TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FirstSpirt CMS

    Score7.2 out of 10
    Enterprise companies (1,001+ employees)
    FirstSpirit CMS is an enterprise Content Management platform for creating, governing, and publishing digital content across websites, applications, and other delivery channels. It combines visual authoring, developer tooling, workflow controls, and content-delivery options for organizations managing multilingual and multisite digital estates.N/A

    Tableau Cloud

    Score8.1 out of 10
    N/ATableau Cloud (formerly Tableau Online) is a self-service analytics platform that is fully hosted in the cloud. Tableau Cloud enables users to publish dashboards and invite colleagues to explore hidden opportunities with interactive visualizations and accurate data, from any browser or mobile device.

    $15

    per month per user

    Pricing
    FirstSpirt CMSTableau Cloud
    Editions & Modules
    No answers on this topic
    Tableau Viewer
    $15
    per month billed annually per user
    Enterprise Viewer
    $35
    per month billed annually per user
    Tableau Explorer
    $42
    per month billed annually per user
    Enterprise Explorer
    $70
    per month billed annually per user
    Tableau Creator
    $75
    per month billed annually per user
    Enterprise Creator
    $115
    per month billed annually per user
    Tableau+
    Contact Sales
    Offerings
    Pricing Offerings
    FirstSpirt CMSTableau Cloud
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    FirstSpirt CMSTableau Cloud
    Considered Both Products
    Rezolve Ai Limited
    No answer on this topic
    Tableau
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    16 Answers
    96%
    Would buy again
    27 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    13 Answers
    92%
    Delivers good value for the price
    22 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    15 Answers
    89%
    Happy with the feature set
    25 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    13 Answers
    100%
    Lived up to sales and marketing promises
    14 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    13 Answers
    100%
    Implementation went as expected
    13 Answers
    Features
    FirstSpirt CMSTableau Cloud
    Security
    Comparison of Security features of FirstSpirt CMS and Tableau Cloud
    Feature
    FirstSpirt CMS
    8.9
    25 Ratings
    8% above category average
    Tableau Cloud
    -
    Ratings
    Role-based user permissions8.925 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of FirstSpirt CMS and Tableau Cloud
    Feature
    FirstSpirt CMS
    8.0
    22 Ratings
    2% above category average
    Tableau Cloud
    -
    Ratings
    API7.819 Ratings00 Ratings
    Internationalization / multi-language8.120 Ratings00 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of FirstSpirt CMS and Tableau Cloud
    Feature
    FirstSpirt CMS
    8.1
    27 Ratings
    3% above category average
    Tableau Cloud
    -
    Ratings
    WYSIWYG editor7.726 Ratings00 Ratings
    Code quality / cleanliness7.626 Ratings00 Ratings
    Admin section8.325 Ratings00 Ratings
    Page templates8.427 Ratings00 Ratings
    Mobile optimization / responsive design8.425 Ratings00 Ratings
    Publishing workflow8.527 Ratings00 Ratings
    Form generator7.823 Ratings00 Ratings
    Web Content Management
    Comparison of Web Content Management features of FirstSpirt CMS and Tableau Cloud
    Feature
    FirstSpirt CMS
    7.9
    27 Ratings
    5% above category average
    Tableau Cloud
    -
    Ratings
    Content taxonomy7.725 Ratings00 Ratings
    SEO support8.524 Ratings00 Ratings
    Bulk management8.122 Ratings00 Ratings
    Availability / breadth of extensions7.321 Ratings00 Ratings
    BI Standard Reporting
    Comparison of BI Standard Reporting features of FirstSpirt CMS and Tableau Cloud
    Feature
    FirstSpirt CMS
    -
    Ratings
    Tableau Cloud
    7.6
    74 Ratings
    7% below category average
    Pixel Perfect reports00 Ratings7.656 Ratings
    Customizable dashboards00 Ratings8.774 Ratings
    Report Formatting Templates00 Ratings6.663 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of FirstSpirt CMS and Tableau Cloud
    Feature
    FirstSpirt CMS
    -
    Ratings
    Tableau Cloud
    7.6
    74 Ratings
    5% below category average
    Drill-down analysis00 Ratings8.574 Ratings
    Formatting capabilities00 Ratings7.371 Ratings
    Integration with R or other statistical packages00 Ratings6.147 Ratings
    Report sharing and collaboration00 Ratings8.672 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of FirstSpirt CMS and Tableau Cloud
    Feature
    FirstSpirt CMS
    -
    Ratings
    Tableau Cloud
    7.8
    72 Ratings
    5% below category average
    Publish to Web00 Ratings8.668 Ratings
    Publish to PDF00 Ratings7.567 Ratings
    Report Versioning00 Ratings7.655 Ratings
    Report Delivery Scheduling00 Ratings8.559 Ratings
    Delivery to Remote Servers00 Ratings6.738 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of FirstSpirt CMS and Tableau Cloud
    Feature
    FirstSpirt CMS
    -
    Ratings
    Tableau Cloud
    7.9
    70 Ratings
    1% below category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings8.267 Ratings
    Location Analytics / Geographic Visualization00 Ratings8.366 Ratings
    Predictive Analytics00 Ratings7.857 Ratings
    Pattern Recognition and Data Mining00 Ratings7.26 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of FirstSpirt CMS and Tableau Cloud
    Feature
    FirstSpirt CMS
    -
    Ratings
    Tableau Cloud
    8.4
    69 Ratings
    1% below category average
    Multi-User Support (named login)00 Ratings8.363 Ratings
    Role-Based Security Model00 Ratings7.756 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)00 Ratings8.659 Ratings
    Report-Level Access Control00 Ratings8.87 Ratings
    Single Sign-On (SSO)00 Ratings8.754 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of FirstSpirt CMS and Tableau Cloud
    Feature
    FirstSpirt CMS
    -
    Ratings
    Tableau Cloud
    7.5
    59 Ratings
    3% below category average
    Responsive Design for Web Access00 Ratings7.457 Ratings
    Mobile Application00 Ratings7.744 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings7.851 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of FirstSpirt CMS and Tableau Cloud
    Feature
    FirstSpirt CMS
    -
    Ratings
    Tableau Cloud
    7.0
    41 Ratings
    10% below category average
    REST API00 Ratings8.136 Ratings
    Javascript API00 Ratings7.534 Ratings
    iFrames00 Ratings6.833 Ratings
    Java API00 Ratings5.729 Ratings
    Themeable User Interface (UI)00 Ratings6.735 Ratings
    Customizable Platform (Open Source)00 Ratings7.232 Ratings
    Best Alternatives
    FirstSpirt CMSTableau Cloud
    Small Businesses
    Umbraco CMS
    Score7 out of 10
    Cyfe
    Score4 out of 10
    Medium-sized Companies
    Square Online
    Score7.7 out of 10
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Enterprises
    RWS Tridion Sites
    Score9 out of 10
    Sisense
    Score6.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FirstSpirt CMSTableau Cloud
    Likelihood to Recommend
    8.6
    (30 ratings)
    8.9
    (76 ratings)
    Likelihood to Renew
    9.1
    (5 ratings)
    -
    (0 ratings)
    Usability
    8.2
    (16 ratings)
    8.6
    (29 ratings)
    Availability
    8.6
    (2 ratings)
    -
    (0 ratings)
    Performance
    8.2
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    7.6
    (27 ratings)
    8.7
    (20 ratings)
    In-Person Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.2
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.6
    (15 ratings)
    -
    (0 ratings)
    Configurability
    8.2
    (2 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    8.0
    (49 ratings)
    Data Sources
    -
    (0 ratings)
    8.3
    (49 ratings)
    Ease of integration
    9.1
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.6
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    FirstSpirt CMSTableau Cloud
    Likelihood to Recommend
    Rezolve Ai Limited
    Crownpeak DXM is a great solution if you are looking for a flexible platform that allows engineers to quickly develop while also making it easy for content authors to work especially in scenarios where you need multi-language support. It is also good for scenarios where you want a cloud-based solution and are looking for just one vendor to handle hosting and offer the CMS.
    Incentivized
    Read full review
    Tableau
    If you're using Tableau as the primary BI tool, then Tableau Cloud is well suited to publish and share the results with a wide(r) audience. It is well suited for various degrees of self-service proficiency, from pure consumers of analytical work to more advanced users who can use web editing for smaller or larger adjustments, and even for desktop power users who will publish their work to Tableau Cloud. It has many good ways to organize the content and make it easily accessible via search, favorites, folders, collections ("playlists for your data"), or history ("recents"). It might not be ideally suited if there are many on-prem sources to be used (even though there are options to connect them) or if you have very special requirements regarding custom server setup, which is limited in a shared cloud environment like Tableau Cloud.
    Incentivized
    Read full review
    Pros
    Rezolve Ai Limited
    • Build & manage digital experiences without dependency on your IT team
    • Built-in Digital Quality tool (DQM) tool allows you to check the quality of content and any accessibility issues and immediately flag any issues before publishing.
    • Build websites with the component-based technology and spend less effort in creating the best user experience for the end-user
    Read full review
    Tableau
    • Tableau Online is completely cloud based and that's why the reports and dashboards are accessible even on the go. One doesn't always need to access the office laptop to access the reports.
    • The visualizations are interactive and one can quickly change the level at which they want to view the information. For example, one person might be more interested in looking at the country level performances rather than client level. This is intuitive and one doesn't need to create multiple reports for the same.
    • The feature to ask questions in plain vanilla English language is great and helpful. For quick adhoc fact checks one can simply type what they are looking for and the Natural Language Programming algorithms under the hood parse the query, interpret it and then fetch the results accordingly in a visual form.
    Incentivized
    Read full review
    Cons
    Rezolve Ai Limited
    • Crownpeak moved to a web browser admin tool in 2018, which has made the admin experience much better, but there are still a couple of features missing from the browser version that won't arrive until later in 2019.
    • Integration with 3rd party digital asset management tools would be great.
    • Smoother integration with source control would be nice.
    Incentivized
    Read full review
    Tableau
    • Can be a steep learning curve for new users
    • Modeling and building algorithms aren't always intuitive and take some testing/retesting to ensure it's working as it should
    • Inability to integrate easily with our HRIS platform. Reports are pulled from HRIS at various intervals and uploaded into Tableau
    Incentivized
    Read full review
    Likelihood to Renew
    Rezolve Ai Limited
    None of our Crownpeak clients are currently thinking about replatforming.
    Read full review
    Tableau
    No answers on this topic
    Usability
    Rezolve Ai Limited
    Crownpeak DXM is a flexible easy to use CMS platform speaking to the most challenging localization scenarios. Crownpeak users have the freedom to integrate DXM platform with their existing technology at no cost. Moving from legacy systems to the Saas platform is painless and cost-effective. Extensive targeting and personalization options are something that users will benefit from.
    Incentivized
    Read full review
    Tableau
    Based on comments from our clients, I awarded it this grade. Non-technical customers frequently compliment us on the ease with which they can utilize Tableau Online. Usability is rarely a source of contention amongst our customers. Few complaints have come from me as a user of our internal products.
    Incentivized
    Read full review
    Reliability and Availability
    Rezolve Ai Limited
    We have never encountered any issues with the availability.
    Read full review
    Tableau
    No answers on this topic
    Performance
    Rezolve Ai Limited
    Pages load very fast on production (assuming you develop with basic SEO practices in place) due to Crownpeak's publishing architecture. The slide downside is that publishing can be a bit slow at times.
    Read full review
    Tableau
    No answers on this topic
    Support Rating
    Rezolve Ai Limited
    Crownpeak DXM's service and support are outstanding. We have immediate access to both the tech support team and the software engineering team. We can get a support person on the phone whenever needed, and we can schedule impromptu training sessions at any time. Best support I have ever received from a platform provider in 20 years of software and application development.
    Incentivized
    Read full review
    Tableau
    I have not had any issues that require customer support from Tableau at this time, which speaks well to Tableau. I have taken an online course with Tableau and it was very professional and well done, so based on that I would assume a similar level of quality for their customer service.
    Incentivized
    Read full review
    In-Person Training
    Rezolve Ai Limited
    We received on-site training from Crownpeak, the trainer had touched upon every possible scenario and provided great insights about the product & ease of implementation.
    Read full review
    Tableau
    No answers on this topic
    Online Training
    Rezolve Ai Limited
    My team left training with a solid understanding of how to use the product and the developer training ended with a test to ensure the ability to properly develop was learned properly. Recently, Crownpeak has added a self-paced training option which makes it extremely flexible to on-board new developers.
    Read full review
    Tableau
    No answers on this topic
    Implementation Rating
    Rezolve Ai Limited
    SaaS model is perfect for us to avoid slow and costly version updates to get access to new features and functions. Crownpeak is a true SaaS model, so we get all the good new stuff without the need to invest in effort, time or money. this frees our teams to focus on content creation and deployment, which is pretty fast because the DXM publishes straight to html through the headless model.
    Read full review
    Tableau
    No answers on this topic
    Alternatives Considered
    Rezolve Ai Limited
    I was not at this team within my organization during the evaluation period of Crownpeak. However, my previous team used Sitecore. Crownpeak is a bit easier to use from a UI perspective and has more creative options within the tool. Sitecore's clunky UI also was a reason I found out later why we ended up using Crownpeak as our DXM.
    Incentivized
    Read full review
    Tableau
    In determining whether to go with Tableau Online versus Alteryx, two important factors stood out in determining our go-to solution. First, while Alteryx is an impressive tool for data cleansing, it did not stack up in terms of data visualization capabilities. Tableau, on the other hand, provided us everything we needed in terms of visualizing our data and analytics. The second factor is cost. Well neither solution would be considered cheap, Tableau was the more cost effective solution for our needs.
    Incentivized
    Read full review
    Scalability
    Rezolve Ai Limited
    In some recent projects we have delivered to our clients, we were able to roll out sites in shorter time period due the scalability of the Crownpeak's DXM solution.
    Read full review
    Tableau
    No answers on this topic
    Return on Investment
    Rezolve Ai Limited
    • I'm pretty sure it raises our back-end development costs by making the development process (of creating input forms and producing outputs from the content) more complicated and painful than it needs to be.
    • It helps lock our clients in to us because not a whole lot of agencies have Crownpeak expertise.
    • It helps our clients not have to deal with their own IT teams, which they tend to dislike working with.
    Incentivized
    Read full review
    Tableau
    • When we release new products, we are now able to quickly see data and toggle between current periods and previous to see performance
    • Generating new reports requires less IT time to build
    • Data can be shared across many different device types
    • We now have integration where our customers can extract data from our software more easily-this was a big ask from our customers
    Incentivized
    Read full review
    ScreenShots