What users are saying about

QuickBooks Online

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Top Rated
598 Ratings

QuickBooks Online

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Top Rated
598 Ratings
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Score 7.9 out of 101

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Likelihood to Recommend

QuickBooks Online

In the past we have used QuickBooks Online to schedule vendor payment and tracking between various properties. This was helpful to us because it not only ensured that many payments to many vendors across many dates were shipped in time, but the built-in reporting and tax prep features made filing so much easier when it came to be tax time.
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Feature Rating Comparison

Payroll Management

QuickBooks Online
7.5
Pay calculation
QuickBooks Online
8.1
Benefit plan administration
QuickBooks Online
7.0
Direct deposit files
QuickBooks Online
8.8
Salary revision and increment management
QuickBooks Online
6.3
Reimbursement management
QuickBooks Online
7.3

Customization

QuickBooks Online
7.7
API for custom integration
QuickBooks Online
8.1
Plug-ins
QuickBooks Online
7.2

Security

QuickBooks Online
8.7
Single sign-on capability
QuickBooks Online
9.1
Role-based user permissions
QuickBooks Online
8.2

Reporting & Analytics

QuickBooks Online
8.4
Dashboards
QuickBooks Online
8.6
Standard reports
QuickBooks Online
8.7
Custom reports
QuickBooks Online
7.8

General Ledger and Configurable Accounting

QuickBooks Online
8.0
Accounts payable
QuickBooks Online
8.6
Accounts receivable
QuickBooks Online
8.3
Cash management
QuickBooks Online
8.1
Bank reconciliation
QuickBooks Online
8.2
Expense management
QuickBooks Online
8.0
Time tracking
QuickBooks Online
6.1
Fixed asset management
QuickBooks Online
7.2
Multi-currency support
QuickBooks Online
7.9
Multi-division support
QuickBooks Online
8.0
Regulations compliance
QuickBooks Online
7.9
Electronic tax filing
QuickBooks Online
8.3
Self-service portal
QuickBooks Online
8.0
Global Financial Support
QuickBooks Online
7.5
Primary and Secondary Ledgers
QuickBooks Online
9.5
Intercompany Accounting
QuickBooks Online
8.2
Localizations
QuickBooks Online
7.5
Journals and Reconciliations
QuickBooks Online
8.6
Enterprise Accounting
QuickBooks Online
8.1
Configurable Accounting
QuickBooks Online
7.9
Centralized Rules Framework
QuickBooks Online
8.6
Standardized Processes
QuickBooks Online
7.8

Inventory Management

QuickBooks Online
8.0
Inventory tracking
QuickBooks Online
6.2
Automatic reordering
QuickBooks Online
8.5
Location management
QuickBooks Online
7.3
Manufacturing module
QuickBooks Online
10.0

Order Management

QuickBooks Online
7.5
Pricing
QuickBooks Online
7.1
Order entry
QuickBooks Online
7.9
Credit card processing
QuickBooks Online
7.7
Cost of goods sold
QuickBooks Online
7.8
Order Orchestration
QuickBooks Online
7.5
End-to-end order visibility
QuickBooks Online
7.5
Order exception Resolution
QuickBooks Online
7.1

Accounting Firm BPO Features

QuickBooks Online
8.0
Branded client dashboards
QuickBooks Online
9.0
Client data roll-up capabilities
QuickBooks Online
8.3
Client data consolidation for benchmarking
QuickBooks Online
6.4
Configurable alerts
QuickBooks Online
8.0
Billing bypass
QuickBooks Online
7.8
Client template cloning
QuickBooks Online
8.3
Single sign-on
QuickBooks Online
9.0
Configurable client onboarding questions
QuickBooks Online
6.7
Cross-client workflow management
QuickBooks Online
8.3
Industry-specific versioning
QuickBooks Online
8.3
Legacy system data migration
QuickBooks Online
7.6

Pros

  • Expense reporting. There are several reporting options making this a breeze to produce
  • Scheduling bill pay to various vendors
  • Tax preparation and getting ready to file.
No photo available

Cons

  • Collaboration. I would like multiple members of our team to be able to collaborate better. I have difficulty sometimes tracking what was done by whom at a user level.
  • Making user permissions easier to manage. Setting security options between users. The features may be there but it is not as intuitive to set certain access permissions and differentiate between users as I would like.
  • Integration into Outlook calendars would be a nice add-on for payment reminders. These are setup and scheduled for payment automatically through the app, but a reminder on my personal calendar would be a nice add on. It may even be available but I am not aware of it.
No photo available

Likelihood to Renew

QuickBooks Online7.8
Based on 19 answers
QuickBooks Online is a great product and there's no need for us to switch. It does everything we need and does it without hiccups.
No photo available

Usability

QuickBooks Online8.0
Based on 10 answers
Quickbooks is a more than adequate solution that solves many complex problems. Is it the easiest tool to use? - No. Is it totally learnable to anyone who is accustom to performing these responsibilities either manually or with other competitor tools? - Absolutely.
No photo available

Reliability and Availability

QuickBooks Online5.6
Based on 3 answers
While there is an app, which makes it accessible, all the features are not available.
Tya Bolton profile photo

Performance

QuickBooks Online7.9
Based on 2 answers
There are tab issues. When I tab the field doesn't highlight and I have to backspace or delete what is in the field. Happens on the memo field and sometimes other fields. Very time consuming.
Colleen Walker profile photo

Support

QuickBooks Online5.0
Based on 4 answers
My calls are answered quickly and my issues resolved usually immediately.
John H. Adair CPA profile photo

Implementation

QuickBooks Online5.2
Based on 3 answers
I'm frustrated. Wound up with two companies, have to keep switching back and forth. This is unsatisfactory!
Robin M. Robboy, CPA profile photo

Alternatives Considered

My bookkeeper introduce me to QBs, I haven't had a chance to compare to other providers like Xero.
Benjamin Jaboeuf profile photo

Rating for Public Practice CPAs

QuickBooks Online7.4
Based on 18 answers
Ease of use and ability to set up a new client.
No photo available

Return on Investment

  • Given us an easy way to manage and keep track of our money
  • Helped us know what smart expenses we could make and what we can afford to spend on
  • Given us clear objectives and paths to growing financially
No photo available

Pricing Details

QuickBooks Online

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details