast and helpful support. Our problems get solved in a matter of minutes
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Image Relay
Amazing. We are having a quick call once a week to be sure we are right on track. They answer all our questions right away and if they are missing something they will just find the answer and get back to us as fast as possible. There is no need to look elsewhere!
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Implementation Rating
Filecamp
No answers on this topic
Image Relay
The Image Relay team was very helpful in guiding us through the process. Excellent customer service and guidance.
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Alternatives Considered
Filecamp
Unlimited users and ease of use! I like that Filecamp is our one-stop-shop for all our digital assets. It's so easy that we never have to explain our users or clients how it works. We're OS X users and everything seems really familiar which helps. Everyone who has interacted with it (team members, clients, and external press contacts) have been very happy with their experience.
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Image Relay
We were using our in-house storage NAS system and Backup on DVD and hard drive. The issue is that we lost a lot of data by it either crashing or becoming unreadable. And it's very difficult to organize and share data. To share data we were using WeTransfer, but the issue is that the link expired in 7 days.
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Return on Investment
Filecamp
  • Filecamp helped us manage our assets easily and cost-effectively.
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Image Relay
  • Image Relay has only offered positive impacts for me. The search function is great when used properly — our photographers can input tons of metadata that is later used to find certain teams or players within the website.
  • I don't mind having duplicates in the system as long as they are in places they need to be, but Image Relay does tell you when you've uploaded something multiple times which could be helpful to others.
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ScreenShots

Filecamp Screenshots

Screenshot of Filecamp features and interactivityScreenshot of Search and TagsScreenshot of Custom brandingScreenshot of Online proofing