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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    QuickBooks Online

    Score8 out of 10
    N/AQuickBooks Online is a SaaS version of the QuickBooks product. It contains all of the features found in the local version. Higher-priced plans include greater automation, payment management, inventory and time tracking, and analytics features.

    $38

    per month

    Pricing
    QuickBooks Online
    Editions & Modules
    Simple Start
    $38
    per month
    Essentials
    $75
    per month
    Plus
    $115
    per month
    Advanced
    $275
    per month
    Offerings
    Pricing Offerings
    QuickBooks Online
    Free Trial
    Yes
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup FeeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    QuickBooks Online
    Considered Both Products
    Intuit
    Chose QuickBooks Online
    While Appfolio is primarily a property management software that has embedded accounting and reporting feature, QuickBooks Online is more advanced/reliable in accounting and and financial reporting. We keep using Quickbooks Online for years now to in a separate business line to …
    Incentivized
    Chose QuickBooks Online
    The online accounting tool is easy to use, in the cloud so it is accessible anywhere, and constantly updating. It also has a wide variety of features that are useful for small business.
    Incentivized
    Chose QuickBooks Online
    Sage Accounting is not very user friendly compare to the QuickBooks Online. When there are adjustments in the vendor accounts, it hard to process in Sage Accounting and reconcile the accounts. In QuickBooks Online, it is easy to process the whole accounting with ease. The …
    Incentivized
    Chose QuickBooks Online
    We have mainly only used QuickBooks for the past few years. The last time we evaluated another similar product was Square, and that was probably 5 years ago. QuickBooks was much more robust and, at the time, offered us more features overall than Square did. It just felt like a …
    Incentivized
    Chose QuickBooks Online
    QuickBooks Online is a better value for money product
    Incentivized
    Chose QuickBooks Online
    I do prefer HoneyBook over QuickBooks Online due to it being more user friendly and not having as many "hoops" to jump through for setup.
    Incentivized
    Chose QuickBooks Online
    QBO is the cheapest of the mentioned options. It is much easier to navigate than NetSuite. Rillet and Campfire are still pretty new, so they are building out their different functionalities. QBO lacks the strength of the AI native platforms, like Campfire and Rillet, and it …
    Incentivized
    Chose QuickBooks Online
    It's great to start out and scale out of. The product is seamless and better for small teams; it's nice to use and easy to pick up.
    Incentivized
    Chose QuickBooks Online
    Since I perform most of my accounting activities in QBO, I genuinely consider it my go-to software, and I find all its features highly useful.
    Incentivized
    Chose QuickBooks Online
    I used Avalara for 1099's I would use QuickBooks Online, however, for the few we do, it is more cost effective to use Avalara.
    Incentivized
    Chose QuickBooks Online
    I have only ever used QuickBooks.
    Incentivized
    Chose QuickBooks Online
    QuickBooks Online is best for small and mid sized businesses needing simple affordable accounting. Its starting price is from $19. Xero is stronger for collaboration with unlimited users. Their cost starts with 15, and they are good for flexible reports. Netsuite is built for …
    Incentivized
    Chose QuickBooks Online
    QuickBooks is the best overall as it is intuitive and easy to use, whilst meeting the needs of a CFO. Xero is very popular for IFRS reporting standards and the English-speaking countries internationally. MYOB is the most popular in Australia. SAGE is very strong for …
    Incentivized
    Chose QuickBooks Online
    The employer I am currently with already had QuickBooks in place. The other ERP systems are much more robust, however they come with a much steeper price that might not be necessary if the business is in its infancy.
    Incentivized
    Chose QuickBooks Online
    So much better than dumbed-down Xero.
    Incentivized
    Chose QuickBooks Online
    Shelby is more for larger companies, can be overwhelming. It's pretty easy to use but I still prefer QBO.
    Incentivized
    Chose QuickBooks Online
    Bench is currently doing our book keeping and we are happy with them. I am not sure if QuickBooks also does book keeping.
    Incentivized
    Chose QuickBooks Online
    QuickBooks Online makes working with clients in distant states more seamless. When my clients were on Desktop, I had to upload backups for the client to download and execute. They would frequently make changes and not tell me, which would lead to inaccurate reporting at the end …
    Incentivized
    Chose QuickBooks Online
    Sage excells at more complex accounting, but clients do not find the app on the move as easy to use as QuickBooks Online
    Incentivized
    Chose QuickBooks Online
    I only selected QuickBooks online to control the cost of bookkeeping and accounting for my company. FreshBooks was a delight to use, with excellent support, intuitive UI, and easy integrations. The only reason I stay with QuickBooks is because I personally do not have the …
    Incentivized
    Chose QuickBooks Online
    I initially chose QuickBooks Online because I had already used the desktop version and was familiar with the interface. I have not tried any other similar software.
    Incentivized
    Chose QuickBooks Online
    QuickBooks online is the only program I have used.
    Incentivized
    Key User Insights
    Would buy again
    83%
    Would buy again
    129 Answers
    Delivers good value for the price
    87%
    Delivers good value for the price
    124 Answers
    Happy with the feature set
    83%
    Happy with the feature set
    129 Answers
    Lived up to sales and marketing promises
    82%
    Lived up to sales and marketing promises
    100 Answers
    Implementation went as expected
    85%
    Implementation went as expected
    117 Answers
    Features
    QuickBooks Online
    Payroll Management
    Comparison of Payroll Management features of QuickBooks Online
    Feature
    QuickBooks Online
    7.7
    125 Ratings
    2% above category average
    Pay calculation8.0114 Ratings
    Benefit plan administration6.962 Ratings
    Direct deposit files8.1105 Ratings
    Salary revision and increment management7.778 Ratings
    Reimbursement management7.784 Ratings
    Customization
    Comparison of Customization features of QuickBooks Online
    Feature
    QuickBooks Online
    7.0
    116 Ratings
    8% below category average
    API for custom integration6.996 Ratings
    Plug-ins7.198 Ratings
    Security
    Comparison of Security features of QuickBooks Online
    Feature
    QuickBooks Online
    8.2
    191 Ratings
    0% above category average
    Single sign-on capability8.3156 Ratings
    Role-based user permissions8.1181 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of QuickBooks Online
    Feature
    QuickBooks Online
    8.0
    217 Ratings
    3% above category average
    Dashboards8.1204 Ratings
    Standard reports8.3211 Ratings
    Custom reports7.7195 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of QuickBooks Online
    Feature
    QuickBooks Online
    7.8
    234 Ratings
    2% above category average
    Accounts payable8.6200 Ratings
    Accounts receivable8.6217 Ratings
    Cash management7.9198 Ratings
    Bank reconciliation9.0223 Ratings
    Expense management8.2206 Ratings
    Time tracking6.998 Ratings
    Fixed asset management7.798 Ratings
    Multi-currency support7.549 Ratings
    Multi-division support7.180 Ratings
    Regulations compliance7.979 Ratings
    Electronic tax filing8.0118 Ratings
    Self-service portal7.3126 Ratings
    Global Financial Support6.541 Ratings
    Primary and Secondary Ledgers7.972 Ratings
    Intercompany Accounting7.672 Ratings
    Localizations7.855 Ratings
    Journals and Reconciliations8.5146 Ratings
    Enterprise Accounting7.062 Ratings
    Configurable Accounting7.789 Ratings
    Centralized Rules Framework7.560 Ratings
    Standardized Processes8.6108 Ratings
    Inventory Management
    Comparison of Inventory Management features of QuickBooks Online
    Feature
    QuickBooks Online
    6.8
    90 Ratings
    7% below category average
    Inventory tracking6.685 Ratings
    Automatic reordering6.947 Ratings
    Location management7.254 Ratings
    Manufacturing module6.537 Ratings
    Order Management
    Comparison of Order Management features of QuickBooks Online
    Feature
    QuickBooks Online
    7.7
    144 Ratings
    4% above category average
    Pricing7.991 Ratings
    Order entry7.787 Ratings
    Credit card processing8.3111 Ratings
    Cost of goods sold8.0110 Ratings
    Order Orchestration7.347 Ratings
    End-to-end order visibility7.750 Ratings
    Order exception Resolution7.443 Ratings
    Best Alternatives
    QuickBooks Online
    Small Businesses
    QuickBooks Self-Employed (discontinued)
    Score4.3 out of 10
    Medium-sized Companies
    MYOB
    Score8.3 out of 10
    Enterprises
    Microsoft Dynamics GP
    Score5.3 out of 10
    All AlternativesView all alternatives
    User Ratings
    QuickBooks Online
    Likelihood to Recommend
    8.3
    (252 ratings)
    Likelihood to Renew
    9.6
    (27 ratings)
    Usability
    8.2
    (167 ratings)
    Availability
    9.0
    (6 ratings)
    Performance
    1.0
    (5 ratings)
    Support Rating
    9.9
    (70 ratings)
    Implementation Rating
    10.0
    (7 ratings)
    Configurability
    1.0
    (2 ratings)
    Contract Terms and Pricing Model
    5.0
    (1 ratings)
    CPA Rating
    7.4
    (18 ratings)
    Ease of integration
    1.3
    (2 ratings)
    Product Scalability
    2.0
    (3 ratings)
    Professional Services
    5.0
    (1 ratings)
    Vendor post-sale
    5.0
    (3 ratings)
    Vendor pre-sale
    5.0
    (3 ratings)
    User Testimonials
    QuickBooks Online
    Likelihood to Recommend
    Intuit
    QBO is a great solution for small and midsize companies. If the goal is to record all transactions and pull reliable financial reports, QBO is a great option. QBO is also a great solution if most operations are run in a system like Ramp. It syncs well with systems like that and turns the data into something management can use to make decisions. QBO is great because so many people use it. It is easy to find training online, and many people have experience with it.
    Incentivized
    Read full review
    Pros
    Intuit
    • Workflows for accounts payable invoice review are terrific.
    • Bill payment allows you to pay vendors online via ACH or check without having to write a physical check, which reduces admin time.
    • The cloud based login lends well to a remote or hybrid work environment for staff.
    • QuickBooks Online allows you to pre-configure vendors' general ledger expense accounts. This helps with general ledger coding accuracy and consistency.
    • QuickBooks Online integrates with Rippling HRIS, Coast, Capital One, JPMorgan Chase, etc., which lends well to an efficient month-end closing and reduced administrative time.
    Incentivized
    Read full review
    Cons
    Intuit
    • I dislike that the online bill pay option through QuickBooks is required for their invoicing.
    • The auto-fill portion of the customer setup, specifically the company name, is listed, but it also auto-fills in the name portion, which is inconvenient and time-consuming to remove.
    Incentivized
    Read full review
    Likelihood to Renew
    Intuit
    It like the product 'right out of the box' and I trust Intuit will continually improve it over the years based on my experience with their desktop products. The large providers of Apps makes customizing the entire package relatively easy and seamless for a wide variety of business types.
    Incentivized
    Read full review
    Usability
    Intuit
    Beyond being overkill for a small org's needs, QBO is constantly stealing screen real estate and attention by hammering users for account upgrades, connecting to one of their approved consultants or buying add-ons. The idea of using a simple configurable bookeeping and light accounting interface is completely missing. At the very least, we should be able to hide functions like inventory that we will never use.
    Incentivized
    Read full review
    Reliability and Availability
    Intuit
    We have rarely had outages in the last 10 years. I can only recall 2 times in the last 10 years where we were not able to access our client files.
    Incentivized
    Read full review
    Performance
    Intuit
    Everything process has its bugs lately with the new interface. Nothing has worked smoothly since this all began last month.
    Incentivized
    Read full review
    Support Rating
    Intuit
    In my experience, most representatives keep me on the phone for hours, literally, for a single issue and then usually cannot resolve it satisfactorily. I have 10 open cases that need resolution and, in my experience, there has been NO follow-up communication on any of them.
    Incentivized
    Read full review
    Implementation Rating
    Intuit
    The person in charge of QB needs to be very accurate with record keeping and is recommended to stay on top of tasks. The biggest issue we have is reconciliation, and those issues occur only when too much time has occurred between reconciliations
    Incentivized
    Read full review
    Alternatives Considered
    Intuit
    As a freelance bookkeeper, the Desktop version of QuickBooks Online doesn't allow for ease of access from any device. Having to be on a computer with the software downloaded creates additional work to gain access to all required filings etc. Also, I personally find the linking functionality on the Online version to be much more streamlined and user friendly.
    Read full review
    Scalability
    Intuit
    As we have grown along our professional path, we have also expanded our use of QB. The scalability is easy and features seem to be waiting for you until you need them. We have increased profits by over 10x from our first year in business to the current and have yet to find a reason to look elsewhere
    Incentivized
    Read full review
    Return on Investment
    Intuit
    • QuickBooks has given us a useful portal by which to get an overview of our financials.
    • QuickBooks has given us a relatively easy way to send out invoices quickly and efficiently.
    • Due to the customization limitations on QuickBooks, we've had to get creative in third-party implementations to better represent our brand and to track financials.
    Incentivized
    Read full review
    ScreenShots

    QuickBooks Online Screenshots

    Screenshot of the accounting and bank transactions interfaceScreenshot of an overview of the accounting inventoryScreenshot of book marksScreenshot of the business tax overviewScreenshot of the customer hubScreenshot of the dashboard