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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Firebase

    Score8.2 out of 10
    N/AGoogle offers the Firebase suite of application development tools, available free or at cost for higher degree of usages, priced flexibly accorded to features needed. The suite includes A/B testing and Crashlytics, Cloud Messaging (FCM) and in-app messaging, cloud storage and NoSQL storage (Cloud Firestore and Firestore Realtime Database), and other features supporting developers with flexible mobile application development.

    $0.01

    Per Verification

    Lucky Orange

    Score8.2 out of 10
    N/ALucky Orange is a conversion optimization tool with features including heatmaps, session recording, conversion funnels, form analytics, and chat.

    $0

    (tracks up to 100 monthly sessions)

    Pricing
    FirebaseLucky Orange
    Editions & Modules
    Phone Authentication
    $0.01
    Per Verification
    Stored Data
    $0.18
    Per GiB
    Free
    $0
    Track up to 100 monthly sessions
    Build
    $39
    per month Track up to 5,000 monthly sessions
    Grow
    $89
    per month Track up to 15,000 monthly sessions
    Expand
    $229
    per month Starts with 50,000 monthly sessions
    Scale
    $899
    per month Starts with 300,000 monthly sessions
    Offerings
    Pricing Offerings
    FirebaseLucky Orange
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—20% discount for annual billing.
    More Pricing Information
    Community Pulse
    FirebaseLucky Orange
    Considered Both Products
    Google
    No answer on this topic
    Lucky Orange
    No answer on this topic
    Key User Insights
    Would buy again
    83%
    Would buy again
    19 Answers
    No answers on this topic
    Delivers good value for the price
    95%
    Delivers good value for the price
    19 Answers
    No answers on this topic
    Happy with the feature set
    91%
    Happy with the feature set
    21 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    15 Answers
    No answers on this topic
    Implementation went as expected
    90%
    Implementation went as expected
    19 Answers
    No answers on this topic
    Best Alternatives
    FirebaseLucky Orange
    Small Businesses
    IBM Cloud Foundry
    Score8.5 out of 10
    Thrive Leads
    Score9.4 out of 10
    Medium-sized Companies
    IBM Cloud Private
    Score9.6 out of 10
    No answers on this topic
    Enterprises
    AWS Elastic Beanstalk
    Score8.6 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FirebaseLucky Orange
    Likelihood to Recommend
    7.5
    (31 ratings)
    8.0
    (5 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    5.0
    (1 ratings)
    Usability
    7.2
    (6 ratings)
    -
    (0 ratings)
    Support Rating
    7.3
    (6 ratings)
    9.0
    (1 ratings)
    User Testimonials
    FirebaseLucky Orange
    Likelihood to Recommend
    Google
    Firebase should be your first choice if your platform is mobile first. Firebase's mobile platform support for client-side applications is second to none, and I cannot think of a comparable cross-platform toolkit. Firebase also integrates well with your server-side solution, meaning that you can plug Firebase into your existing app architecture with minimal effort.
    Firebase lags behind on the desktop, however. Although macOS support is rapidly catching up, full Windows support is a glaring omission for most Firebase features. This means that if your platform targets Windows, you will need to implement the client functionality manually using Firebase's web APIs and wrappers, or look for another solution.
    Incentivized
    Read full review
    Lucky Orange
    Due to its price structure lick your ages best for smaller businesses it’s actually rather affordable. It also works best on WordPress Squarespace or Shopify websites. I would recommend that someone be in charge of managing the interface and be responsible for watching user behavior videos or you will lose out on Valuable insights. This product doesn’t want itself all that well two single page apps or websites with lots of website visitors one thing I wish that they would’ve let us do is only capture videos if a user did a specific action. Another issue is that the videos only were saved for 30 days.
    Incentivized
    Read full review
    Pros
    Google
    • Analytics wise, retention is extremely important to our app, therefore we take advantage of the cohort analysis to see the impact of our middle funnel (retargeting, push, email) efforts affect the percent of users that come back into the app. Firebase allows us to easily segment these this data and look at a running average based on certain dates.
    • When it comes to any mobile app, a deep linking strategy is essential to any apps success. With Firebase's Dynamic Links, we are able to share dynamic links (recognize user device) that are able to redirect to in-app content. These deep links allow users to share other deep-linked content with friends, that also have link preview assets.
    • Firebase allows users to effectively track events, funnels, and MAUs. With this simple event tracking feature, users can put organize these events into funnels of their main user flows (e.g., checkout flows, onboarding flows, etc.), and subsequently be able to understand where the drop-off is in the funnel and then prioritize areas of the funnel to fix. Also, MAU is important to be able to tell if you are bringing in new users and what's the active volume for each platform (Android, iOS).
    Incentivized
    Read full review
    Lucky Orange
    • Great visual interface. Helps us to zero in on what we need to do our job.
    • Easy set up for adding pages to heatmaps and recordings. Comprehensive interface for viewing results.
    • Reasonable pricing. Our clients enjoy the low entry price to be able to see just how valuable the product is.
    Incentivized
    Read full review
    Cons
    Google
    • Attribution and specifically multi-touch attribution could be more robust such as Branch or Appsflyer but understand this isn't Firebases bread and butter.
    • More parameters. Firebase allows you to track tons of events (believe it's up to 50 or so) but the parameters of the events it only allows you to track 5 which is so messily and unbelievable. So you're able to get good high-level data but if you want to get granular with the events and actions are taken on your app to get real data insight you either have to go with a paid data analytics platform or bring on someone that's an expert in SQL to go through Big Query.
    • City-specific data instead of just country-specific data would have been a huge plus as well.
    Incentivized
    Read full review
    Lucky Orange
    • Aggregated data for a particular page type or directory is clunky and requires multiple steps.
    • Heatmap access requires direct input of targeted pages - having quick links would be easier.
    • Lucky Orange's code snippet can result in a site's security settings blocking the real-time heatmaps, requiring you to disable your security settings, remove site code, or manually debug your site code to view your heatmap overlays.
    Incentivized
    Read full review
    Likelihood to Renew
    Google
    No answers on this topic
    Lucky Orange
    The pricing options for large business are very lacking. The value of Lucky Orange doesn't really increase after your first 50,000 page visits but the service is on a sliding scale so the more traffic you have the more they charge. In addition, we got lots of useful information out of lucky orange in the beginning but after a while we knew what things needed to be fixed and are waiting on our developers to create the AB tests.
    Incentivized
    Read full review
    Usability
    Google
    I don't use the Firebase UI much, but rather connect it to GA4. GA4 has a great event model but the GA4 UI and analysis capabilities are limited. It's harder to measure product usage type of engagement but if you have the time and resources to leverage the GA4 to BiqQuery export you'll have all the raw event data you'll need for deep analysis, segmentation, and audience activation.
    Incentivized
    Read full review
    Lucky Orange
    No answers on this topic
    Support Rating
    Google
    Our analytics folks handled the majority of the communication when it came to customer service, but as far as I was aware, the support we got was pretty good. When we had an issue, we were able to reach out and get support in a timely fashion. Firebase was easy to reach and reasonably available to assist when needed.
    Incentivized
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    Lucky Orange
    Good, timely responses from knowledgeable support team members.
    Incentivized
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    Alternatives Considered
    Google
    Before using Firebase, we exclusively used self hosted database services. Using Firebase has allowed us to reduce reliance on single points of failure and systems that are difficult to scale. Additionally, Firebase is much easier to set up and use than any sort of self hosted database. This simplicity has allowed us to try features that we might not have based on the amount of work they required in the past.
    Incentivized
    Read full review
    Lucky Orange
    Pricing is another great feature from Lucky Orange. Even though they have increased it over time, they remain highly competitive and are still one of the only companies, if not the only one, that offers the combination of features that they have available on their site. So their overall value is going to be nearly impossible to beat. Besides their amazing value, the actual features that they include are very useful and not all companies included all of the features that they offered. For the pricing and the features, nobody else came close.
    Incentivized
    Read full review
    Return on Investment
    Google
    • Makes building real-time interfaces easy to do at scale with no backend involvement.
    • Very low pricing for small companies and green-fields projects.
    • Lack of support for more complicated queries needs to be managed by users and often forces strange architecture choices for data to enable it to be easily accessed.
    Incentivized
    Read full review
    Lucky Orange
    • Improve customer satisfaction.
    • Find bugs faster.
    • Get closer to the customer with regular polls.
    Incentivized
    Read full review
    ScreenShots

    Lucky Orange Screenshots

    Screenshot of where Lucky Orange organizes key metrics and high-level trends that matter mostScreenshot of how Lucky Orange delivers real time customer support and uses collaboration toolsScreenshot of how surveys can be used to learn more about the products visitors want to see or get feedback on their experience