Fiserv eBill Distribution (Biller Direct) vs. Google Pay

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Fiserv eBill Distribution (Biller Direct)
Score 6.0 out of 10
N/A
Biller solutions from Fiserv include the company's electronic bill presentment and payment (EBPP) for business-to-consumer service providers. It offers customers of financial institutions a convenient way to pay bills, and boasts features such as delivery of notifications via email or mobile device, secure e-bill delivery, real-time availability of account and bill pay information, such as complete multichannel payment history, reward points and available balance, marketing campaigns, etc.N/A
Google Pay
Score 8.2 out of 10
N/A
Google Pay (including Google Pay Send, formerly Google Wallet) is a payment processing solution from Google.N/A
Pricing
Fiserv eBill Distribution (Biller Direct)Google Pay
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Fiserv eBill Distribution (Biller Direct)Google Pay
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Fiserv eBill Distribution (Biller Direct)Google Pay
Top Pros
Top Cons
Best Alternatives
Fiserv eBill Distribution (Biller Direct)Google Pay
Small Businesses
Apple Pay
Apple Pay
Score 9.1 out of 10
Apple Pay
Apple Pay
Score 9.1 out of 10
Medium-sized Companies
Apple Pay
Apple Pay
Score 9.1 out of 10
Apple Pay
Apple Pay
Score 9.1 out of 10
Enterprises
Adyen
Adyen
Score 8.8 out of 10
Adyen
Adyen
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Fiserv eBill Distribution (Biller Direct)Google Pay
Likelihood to Recommend
10.0
(1 ratings)
9.1
(21 ratings)
Support Rating
-
(0 ratings)
6.9
(2 ratings)
User Testimonials
Fiserv eBill Distribution (Biller Direct)Google Pay
Likelihood to Recommend
Fiserv
This application is well suited for any organization, or area processing large volumes of payments. We utilize it to assist with the processing of lockbox, and loan payments.
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Google
I have only scratched the surface of Google Pay's capabilities because we do not have a physical store. I believe the benefits would increase for locations where smartphone payment is already underway in physical stores that also do online sales. If your business deals with very little foot traffic or does not offer a variety of payment choices, do more research before adding Google Pay as an option — Google Pay is an eager competitor to Apple Pay, and therefore offers businesses opportunities to run promotions and other incentives to adopt Google Pay currently, so it still may be worthwhile to smaller businesses. Google Pay is about to implement a banking option, which will likely add to the number of users and therefore excited customers with Google Pay to spend with you. The web implementation seems simple and should be a good addition to websites where multiple payment types are available.
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Pros
Fiserv
  • The application is very user-friendly.
  • Easy set up, and integration.
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Google
  • They provide good rewards like cash back offers and gift vouchers.
  • Easy to pay by scanning the QR code.
  • Help us to find best recharges for our mobile.
  • Easy to pay electricity bill.
  • Will notify us if our validity expires on recharges.
  • Self money transfer, we can transfer money to other account if both the accounts are linked with Google Pay.
  • We can check balance by enter the UPI Pin.
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Cons
Fiserv
  • Limitations on reporting/monitoring capabilities.
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Google
  • It would be helpful if Google Pay could sync with things like Apple Pay so that saved payment methods can be automatically imported
  • There are certain times when Google Pay grants offers for cash back at merchants but the transfer time on the cash back is something like 30 days, which is a long time to wait
  • Google Pay could also integrate with other credit card and bank apps to add stored payment methods from there
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Support Rating
Fiserv
No answers on this topic
Google
I have had no direct experience with the Customer Support team for google pay. I never faced any issues or problems. I heard from other friends and colleagues that the customer service is great. This method of payment is now more and more being used as it is more secure and also at the same time fast and easy.
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Alternatives Considered
Fiserv
No answers on this topic
Google
GooglePay appears similar but the seller charges no commission. On the downside, there is also no payment protection. So if a transaction goes wrong and it is paid directly from a bank account or via a debit card then you have no buyer protection. This is a significant risk when using GooglePay. PayPal has its own buyer protection.
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Return on Investment
Fiserv
  • The application has assisted with eliminating the need for over half of our payments received to be processed manaully..
  • The application has also assisted with eliminating wasted costs on paper and mailing resources.
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Google
  • Google Pay (formerly known as Google Wallet) organizes spending and makes recommendations--all around grouped conversations
  • Improves risk mitigation and ensures safety and account health of our vendors
  • Increased efficiency and pushes payments through at a faster rate
  • Provides work-life balance when fiscal deadlines slowly approach
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ScreenShots