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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FireMon

    Score7.9 out of 10
    Enterprise companies (1,001+ employees)
    FireMon is a real-time security policy management solution built for today’s complex multi-vendor, enterprise environments. Supporting the latest firewall and policy enforcement technologies spanning on-premises networks to the cloud, FireMon delivers visibility and control across the entire IT landscape to automate policy changes, meet compliance standards, to minimize policy-related risk. Since creating their policy management solution in 2004, FireMon states they've helped…N/A

    KnowBe4 PhishER/PhishER Plus

    Score8.7 out of 10
    N/APhishER is presented as a lightweight Security Orchestration, Automation and Response (SOAR) platform to orchestrate threat response and manage the high volume of potentially malicious email messages reported by users. And, with automatic prioritization of emails, PhishER helps InfoSec and Security Operations team cut through the inbox noise and respond to the most dangerous threats more quickly.

    $1.15

    per seat

    Pricing
    FireMonKnowBe4 PhishER/PhishER Plus
    Editions & Modules
    No answers on this topic
    501-1000 Monthly Pricing 3 Year
    $1.15
    per seat
    101-500 Monthly Pricing 3 Year
    $1.50
    per seat
    Offerings
    Pricing Offerings
    FireMonKnowBe4 PhishER/PhishER Plus
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—For organizations with over 1,000 seats, contact sales for a quote.
    More Pricing Information
    Community Pulse
    FireMonKnowBe4 PhishER/PhishER Plus
    Considered Both Products
    FireMon
    No answer on this topic
    KnowBe4
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    16 Answers
    97%
    Would buy again
    125 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    13 Answers
    99%
    Delivers good value for the price
    124 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    16 Answers
    97%
    Happy with the feature set
    125 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    96%
    Lived up to sales and marketing promises
    112 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    15 Answers
    95%
    Implementation went as expected
    114 Answers
    Features
    FireMonKnowBe4 PhishER/PhishER Plus
    Incident Response Platforms
    Comparison of Incident Response Platforms features of FireMon and KnowBe4 PhishER/PhishER Plus
    Feature
    FireMon
    -
    Ratings
    KnowBe4 PhishER/PhishER Plus
    8.4
    122 Ratings
    6% below category average
    Company-wide Incident Reporting00 Ratings8.3101 Ratings
    Integration with Other Security Systems00 Ratings8.597 Ratings
    Centralized Dashboard00 Ratings9.0120 Ratings
    Machine Learning to Prevent Incidents00 Ratings8.0103 Ratings
    Live Response for Rapid Remediation00 Ratings8.1102 Ratings
    Best Alternatives
    FireMonKnowBe4 PhishER/PhishER Plus
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Cisco Identity Services Engine (ISE)
    Score9 out of 10
    No answers on this topic
    Enterprises
    Cisco IOS Security
    Score9.6 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FireMonKnowBe4 PhishER/PhishER Plus
    Likelihood to Recommend
    7.9
    (69 ratings)
    8.8
    (128 ratings)
    Likelihood to Renew
    6.8
    (7 ratings)
    8.8
    (9 ratings)
    Usability
    7.3
    (3 ratings)
    8.6
    (44 ratings)
    Availability
    7.3
    (1 ratings)
    8.2
    (1 ratings)
    Performance
    9.1
    (1 ratings)
    8.2
    (1 ratings)
    Support Rating
    7.7
    (17 ratings)
    8.6
    (8 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    8.6
    (3 ratings)
    Configurability
    -
    (0 ratings)
    8.3
    (12 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.1
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (2 ratings)
    Product Scalability
    7.9
    (48 ratings)
    8.2
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    8.2
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.2
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    FireMonKnowBe4 PhishER/PhishER Plus
    Likelihood to Recommend
    FireMon
    FireMon is best used in a large environment (for example, I have >100
    firewalls in my environment). It's best used when trying to improve
    security posture and showing changes in firewall security over time. It
    might not be the best choice for smaller environments or those that aren't concerned about security management.
    Incentivized
    Read full review
    KnowBe4
    From an MSP perspective, it’s easier to sell products that provide cybersecurity protections if it’s all in one bundle. If you start providing 5 different email security products (even with the same vendor), it becomes confusing to non-technical individuals. They need a single package that doesn’t break the bank. Other products like Ironscales do that by providing an “all-in-one” package, essentially. And for a much less expensive price. I believe if you included all the features of anti-phishing, account takeover protection, and security awareness training, it would be close to $8/person each month. Competitors offer rates closer to $2/user, which include all those features and sometimes more.
    Incentivized
    Read full review
    Pros
    FireMon
    • Give good real time reporting for anyone making a change to any of our firewalls
    • Provides good reporting tools that are out of box
    • Provide good customization tools that is specific to our needs
    • Upgrades are a simple process and support does relatively well with assisting us.
    Incentivized
    Read full review
    KnowBe4
    • KnowBe4's Phish Alert Button effectively collects all reported emails from end-users in one place.
    • The PhishML feature of PhishER effectively auto-scan reported emails using machine learning technologies, providing a tag for each email based on its body content and other aspects.
    • The PhishRIP feature works well by allowing the security team to create a query and quarantine all relevant emails from the end user's email system.
    Incentivized
    Read full review
    Cons
    FireMon
    • Some features could be added to the existing functionality which include NAT rules usage
    • Rule expiration normalization from firewalls rather than entering them in rule documentation
    • .csv exports of the files from the firewall pane only gives usage for 30 days by default and that should be increased
    Incentivized
    Read full review
    KnowBe4
    • Issues with Global Blocklist
    • Email Template Modification - Simplification
    • Target Specific Users vs. Groups
    • PhishRIP info tabs (i.e. if improperly check ripped emails are turned into tests. This has caused issues.) Info tabs or markers allow user to hover and get more information about what action a check box or slider provides.
    Incentivized
    Read full review
    Likelihood to Renew
    FireMon
    The shell is locked out and we can't run any general centos commands. The implementation and maintainence of the arch is very complex. Even with the right identifiers on log messages the log collection keeps failing. The warning messages on the device are ambiguous. The log messages on firemon are a bit confusing and don't show the exact issue.
    Incentivized
    Read full review
    KnowBe4
    When we first discovered that KnowBe4 released something like this, we saw a demo of it and were floored at what it could do and how it could help us from a security standpoint. Gone are the days of us in IT sending out a mass email saying please don't click on anything in the email from sender "X", and it allows us to quietly and easily ensure that people don't take any action on malicious emails.
    Incentivized
    Read full review
    Usability
    FireMon
    It save me time and I'm able to have the review - review the rule independently with using my time.
    Incentivized
    Read full review
    KnowBe4
    It has been super easy for users to work with training and quizzes. Admin is a little difficult because you have to build the specific campaign type you want. But you can even create your own training and upload it to your LMS. This is great!!
    Incentivized
    Read full review
    Reliability and Availability
    FireMon
    FireMon has been relatively stable overall. However, there have been a handful of times where we had issues with the console. For example, we couldn't update which devices to include in a security assessment. The initial suggestion from support was to just reboot it. It seems like there weren't many other options available such as to restart services before going to the extreme of a complete reboot.
    Incentivized
    Read full review
    KnowBe4
    No answers on this topic
    Performance
    FireMon
    I'm not sure we have the largest implementation of FireMon out there but we do have a few 1000 devices being probed by FireMon. Overall, the system's performance has been rock solid. The console refreshes quickly and reports are generated within an expected timeframe.
    Incentivized
    Read full review
    KnowBe4
    No answers on this topic
    Support Rating
    FireMon
    FireMon technical support is awesome! They respond quickly to our requests and they are well trained and very knowledgeable about the tool. Some issues have to be referred to the development team, but technical support largely provides solutions for any issues that we may have.
    Incentivized
    Read full review
    KnowBe4
    When I have a question, their were fast to respond. The downside is a that at least once I had to work through the issue with the person assigned to help me because they didn't know the answer. That said they did try and were patient. However they should have known the answer on integration.
    Incentivized
    Read full review
    Implementation Rating
    FireMon
    Implementation is fairly simple. Most issues can be resolved by referencing manuals.
    Incentivized
    Read full review
    KnowBe4
    It was very simple to implement - with just a few settings needed to connect it to our O365 environment
    Incentivized
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    Alternatives Considered
    FireMon
    I has worked with AlgoSec and while they are very similar product, I find the FireMon is easier to understand and get rolling with. While both require some learning, FireMon is by far the easier one. Once you have an understanding of how things are arranged and labeled you can easily import firewalls and begin to work on them to improve them
    Incentivized
    Read full review
    KnowBe4
    We evaluated the Titan options because we have already used their DNS filtering product. However, KnowBe4 came in with a better price per user and a significantly stronger product lineup, particularly with its security awareness training component.
    Incentivized
    Read full review
    Scalability
    FireMon
    Firemon Is easily scalable and maintainable with any size team. Although it requires some tech debt, it is well worth the time to invest to ensure compliance is visible and reports are accurate. Although our environment is very large we do not fully utilize the scalability of the Firemon product.
    Incentivized
    Read full review
    KnowBe4
    No answers on this topic
    Return on Investment
    FireMon
    • FireMon's Compliance Reporting provided an immediate and tangible benefit
    • FireMon helps identify egregious or erroneous rules quickly across multiple platforms
    • FireMon took our audit process from an Excel spreadsheet into a far more advanced process with readily available context for reviewers
    Incentivized
    Read full review
    KnowBe4
    • There has been a 700% increase in emails being reported now. Previously, staff were only reporting 4 emails a month. It is easier for us to promote the phish alert button, receive automated remediation and rapidly respond.
    • We had no reports on the amount of phishing emails were coming through Mimecast but now we have reports for the board of trustees.
    • Every Wednesday we talk about cyber security to all staff, PhishER allows us to point out the trend and what to look out for which raises awareness. Never before were we able to talk about cyber security like this.
    Incentivized
    Read full review
    ScreenShots

    KnowBe4 PhishER/PhishER Plus Screenshots

    Screenshot of How PhishER Plus enables a critical workstream to help IR teams work together to mitigate the phishing threat and is suited for any organization that wants to automatically prioritize and manage potentially malicious messages.