QuickBooks Online - great for outsourced accounting, accounting on the go, small businesses with multiple locations and non-profits
Anonymous | TrustRadius Reviewer
Updated September 30, 2015

QuickBooks Online - great for outsourced accounting, accounting on the go, small businesses with multiple locations and non-profits

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with QuickBooks Online

We are currently using QuickBooks Online for client accounting for those clients who prefer that we record their accounting activity for them. Some of our clients are also using it for entering their own transactions. QuickBooks Online also allows accounting tasks to be shared by people who are not at the same physical location. It is easy to use and makes it easy to share accounting information with clients. It is a great accounting program for small non-profit organizations who change treasurers on a regular basis because each new treasurer does not need to install the software. It provides consistency.
  • Download bank transactions. The Bank Feeds feature is easy to use.
  • Writing checks. Anywhere you can are connected to a printer you can write and print a check.
  • Attach source documents to your transactions is easy and convenient for accessing them later.
  • Invoices are easy to email to customers.
  • Importing transactions is easy with the add on - Transaction Pro Importer.
  • Actual to estimate comparison for jobs requires a work around of using a budget for the job.
  • Currently purchase orders and sales orders cannot be received or invoiced against a second time. Instead you have to create a new purchase or sales order for the amount that was not received/invoiced the first time.
  • QuickBooks Online has made it more convenient and efficient to work with clients remotely. We are able to access clients information easier and more frequently than using an accountant's copy with the desktop version.
  • QuickBooks Online has made it possible for us to offer client accounting services to those who do not wish to process their own accounting transactions or those that wish to only perform some of the tasks.
QuickBooks Online and Xero offer many similar features. I believe QuickBooks Online is easier to use. Xero offers tax features for companies that operate in other companies that you have to turn off in several locations if you are using it for a US company.
If the company is in a service industry, they can enter a daily recap of sales activity or has a low to medium volume of transactions they are a good fit for QuickBooks Online. Also, those that have simple inventory needs can use QuickBooks Online. If a company has more complicated inventory needs, they can use an add-on like SOS inventory or Exact Online for their inventory needs. Currently, those companies who are using QuickBooks Enterprise may find that QuickBooks Online without an add-on does not have all the features that they need. Also, some companies may find that their QuickBooks desktop file may be too large to convert to QuickBooks Online without reducing the file size first.

Using QuickBooks Online

It works well for our purposes and for those of our clients who use it - it is a good fit. We believe that the features that are offered will continue to expand.

QuickBooks Online Reliability

We have rarely had outages in the last 10 years. I can only recall 2 times in the last 10 years where we were not able to access our client files.