Image Relay

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Image Relay
Score 9.5 out of 10
N/A
Image Relay Marketing Delivery keeps digital assets and product information in one place with the goal of supporting fast, seamless creation and delivery.N/A
Pricing
Image Relay
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Image Relay
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details—
More Pricing Information
Community Pulse
Image Relay
Considered Both Products
Image Relay
Chose Image Relay
The decision really seemed to come down to the interface, the value, and the approach to innovating how the assets were stored and accessed. It was important to us that our DAM has plenty of features and options while also not being over-designed or overcomplicated. It needed …
Chose Image Relay
The discovery process was by far the best with Image Relay. We did not have to waste time on several sales calls before they gave us a real demo and answered our specific questions. We got EVERYTHING we needed to know in the first meeting and that ultimately did help us make …
Chose Image Relay
Image Relay convinced us with an excellent pitch, a competitive price, and great support.
Chose Image Relay
I find Image Relay to be superior to all three platforms mentioned above. IR is faster, has a cleaner interface, has outstanding support, and is highly customizable. Image Relay just makes sense for us on every level. While there are other options, some free, nothing stacks up …
Chose Image Relay
I got a presentation from each and I felt the connection with Image Relay was better for me. Every need we had were covered by the Image Relay system. The presentation was really professional and we could feel that they knew what they were doing. Of course, the price was also a …
Chose Image Relay
We were using our in-house storage NAS system and Backup on DVD and hard drive. The issue is that we lost a lot of data by it either crashing or becoming unreadable. And it's very difficult to organize and share data. To share data we were using WeTransfer, but the issue is …
Chose Image Relay
Google Drive does not have the same capacity and functions that Image Relay has, so it is really no competition at all. I really enjoy all the functions that Image Relay has that other companies may not have considered.
Chose Image Relay
We compared Image Relay to a couple of other digital asset management systems and chose Image Relay based on a strong recommendation from the company that digitized thousands of our archived photos and documents. They noted that many of the features are similar product to …
Chose Image Relay
Image Relay's share function works similarly to these other products, which worked well enough for us. But Image Relay's share function makes the process of searching for, selecting, and sharing photos fast and seamless. There's also less need to clean out old files and photos. …
Chose Image Relay
Drive is good but the way to find and organize folders is less user-friendly. SharePoint is not user-friendly at all. We Transfer is easy to share and download once but not as a permanent online library. I really think Image Relay is the best option to create a common space …
Chose Image Relay
We have always used Dropbox or Google Drive and while they have served their purpose, they don't operate on the same level as Image Relay. The easy-to-use organization along with the ability to create your own APIs and do mass moves and uploads and distinct meta-tagging is key …
Chose Image Relay
We used Kwikee (which is now Syndigo I believe) for many years. Clunky interface and it was very slow to get new assets up. Image Relay was a very refreshing change!
Chose Image Relay
I have used several digital asset management systems in relation to archives work, and I think Image Relay is the most user-friendly and clean looking.
Chose Image Relay
I created a rubric to compare IR with Intelligence Bank and PhotoShelter. Some of the comparisons were close, but ultimately the intuitive user interface, price, and back-end programming (as analyzed by our web guy) helped us select Image Relay.
Chose Image Relay
Image Relay is much more user friendly. It is also much easier to upload files to Image Relay.
Chose Image Relay
Image Relay is much more user-friendly and easy to access. I struggled with Adobe Creative Cloud and Microsoft Teams because it is so much simpler in layout and structure. You do not need to hunt around forever to find what you're looking for. It is also more cost-effective …
Chose Image Relay
Canto Cumulus was the best competition. It did a few of the things mentioned earlier a little better. We had chosen Image Relay before finding Canto, and have not felt compelled strongly enough to switch. If we were starting over, we might start with Canto.
Top Pros
Top Cons
Best Alternatives
Image Relay
Small Businesses
Adobe Bridge
Adobe Bridge
Score 8.8 out of 10
Medium-sized Companies
MediaValet
MediaValet
Score 9.9 out of 10
Enterprises
MediaValet
MediaValet
Score 9.9 out of 10
All AlternativesView all alternatives
User Ratings
Image Relay
Likelihood to Recommend
9.5
(28 ratings)
Likelihood to Renew
8.6
(2 ratings)
Usability
9.0
(28 ratings)
Support Rating
7.9
(28 ratings)
Implementation Rating
9.1
(1 ratings)
User Testimonials
Image Relay
Likelihood to Recommend
Image Relay
Image Relay is intelligently designed for any marketer, especially if your products require a library of images and video and especially if you feel like your team could use some quality onboarding to make sure everything is set up right and to make sure your team is equipped to use the software effectively. Specifically speaking, since we have so many products and we're building a bigger direct relationship with customers, it was important that we have an easy way to store and access assets that can represent those products and resonate with potential customers. Image Relay also made it really easy to group assets for sharing with influencers and other marketing partners. Dropbox and Google Drive may have their place and their functionalities that set them apart, so it's important to not look at Image Relay like one of those older document services storage spaces — though those companies could learn a lot from how Image Relay helps marketers enrich their assets and store them smartly.
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Pros
Image Relay
  • Enables us to organize a large number of files in an easy-to-use format
  • Keeps our files safe. Much of the work we do is private until our partners approve of our marketing going public so file security is critical to our operation.
  • Image Relay makes it easy for our team to track and access a wide range of files - especially photos and contracts.
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Cons
Image Relay
  • The AI tagging terms are too generic to really be helpful to us.
  • When we did our initial upload the system couldn't pull in old dates, so everything has a date of the day it was uploaded. It will be a while before searching by "most recent" works properly.
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Likelihood to Renew
Image Relay
I believe once all of our staff see how efficient Image Relay is in managing our digital assets, there will be no question that the cost vs. value will mandate continued use moving forward. It literally will pay for itself in saved staff time, I believe.
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Usability
Image Relay
Image Relay is very straightforward. The experience and interface mimic things were all used to using so it makes it very easy to learn and use. They didn't try to reinvent the wheel by making a fancy tool, they just made something that works and does exactly what you need it to do. They also have an awesome team that is quick to help and answer any questions along the way.
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Support Rating
Image Relay
Amazing. We are having a quick call once a week to be sure we are right on track. They answer all our questions right away and if they are missing something they will just find the answer and get back to us as fast as possible. There is no need to look elsewhere!
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Implementation Rating
Image Relay
The Image Relay team was very helpful in guiding us through the process. Excellent customer service and guidance.
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Alternatives Considered
Image Relay
We were using our in-house storage NAS system and Backup on DVD and hard drive. The issue is that we lost a lot of data by it either crashing or becoming unreadable. And it's very difficult to organize and share data. To share data we were using WeTransfer, but the issue is that the link expired in 7 days.
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Return on Investment
Image Relay
  • Image Relay has only offered positive impacts for me. The search function is great when used properly — our photographers can input tons of metadata that is later used to find certain teams or players within the website.
  • I don't mind having duplicates in the system as long as they are in places they need to be, but Image Relay does tell you when you've uploaded something multiple times which could be helpful to others.
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