FirmRoom vs. SnapSurveys

This is a great data room for a simple transaction. It does not offer all of the bells and whistles like some data rooms--but the price point is a fraction of what those data rooms cost. And I think this is a great solution for an M&A project. I'm not sure it would be as good for tracking what users viewed a document or how long--although in all honesty, I didn't see such features. These days, most clients want to try and use Dropbox or Google Docs and I feel that firm room is a far superior solution to those often-used choices and the price point is not very painful and does not decrease the attractiveness of the offering.

I think it is very important to go through their training videos and user guides. Devote the time to learning it correctly from the beginning. In the long run you will enjoy it much more than plowing right into it and then trying to find out if you did it right. Also, while you are not required to buy the annual maintenance contract, I think if you are going to use the program, don't skimp, buy the annual maintenance contract. The free technical support is necessary, especially when you are up against deadlines.

• Securely Store Documents
• Customizable Permissions
• Organize Files

• The training helped me to customize surveys for the different departments that the office of IR served.
• Surveys were easy to create and gathering information was made easy because SnapsSurveys worked well with SPSS.
• Once surveys were created I could scan them and have the results to my boss in less than an hour depending on the size of the survey group.
• Snaps customer service reps were always willing to help.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• There is some latency in loading larger documents. So sometimes it wasn't quite as quick as I would have liked.

• Though the user interface is easy to navigate, it would be nice to see is design updated to something more aesthetically pleasing.

The main reason we will renew is that it does the job, it supports our system, and we have budgeted for it so why change?

I think as an organization there is always room to grow, however, this application has really helped us with our dilemma with offline, online, and paper surveys. We are able to make our surveys fun and engaging and the interface for the person creating the survey is user-friendly. Customer service is very helpful if you need additional support.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

In expensive cost and simple design. There was basically no onboarding needed and you can sign up for yourself online. Security standards are similar to other M&A data rooms, but pricing is much less expensive. Never have to worry about permissions when adding new users to the virtual data room.

It is an in between option. The options we evaluated were Qualtrics and SurveyGizmo. It's cheaper than Qualtrics and easier to design surveys than SurveyGizmo. Nonetheless it's not the worst option out there like SurveyMonkey.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Much less expensive than per page data rooms
• Can view documents quicker with the in-platform viewer
• Almost no training required which saves me time when inviting new users

• Using a professional survey package enhances my reputation as a research professional.
• I have been able to use the software's functionality to exceed my clients expectations.