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FileHold Document Management vs. Tungsten PaperPort

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FileHold Document Management

    Score7.7 out of 10
    Mid-Size Companies (51-1,000 employees)
    FileHold is a document and records management software. FileHold is integrated with both Microsoft Office and Microsoft Teams and provides secure single log in to both FileHold and Office 365. FileHold can be deployed on a customers own servers or private cloud or hosted by FileHold on the Azure Cloud Standard features include; document scanning, version control, search, tagging, full user audit trail, archiving and scheduled disposition. Out of the box, users can search the FileHold…

    $30

    per month per seat

    Tungsten PaperPort

    Score9.2 out of 10
    N/ATungsten PaperPort (formerly from Kofax and Nuance) is a document management software offering. It includes features such as desktop document management solution and allows you to manage and organize your documents in one solution.

    $99

    one-time fee per license

    Pricing
    FileHold Document ManagementTungsten PaperPort
    Editions & Modules
    FileHold Enterprise
    $10.00
    Per user / month
    FileHold installed on cusomers own Cloud or in house server
    $15.00
    per month per seat
    FileHold Express for 5 users
    $15.00
    per user / month
    FileHold Cloud, Fully hosted on Microsoft Azure
    $30.00
    per month per seat
    PaperPort Standard
    $99
    one-time fee per license
    PaperPort Professional
    $199
    one-time fee per license
    Offerings
    Pricing Offerings
    FileHold Document ManagementTungsten PaperPort
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsIn all cases the price per user will decrease as more users are added to the system. FileHold has many optional and custom features that can be chosen and will change the price. For outright purchase of a license there is an optional 20% per year support and upgrade fee.Perpetual license products, there are no subscription or maintenance fees. Buy once, own forever.
    More Pricing Information
    Community Pulse
    FileHold Document ManagementTungsten PaperPort
    Considered Both Products
    FileHold Systems Inc
    No answer on this topic
    Tungsten Automation formerly Kofax
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    78%
    Would buy again
    7 Answers
    Delivers good value for the price
    No answers on this topic
    71%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    No answers on this topic
    78%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    75%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    No answers on this topic
    75%
    Implementation went as expected
    6 Answers
    Best Alternatives
    FileHold Document ManagementTungsten PaperPort
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    M‑Files
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    Score8.9 out of 10
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    Esker
    Score7.4 out of 10
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    Score7.4 out of 10
    Enterprises
    Tungsten Capture
    Score9.5 out of 10
    Tungsten Capture
    Score9.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FileHold Document ManagementTungsten PaperPort
    Likelihood to Recommend
    7.0
    (3 ratings)
    8.0
    (10 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (1 ratings)
    Usability
    6.0
    (1 ratings)
    10.0
    (1 ratings)
    Performance
    7.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    6.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    FileHold Document ManagementTungsten PaperPort
    Likelihood to Recommend
    FileHold Systems Inc
    Scenarios that FileHold Document Management documents are well suited are to store documents, manage them and share them with other employees through the cloud. FileHold Document Management does a good job at all of these in addition to the fast loading time and ample storage space. However, other software such as good drive still remain better due to its ease of use and accessibility.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    Kofax PaperPort is great for any office that has paper documents - seriously! We have set up multiple businesses to use Kofax PaperPort to cut down their storage of paper receipts, invoices, documents, etc by nearly 90%! Their office is much better organized and they have the ability to edit PDF Documents for a lot cheaper than buying Adobe Acrobat.
    Incentivized
    Read full review
    Pros
    FileHold Systems Inc
    • FileHold scales well and can serve small companies up to enterprises with thousands of users.
    • Powerful workflow and approval processes.
    • MS Office Integration, version control, a powerful search engine, and cloud availability.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    • With Kofax PaperPort, documents can be merged, pages can be extracted from multiple documents and combined to make a new PDF document. It is an important feature as one needs to do it very often and more ubiquitous pdf readers like Adobe Acrobat Reader DC lacks functionalities like these.
    • Kofax PaperPort scans the documents and using it's OCR, converts these scans to searchable PDF documents so that these documents can be searched based on the text content in them.
    • Functionality to convert other formats to PDF and PDF to other formats. This is important as many times , we need to upload certain documents only in a specific format and conversion is required to and from PDF format.
    Incentivized
    Read full review
    Cons
    FileHold Systems Inc
    • Whenever there was an update done to the program, we would run into multiple issues.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    • It should have a back button, so if you go from one folder to the next, it would be simple to get back to the first folder.
    • When you combine two PDFs, it should retain the title of the one that's on top.
    • The send to bar should be easier to change.
    Incentivized
    Read full review
    Likelihood to Renew
    FileHold Systems Inc
    No answers on this topic
    Tungsten Automation formerly Kofax
    PaperPort has a few quirks, but it is the only program of its kind that actually does what it claims to do. The power of it is so much more than they claim especially when it comes to trying to achieve a truly paperless office. With PDF editing built-in, it also saves considerable investment in other PDF editing programs.
    Incentivized
    Read full review
    Usability
    FileHold Systems Inc
    FileHold is the ideal solution if you are looking for an electronic library with workflow functionality. The ease of use and integration with other tools we already use was also a huge incentive. It also allows us to import and export data. The search features and the ability to accept electronic signatures further made our lives easier.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    For us, it's only focusing processes that we're already doing... creating folders, placing scanned files into those folders, then searching for and opening up those files later, as needed. It just helps us view everything in one place - very convenient. Further, being able to drag non-native files to their corresponding source app for editing (Word, Excel, etc) is pretty nice.
    Incentivized
    Read full review
    Performance
    FileHold Systems Inc
    FileHold was easy to implement as well as to configure to meet our organization's business requirements. We all found the search capabilities to be wonderful, reducing the time it takes to find a particular document. FileHold is easy even for the most novice of users to become productive in a very short amount of time.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    No answers on this topic
    Alternatives Considered
    FileHold Systems Inc
    I selected file storage document because it has better security feature and some employees are used to the software already. Also, I wanted to try out new software to see if there are better software out there than what I'm currently using. Google Drive doesn't offer too much security in term of their file storage feature.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    I was ecstatic to see someone moving PaperPort away from Nuance (Those in my circle of friends refer to them as Nuisance). The lack of customer involvement by Nuance made finding answers to things that sometimes irritate a user to being downright frustrating. Maybe the purchase of Nuance by Microsoft will allow the company to focus more on the customer.
    Read full review
    Return on Investment
    FileHold Systems Inc
    • Faster approval process
    • Better relationships with our plant [locations]
    • Improved employee efficiency by making the approval process faster
    • Improved employee efficiency by allowing employees to find documents faster through the search function
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    • Simple focus on organization of files
    • Efficient later, when searching for files
    • Convenient throughout the office, as we're all accessing a shared data store
    Incentivized
    Read full review
    ScreenShots

    FileHold Document Management Screenshots

    Screenshot of Adding documents from Microsoft officeScreenshot of The Library treeScreenshot of FileHold architecture