Flock vs. Google Hangouts (Classic)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Flock
Score 9.4 out of 10
N/A
Flock is a collaborative business messaging application, designed to compete with Slack. The app is presented as a fast and reliable means of communication, and is available in a free edition for teams of up to twenty members.
$0
for teams of 1-20 members
Google Hangouts (Classic)
Score 7.8 out of 10
N/A
The classic version of Google Hangouts included messaging, voice, VoIP, and video call capabilities. It was replaced by the Hangouts Chat collaboration tool, and Google continues to support conferencing via the new Hangouts Meet.N/A
Pricing
FlockGoogle Hangouts (Classic)
Editions & Modules
Starter
$0
for teams of 1-20 members
Pro
$6
per month per user (ideal for teams of 20-100 users)
Enterprise
Contact Sales
for organizations of 100+ members
No answers on this topic
Offerings
Pricing Offerings
FlockGoogle Hangouts (Classic)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscount available for annual pricing.
More Pricing Information
Community Pulse
FlockGoogle Hangouts (Classic)
Considered Both Products
Flock
Chose Flock
I did not like Google Hangouts. Hangouts is more geared toward personal communication instead of business related communication. Flock is also a lot easier to use and has more options related to a business setting.
Chose Flock
Unlike Flock which is more official, Google Hangouts are geared towards personal communication rather than business. Flock on the other hand has many features which relate to business setting
Google Hangouts (Classic)

No answer on this topic

Features
FlockGoogle Hangouts (Classic)
Project Management
Comparison of Project Management features of Product A and Product B
Flock
7.8
13 Ratings
0% above category average
Google Hangouts (Classic)
-
Ratings
Task Management8.311 Ratings00 Ratings
Gantt Charts7.27 Ratings00 Ratings
Scheduling9.010 Ratings00 Ratings
Workflow Automation8.011 Ratings00 Ratings
Mobile Access9.113 Ratings00 Ratings
Search6.911 Ratings00 Ratings
Visual planning tools6.38 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Flock
8.4
13 Ratings
5% above category average
Google Hangouts (Classic)
-
Ratings
Chat9.713 Ratings00 Ratings
Notifications9.313 Ratings00 Ratings
Discussions9.113 Ratings00 Ratings
Surveys8.29 Ratings00 Ratings
Internal knowledgebase6.77 Ratings00 Ratings
Integrates with GoToMeeting10.01 Ratings00 Ratings
Integrates with Gmail and Google Hangouts8.06 Ratings00 Ratings
Integrates with Outlook6.04 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Flock
7.1
12 Ratings
12% below category average
Google Hangouts (Classic)
-
Ratings
Versioning7.48 Ratings00 Ratings
Video files6.510 Ratings00 Ratings
Audio files6.510 Ratings00 Ratings
Document collaboration8.012 Ratings00 Ratings
Access control7.19 Ratings00 Ratings
Advanced security features6.39 Ratings00 Ratings
Integrates with Google Drive7.07 Ratings00 Ratings
Device sync8.211 Ratings00 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Flock
-
Ratings
Google Hangouts (Classic)
6.3
57 Ratings
24% below category average
Hosted PBX00 Ratings6.915 Ratings
Multi-level Interactive Voice Response (IVR)00 Ratings7.725 Ratings
User templates00 Ratings5.022 Ratings
Call reports00 Ratings9.034 Ratings
Directory of employee names00 Ratings3.045 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Flock
-
Ratings
Google Hangouts (Classic)
8.0
66 Ratings
4% below category average
Answering rules00 Ratings8.033 Ratings
Call recording00 Ratings7.937 Ratings
Call park00 Ratings7.018 Ratings
Call screening00 Ratings9.036 Ratings
Message alerts00 Ratings8.058 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Flock
-
Ratings
Google Hangouts (Classic)
8.6
84 Ratings
7% above category average
Video conferencing00 Ratings9.079 Ratings
Audio conferencing00 Ratings9.079 Ratings
Video screen sharing00 Ratings7.148 Ratings
Instant messaging00 Ratings9.052 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Flock
-
Ratings
Google Hangouts (Classic)
8.0
85 Ratings
1% below category average
Mobile app for iOS00 Ratings8.173 Ratings
Mobile app for Android00 Ratings8.071 Ratings
Best Alternatives
FlockGoogle Hangouts (Classic)
Small Businesses
Stackby
Stackby
Score 8.9 out of 10
CloudTalk
CloudTalk
Score 7.5 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
CloudTalk
CloudTalk
Score 7.5 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FlockGoogle Hangouts (Classic)
Likelihood to Recommend
9.4
(13 ratings)
8.0
(91 ratings)
Likelihood to Renew
9.0
(1 ratings)
10.0
(1 ratings)
Usability
9.5
(7 ratings)
8.0
(7 ratings)
Support Rating
8.8
(3 ratings)
8.0
(36 ratings)
User Testimonials
FlockGoogle Hangouts (Classic)
Likelihood to Recommend
Titan.Mail
Flock is very well suited in scenarios where individuals must communicate via chat. It also works great when teams need to communicate via group chat messages. File and document sharing is another area where Flocks works well. Channels are used for discussions on specific topics or organization-wide announcements. Flock may be less appropriate when you use it for voice and video calls. Where.
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Discontinued Products
Had I completed this review a couple years ago, I would have given a rating of 9 or 10 as Hangouts (Classic) is an excellent product. However, now that Google Chat has succeeded Hangouts, I would not recommend that any new users begin using it where other more modern options are available. Android users who want an internet based instant messaging that also supports calling and video calling could benefit from using Hangouts (Classic) as Google Chat requires the user to also have Google Meet installed to make video calls and there is no voice only calling option.
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Pros
Titan.Mail
  • Networked phones are a thing of past now. We don’t have to stop what we are doing to receive phone calls currently because Flock can do that
  • It is now easy to send messages to many people at the same time, all we need to do is to add all the contants in the chat and select all to send a message
  • This software has an in-built to-do-list which allows us to assign tasks to different people or users and then supervise each independently
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Discontinued Products
  • Google Hangouts (Classic) is embedded within Gmail's scheduler, so setting up the link is as quick as a click of the button. It's a one-step process.
  • Google Hangouts (Classic) is user-friendly and [has] features to share screens easily.
  • Google Hangouts (Classic) is much easier to use than its competitors.
  • Google Hangouts (Classic) have [a] good connection time and there are few glitches.
Read full review
Cons
Titan.Mail
  • A tool is only good if people use it. Some of the artists I work with found it too complex (though I don't think they really gave it a good shot).
  • We used it heavily for about six months and it didn't hit too many other big negative points.
Read full review
Discontinued Products
  • I would like to see improved video support, so that saved videos can be sent back and forth via Hangouts more easily, without having to start a separate meet chat
  • More pronounced notifications of messages would be helpful; pop up notifications are good, but once there is one, additional messages do not pop up
  • Custom muting times would be great, so that if I am in a 90 minute Zoom meeting, I can set it for that time; right now, it is 1 hour or 2 hours. Easy to forget.
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Likelihood to Renew
Titan.Mail
We would likely to renew use of Flock for our organization since it meets most of the requirements of team collboration and communication for a small group like us. Most of our Flock users like it's features and use it extensively for day-to-day work. We are quite optimistic about it's future updates.
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Discontinued Products
No answers on this topic
Usability
Titan.Mail
It is good to give what an app deserves, Flock is very efficient and effective app to manage the all day to day activities and communicate across all team members, create groups, share files, send reminders schedule reminders for each group or persons and share notes.Pin files and search any messages from anyone with advanced filters. It's a great app.
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Discontinued Products
The tool is almost self-implemented. It is likely to be available in every pc or mobile device a user or potential user might have, and all you need to do is adding the company's account and you are done. Once you are setted up, you have almost all actual communication methods available in one tool
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Support Rating
Titan.Mail
We've only needed customer support a few times with Flock (mainly concerning app integration and security), and they've always been timely and helpful, which are the only things I truly need from support. The response rate was still rapid, and there's plenty of support available online as well for Flock.
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Discontinued Products
Google Hangouts works great and does not require a lot of work to troubleshoot. Everything is simple and easy to use. Google provides all of the tools that one requires to utilize Google Hangouts and any information can be found in the built-in help tools. There is also a forum for users to report issues and typically, Google responds well and will try to work out any issues.
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Alternatives Considered
Titan.Mail
Flock as mentioned takes the best of all these apps and improves upon them. Flock's UI was exactly what we were looking for and Flock doesn't overcharge small teams for search functional or messaging. It just offers a great product at a great price combined with great support. Their chat ticket system works almost immediately.
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Discontinued Products
Google is the white cotton socks of the conferencing world. It’s a great ad-hoc tool, but not too much more. If you are not looking to spend money or operate completely on WiFi (without data charges), it’s a great free option as well. The benefit of being free and open is also the liability. It doesn’t have a great integration story with other corporate tools, but [it doesn’t have to] if you aren’t looking for that. All in all, it’s as helpful and ubiquitous as a public payphone…without the pay…and with a video capability.
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Return on Investment
Titan.Mail
  • Organizing notes manually has been drastically reduced. Flock folders and chats are perfect for keeping each file separate.
  • We have not missed one calendar event with Flocks integration of our Google Calendar.
  • Being able to cut out or $99/month case management software has saved a ton of money each month.
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Discontinued Products
  • I believe it was part of the google suite that was purchased. It was worth the cost as it was cheaper. I believe it is now free, but also becoming deprecated. It is much better to use Teams, Discord, Telegram, etc. Google does not provide enough support or features to make using hangouts worth it these days.
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ScreenShots

Flock Screenshots

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