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Top Rated
52 Ratings
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 6 out of 100

Google Pay

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Top Rated
52 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

Likelihood to Recommend

Fiserv eBill Distribution (Biller Direct)

This application is well suited for any organization, or area processing large volumes of payments. We utilize it to assist with the processing of lockbox, and loan payments.
Anonymous | TrustRadius Reviewer

Google Pay

I have only scratched the surface of Google Pay's capabilities because we do not have a physical store. I believe the benefits would increase for locations where smartphone payment is already underway in physical stores that also do online sales. If your business deals with very little foot traffic or does not offer a variety of payment choices, do more research before adding Google Pay as an option — Google Pay is an eager competitor to Apple Pay, and therefore offers businesses opportunities to run promotions and other incentives to adopt Google Pay currently, so it still may be worthwhile to smaller businesses. Google Pay is about to implement a banking option, which will likely add to the number of users and therefore excited customers with Google Pay to spend with you. The web implementation seems simple and should be a good addition to websites where multiple payment types are available.
Courtney Birnbaum | TrustRadius Reviewer

Pros

Fiserv eBill Distribution (Biller Direct)

  • The application is very user-friendly.
  • Easy set up, and integration.
Anonymous | TrustRadius Reviewer

Google Pay

  • They provide good rewards like cash back offers and gift vouchers.
  • Easy to pay by scanning the QR code.
  • Help us to find best recharges for our mobile.
  • Easy to pay electricity bill.
  • Will notify us if our validity expires on recharges.
  • Self money transfer, we can transfer money to other account if both the accounts are linked with Google Pay.
  • We can check balance by enter the UPI Pin.
Anonymous | TrustRadius Reviewer

Cons

Fiserv eBill Distribution (Biller Direct)

  • Limitations on reporting/monitoring capabilities.
Anonymous | TrustRadius Reviewer

Google Pay

  • It would be helpful if Google Pay could sync with things like Apple Pay so that saved payment methods can be automatically imported
  • There are certain times when Google Pay grants offers for cash back at merchants but the transfer time on the cash back is something like 30 days, which is a long time to wait
  • Google Pay could also integrate with other credit card and bank apps to add stored payment methods from there
Anonymous | TrustRadius Reviewer

Support Rating

Fiserv eBill Distribution (Biller Direct)

No score
No answers yet
No answers on this topic

Google Pay

Google Pay 6.9
Based on 4 answers
I have had no direct experience with the Customer Support team for google pay. I never faced any issues or problems. I heard from other friends and colleagues that the customer service is great. This method of payment is now more and more being used as it is more secure and also at the same time fast and easy.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Fiserv eBill Distribution (Biller Direct)

No answers on this topic

Google Pay

GooglePay appears similar but the seller charges no commission. On the downside, there is also no payment protection. So if a transaction goes wrong and it is paid directly from a bank account or via a debit card then you have no buyer protection. This is a significant risk when using GooglePay. PayPal has its own buyer protection.
Anonymous | TrustRadius Reviewer

Return on Investment

Fiserv eBill Distribution (Biller Direct)

  • The application has assisted with eliminating the need for over half of our payments received to be processed manaully..
  • The application has also assisted with eliminating wasted costs on paper and mailing resources.
Anonymous | TrustRadius Reviewer

Google Pay

  • Google Pay (formerly known as Google Wallet) organizes spending and makes recommendations--all around grouped conversations
  • Improves risk mitigation and ensures safety and account health of our vendors
  • Increased efficiency and pushes payments through at a faster rate
  • Provides work-life balance when fiscal deadlines slowly approach
Sara Yaseen | TrustRadius Reviewer

Pricing Details

Fiserv eBill Distribution (Biller Direct)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Google Pay

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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