Fiserv Prologue Financials vs. QuickBooks Online

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Prologue Financials
Score 2.8 out of 10
N/A
Prologue Financials from Fiserv, a fully integrated accounting solution, features enhanced, built-in automation and controls and a newly designed user interface, enabling users to increase the efficiency of financial accounting processes.N/A
QuickBooks Online
Score 8.0 out of 10
N/A
QuickBooks Online is a SaaS version of the QuickBooks product. It contains all of the features found in the local version. Higher-priced plans include greater automation, payment management, inventory and time tracking, and analytics features.
$15
per month
Pricing
Fiserv Prologue FinancialsQuickBooks Online
Editions & Modules
No answers on this topic
Self-Employed
$15
per month
Simple Start
$25
per month
Plus
$75
per month
Advanced
$150
per month
Offerings
Pricing Offerings
Prologue FinancialsQuickBooks Online
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Fiserv Prologue FinancialsQuickBooks Online
Top Pros
Top Cons
Features
Fiserv Prologue FinancialsQuickBooks Online
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Fiserv Prologue Financials
9.0
1 Ratings
18% above category average
QuickBooks Online
3.1
78 Ratings
83% below category average
Pay calculation9.01 Ratings4.369 Ratings
Benefit plan administration9.01 Ratings3.832 Ratings
Direct deposit files9.01 Ratings4.765 Ratings
Salary revision and increment management9.01 Ratings1.644 Ratings
Reimbursement management9.01 Ratings1.346 Ratings
Customization
Comparison of Customization features of Product A and Product B
Fiserv Prologue Financials
9.0
1 Ratings
24% above category average
QuickBooks Online
2.5
68 Ratings
95% below category average
API for custom integration9.01 Ratings1.354 Ratings
Plug-ins9.01 Ratings3.857 Ratings
Security
Comparison of Security features of Product A and Product B
Fiserv Prologue Financials
9.0
1 Ratings
14% above category average
QuickBooks Online
3.7
108 Ratings
72% below category average
Single sign-on capability9.01 Ratings2.981 Ratings
Role-based user permissions9.01 Ratings4.5102 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Fiserv Prologue Financials
9.0
1 Ratings
17% above category average
QuickBooks Online
5.3
132 Ratings
35% below category average
Dashboards9.01 Ratings4.7124 Ratings
Standard reports9.01 Ratings5.3128 Ratings
Custom reports9.01 Ratings5.9116 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Fiserv Prologue Financials
9.0
1 Ratings
19% above category average
QuickBooks Online
3.7
143 Ratings
67% below category average
Accounts payable9.01 Ratings5.4122 Ratings
Accounts receivable9.01 Ratings6.0131 Ratings
Cash management9.01 Ratings6.3120 Ratings
Bank reconciliation9.01 Ratings6.2137 Ratings
Expense management9.01 Ratings5.6123 Ratings
Time tracking9.01 Ratings1.756 Ratings
Fixed asset management9.01 Ratings5.353 Ratings
Multi-currency support9.01 Ratings1.423 Ratings
Multi-division support9.01 Ratings1.542 Ratings
Regulations compliance9.01 Ratings1.738 Ratings
Electronic tax filing9.01 Ratings5.266 Ratings
Self-service portal9.01 Ratings2.666 Ratings
Global Financial Support9.01 Ratings1.316 Ratings
Primary and Secondary Ledgers9.01 Ratings3.535 Ratings
Intercompany Accounting9.01 Ratings4.929 Ratings
Localizations9.01 Ratings4.121 Ratings
Journals and Reconciliations9.01 Ratings5.274 Ratings
Enterprise Accounting9.01 Ratings1.825 Ratings
Configurable Accounting9.01 Ratings2.038 Ratings
Centralized Rules Framework9.01 Ratings2.924 Ratings
Standardized Processes9.01 Ratings4.048 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Fiserv Prologue Financials
9.0
1 Ratings
25% above category average
QuickBooks Online
1.3
47 Ratings
138% below category average
Inventory tracking9.01 Ratings1.245 Ratings
Automatic reordering9.01 Ratings1.222 Ratings
Location management9.01 Ratings1.321 Ratings
Manufacturing module9.01 Ratings1.317 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Fiserv Prologue Financials
9.0
1 Ratings
19% above category average
QuickBooks Online
3.7
86 Ratings
67% below category average
Pricing9.01 Ratings4.755 Ratings
Order entry9.01 Ratings4.753 Ratings
Credit card processing9.01 Ratings2.363 Ratings
Cost of goods sold9.01 Ratings3.968 Ratings
Order Orchestration9.01 Ratings4.621 Ratings
End-to-end order visibility9.01 Ratings4.620 Ratings
Order exception Resolution9.01 Ratings1.218 Ratings
Best Alternatives
Fiserv Prologue FinancialsQuickBooks Online
Small Businesses
Dext Prepare (with Receipt Bank)
Dext Prepare (with Receipt Bank)
Score 9.1 out of 10
Dext Prepare (with Receipt Bank)
Dext Prepare (with Receipt Bank)
Score 9.1 out of 10
Medium-sized Companies
Accounting Seed
Accounting Seed
Score 8.3 out of 10
Accounting Seed
Accounting Seed
Score 8.3 out of 10
Enterprises
Oracle Fusion Cloud ERP
Oracle Fusion Cloud ERP
Score 8.1 out of 10
Oracle Fusion Cloud ERP
Oracle Fusion Cloud ERP
Score 8.1 out of 10
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User Ratings
Fiserv Prologue FinancialsQuickBooks Online
Likelihood to Recommend
1.9
(2 ratings)
4.2
(161 ratings)
Likelihood to Renew
-
(0 ratings)
2.5
(24 ratings)
Usability
9.0
(1 ratings)
4.1
(76 ratings)
Availability
-
(0 ratings)
2.1
(5 ratings)
Performance
-
(0 ratings)
1.1
(4 ratings)
Support Rating
9.0
(1 ratings)
2.2
(68 ratings)
Implementation Rating
-
(0 ratings)
3.0
(6 ratings)
Configurability
-
(0 ratings)
10.0
(1 ratings)
Ease of integration
-
(0 ratings)
1.4
(2 ratings)
Product Scalability
-
(0 ratings)
1.1
(2 ratings)
Vendor post-sale
-
(0 ratings)
1.1
(2 ratings)
Vendor pre-sale
-
(0 ratings)
1.1
(2 ratings)
User Testimonials
Fiserv Prologue FinancialsQuickBooks Online
Likelihood to Recommend
Fiserv
Fiserv Prologue Financials will automate and help streamline your accounting processes and increases your data accuracy and create efficiencies that enables time and resources to be directed to strategic and profitable activities. Instant correction to errors and automatic journal entry reversal are very effective and excellent detailed audit trail allowing easy tracking and monitoring.
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Intuit
It seems Intuit is more interested in generating revenue than taking care of their customers. After only 28 (working) days using it, I've had to call for Help 23 times, and, in my experience, only spoken to 2 people who had an understanding of basic accounting practices and the ramifications of some of their suggested fixes on the General Ledger.
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Pros
Fiserv
  • In my opinion, nothing is done well. I hate this program with an extreme passion.
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Intuit
  • It enables me to do a P&L for each specific program as requested by the county for the grant money that they give us.
  • It enables me to do [an] organizational budget as well as a budget for each specific program
  • It enables the accountant and the auditor access at any time for transparency
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Cons
Fiserv
  • Support is only available within business hours.
  • No free trials.
  • Takes time to implement during initial stages.
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Intuit
  • The budgets feature leaves a lot be desired - difficult and clunky to populate and maintain.
  • Reporting for Budget vs Actual is available but the ability to reforecast based on updated data is not.
  • The rules function to default common types of expenses isn't perfect and will get confused if like amounts or a number of similar items present.
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Likelihood to Renew
Fiserv
No answers on this topic
Intuit
It like the product 'right out of the box' and I trust Intuit will continually improve it over the years based on my experience with their desktop products. The large providers of Apps makes customizing the entire package relatively easy and seamless for a wide variety of business types.
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Usability
Fiserv
Powerful tool that helps us to automate and to streamline our accounting processes and helps to deliver reliable and accurate accessible information that is crucial to the performance of our organization. Its easy to customize and to create financial reports of any kind from the GL and its ability to manipulate data through the system is amazing.
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Intuit
While QuickBooks Online is generally easy to navigate, there are some features and functions that often require a Google search in order to find out where they are actually hidden. Additionally, there are some simple customization features that are surprisingly not available for an otherwise advanced program (e.g. only having a pool of 4 fonts to choose from, only having 4 very limited templates for invoicing, not color selection, etc). While I would say that about 75% of users shouldn't have a problem finding their way around with basic functions, there is a learning curve if you want to be able to dive into some of the more useful features, almost to the point that you need to have a dedicated account manager in order to use QuickBooks Online most effectively.
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Reliability and Availability
Fiserv
No answers on this topic
Intuit
We have rarely had outages in the last 10 years. I can only recall 2 times in the last 10 years where we were not able to access our client files.
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Performance
Fiserv
No answers on this topic
Intuit
There are tab issues. When I tab the field doesn't highlight and I have to backspace or delete what is in the field. Happens on the memo field and sometimes other fields. Very time consuming.
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Support Rating
Fiserv
It provides us with a fully integrated accounting management solution with effective account payables and investment portfolio accounting. It helps us to automate and to streamline our accounting processes and it allows us to create custom financial reports easily enabling faster reports with accurate financial accounting data.
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Intuit
Support is great, all incidents been resolved. Quickbooks Online forum is very well organized and helpful. I like the fact that they let the community contribute in resolving issues. Most or many of your answers can be found online. You can also get help on YouTube, but the easiest way to get assistance is through their chat system.
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Implementation Rating
Fiserv
No answers on this topic
Intuit
The person in charge of QB needs to be very accurate with record keeping and is recommended to stay on top of tasks. The biggest issue we have is reconciliation, and those issues occur only when too much time has occurred between reconciliations
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Alternatives Considered
Fiserv
Fiserv Prologue Financials is easily available and deployed in Mac and Windows and allows our financial controllers to create simple custom reports that enable them to report faster with accurate financial data. Great product that provides us with excellent cash management and payment management processes.
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Intuit
I have used Wave Accounting for another business. I selected QuickBooks Online over Wave because of the features available from QuickBooks. Wave is great since it is free, but I feel that paying for QuickBooks Online is worth it for the features. In addition there is such a robust support network and training available for QuickBooks.
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Scalability
Fiserv
No answers on this topic
Intuit
As we have grown along our professional path, we have also expanded our use of QB. The scalability is easy and features seem to be waiting for you until you need them. We have increased profits by over 10x from our first year in business to the current and have yet to find a reason to look elsewhere
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Return on Investment
Fiserv
  • Instant correction to errors.
  • Real-time financial data.
  • Automatic journal entry reversals.
  • Detailed audit trails that allows effective tracking.
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Intuit
  • It has created a lot of cost and in-efficiency whenever we need to talk to support.
  • I spent a lot of time setting up their automatic reminders for past due invoices and it worked for a couple of months and then it stopped. It's currently being worked on by their tech team but it has been months and it is still not working. It would have saved me a lot of time.
  • Their multi-currency saves time in sending invoices abroad but it's limiting when a customer wants an invoice in USD instead of a foreign currency so I have to set up different customer accounts for different currencies.
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