2 Ratings
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Score 6 out of 100
Top Rated
78 Ratings
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Score 8.2 out of 100

Attribute Ratings

  • Fiserv eBill Distribution (Biller Direct) is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

10.0

Fiserv eBill Distribution (Biller Direct)

100%
1 Rating
7.5

Google Pay

75%
21 Ratings

Support Rating

Fiserv eBill Distribution (Biller Direct)

N/A
0 Ratings
6.9

Google Pay

69%
4 Ratings

Likelihood to Recommend

Fiserv

This application is well suited for any organization, or area processing large volumes of payments. We utilize it to assist with the processing of lockbox, and loan payments.
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Google

I have only scratched the surface of Google Pay's capabilities because we do not have a physical store. I believe the benefits would increase for locations where smartphone payment is already underway in physical stores that also do online sales. If your business deals with very little foot traffic or does not offer a variety of payment choices, do more research before adding Google Pay as an option — Google Pay is an eager competitor to Apple Pay, and therefore offers businesses opportunities to run promotions and other incentives to adopt Google Pay currently, so it still may be worthwhile to smaller businesses. Google Pay is about to implement a banking option, which will likely add to the number of users and therefore excited customers with Google Pay to spend with you. The web implementation seems simple and should be a good addition to websites where multiple payment types are available.
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Pros

Fiserv

  • The application is very user-friendly.
  • Easy set up, and integration.
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Google

  • They provide good rewards like cash back offers and gift vouchers.
  • Easy to pay by scanning the QR code.
  • Help us to find best recharges for our mobile.
  • Easy to pay electricity bill.
  • Will notify us if our validity expires on recharges.
  • Self money transfer, we can transfer money to other account if both the accounts are linked with Google Pay.
  • We can check balance by enter the UPI Pin.
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Cons

Fiserv

  • Limitations on reporting/monitoring capabilities.
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Google

  • It would be helpful if Google Pay could sync with things like Apple Pay so that saved payment methods can be automatically imported
  • There are certain times when Google Pay grants offers for cash back at merchants but the transfer time on the cash back is something like 30 days, which is a long time to wait
  • Google Pay could also integrate with other credit card and bank apps to add stored payment methods from there
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Pricing Details

Fiserv eBill Distribution (Biller Direct)

Starting Price

Editions & Modules

Fiserv eBill Distribution (Biller Direct) editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Google Pay

    Starting Price

    Editions & Modules

    Google Pay editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Support Rating

      Fiserv

      No answers on this topic

      Google

      I have had no direct experience with the Customer Support team for google pay. I never faced any issues or problems. I heard from other friends and colleagues that the customer service is great. This method of payment is now more and more being used as it is more secure and also at the same time fast and easy.
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      Alternatives Considered

      Fiserv

      No answers on this topic

      Google

      GooglePay appears similar but the seller charges no commission. On the downside, there is also no payment protection. So if a transaction goes wrong and it is paid directly from a bank account or via a debit card then you have no buyer protection. This is a significant risk when using GooglePay. PayPal has its own buyer protection.
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      Return on Investment

      Fiserv

      • The application has assisted with eliminating the need for over half of our payments received to be processed manaully..
      • The application has also assisted with eliminating wasted costs on paper and mailing resources.
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      Google

      • Google Pay (formerly known as Google Wallet) organizes spending and makes recommendations--all around grouped conversations
      • Improves risk mitigation and ensures safety and account health of our vendors
      • Increased efficiency and pushes payments through at a faster rate
      • Provides work-life balance when fiscal deadlines slowly approach
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