FinancialForce HCM (Discontinued) vs. Frontline HCM

FinancialForce HCM gives HR admins the full Hire to Retire experience while also meeting the needs of the worker/end user. Additionally, the application is well suited for talent management, shift scheduling, electronic benefits transmissions and connecting to payroll providers. Integration of HCM with other FinancialForce offerings, such as PSA and Accounting, completes the connection of front to back office.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Frontline is well suited for an organization such as a school district where teachers sometimes need to put in for a substitute at the last minute or especially early in the morning. The system also helps with substitutes in picking up the jobs when a teacher puts in an absence.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• It's customizable for every department.
• The "back-end" is easy to use. You do not always need to contact support to tweak items.
• Once a process flow is created, it is VERY user-friendly.
• We can integrate other platforms such as Formstack into FF.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Easily submission process. Select the day you need to schedule on the listed calendar, mark the type of request, and submit.
• Works on different digital devices including phones, tablets, and computers.
• Easily track your balances by looking at your account history.
• Delete requests you have already submitted.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Dashboards need updating
• Difficult to customise reports
• Salesforce is not always as quick to respond with service issues as they could be

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Teachers cannot cancel their own absence. We have to ask the office staff to do so. This is irritating when an absence must be canceled (Due to a canceled professional development, for example).
• Sometimes absences go unfilled. It would be great if AESOP could have a roster of qualified substitutes to cover absences.
• You cannot assign your absence to a particular substitute if you know he or she is available and a good fit for your absence.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Long time customer with Frontline Absence Management. Product support has been excellent, integrations easy to work with, & suite of products mesh together well.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

While we have had minor issues logging in as our organization has its own login page, the site and its application are very easy to use. So long as members of a group log in through the appropriate page, navigating and using this site is quite easy. With the transition from Aesop to Frontline, the page also seems to have worked through any glitches found with the previous page and its app.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

There have been several times the system was unavailable. When there has been an issue, Frontline HAS NOT notified us....which has been disappointing.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

No issues reported by end users of slow or not loading pages.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Internal support is provided by EDU Staff based out of Grand Rapids. Whenever I have had an issue they are very responsive to my needs. For instance, there may be conflicts in the amount of money that was listed for the contract. There may be questions about the length of an assignment such as 1/2 day, full day, or early dismissal. The school will sometimes enter the wrong information. Very good IT support, but sometimes you are on hold for 5 to 10 minutes because they do not have enough workers in their Call Center

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Our Implementer/Trainer was a product line expert. He (Connor) walked us through every step with confidence and explained everything in detail. Frontline provided written documentation, cut-n-paste emails to staff, and a test environment for us to play in. We were able to test unique scenarios without actually sending emails, notifications, alerts to staff. This was very useful.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Our Frontline implementer was an expert in the field & knew the product in & out. We had very little issues going live.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

From a pricing perspective, FinancialForce HCM is very competitive in both licensing and implementation costs. Ultimately having an application that was native to Salesforce drove our final decision. While we were hoping to find an application that included the ability to process payroll internally we settled on the process of linking to a 3rd party vendor. The other options were either too pricey or lacked some of the key functionality we required.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Frontline seems to be the industry standard for this software in the education industry. I am not familiar with any competitors or what was evaluated prior to implementing Frontline. For it to be the industry standard, I would assume that its cost is fair in relation to competitors and that the onboarding process is simple.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Our district has approximately 300 substitutes & 1,800 employees. Size has never been an issue with Absence Management. There are other districts much larger using Absence Management with no problems

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• It improved self service capabilities - saving significant HR time.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• It's given staff direct access to inputting their absences and secure coverage quicker, whereas before they had to make a call to a person. That person had to secure coverage for the entire district at different levels. Sometimes that person was absent or unable to provide coverage.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info