Likelihood to Recommend FloristWare is well suited for every aspect of the florist business and is adaptable to any size florist company.
Read full review Square POS is by far the easiest POS software to use at events and train additional team members on - even with temporary or first-time employees. It's easy to see how each event is doing in live time. It gives the event manager a real-time view of revenue earned. Its really easy to create/manage/delete users to keep the platform secure.
Read full review Pros The reporting tool is powerful - provided the product categories and sales accounts have been well thought through. The fixed reports have been intuitively created; but the export feature makes them even more powerful, so as to be tailor made for the individual business. The marketing tools campaign builders, fundraisers, advertising analyzers, etc. are effective and have brought us business we would otherwise not have seen, and saved us money we would otherwise have thrown at the wrong advertisers. Customer data can be pulled and sorted in a multitude of ways, depending on the purpose. We use the marketing tools routinely. The financial tools make my life easier. Need to file and pay sales tax? A Sales Report Summary for any date range instantly gives gross sales, taxable sales, sales tax due. Need a current inventory report? A push-button report is generated, by product category. Need to know how this month's sales compare to the same month last year? Not a problem. Read full review Mobile transactions (not like from a phone, but in terms of the ability to physically relocate rapidly). Simple setup. Generally uncomplicated pricing. Widespread customer familiarity: because it's so regularly in use in our industry (musicians/entertainment professionals), people know and trust it in a way that you might not with a different provider. Read full review Cons I would like to see the ability to save work and continue later (as in pause order entering). I would like to see in the future a more advanced routing module. Read full review Too much going on for simple users. There are so many different apps and pages now that I get lost almost every time I log onto Square The high percentage of fees taken from sales The difficulty in changing default settings The layout of the “website” you can create is truly a nightmare Read full review Likelihood to Renew I don't really foresee anything being able to dislodge Square from our organization—we're not evangelists or anything like that—it's just the best solution we've found for our use case. Being able to quickly handle transactions from customers and then track all of those sales for analysis/bookkeeping later on.
Read full review Usability I give FloristWare a rating of 10 for usability because I have never had an ounce if difficulty with any of its functions or features.
Read full review Once set up, Square POS is very easy to use. I feel it is a little too easy. Many other solutions have some layer of complexity to them but Square POS is pretty straightforward and this makes it the ideal POS solution in my opinion. If a solution can remove the barriers to use and allow end users to get on with their tasks without being slowed down, then it is a winner. This is what we were able to achieve with Square POS.
Read full review Support Rating Support is outstanding, Mark wouldn't allow anything less!
Read full review An admission - I have NEVER had to use Square POS support. The system is seamless, it just works! I have never had any queries about how the system worked as everything is so clearly laid out. I have never had any problems with payments. If their support systems are anywhere near as good as their software, I think we'll be in good hands.
Read full review Alternatives Considered I have never felt the need to seek out an alternative to Floristware.
Read full review We only used Square POS while we were getting set up with
Authorize.Net . It isn't as flashy or recognized by the general public, but in our industry, that isn't a priority. We do very large transactions so the higher rates and fees from Square add up insanely quickly making the lower rates and fees from
Authorize.Net the nail in Square's coffin for us.
Read full review Return on Investment Has kept us on top of account billing, so positive Read full review The opportunity cost of waiting for payments and manually bringing them to a bank means that we don't have to visit our bank branch. That alone saves us several hours each month. We can use ordinary computers and mobile devices with Square instead of paying for expensive software or terminals. Our clients appreciate not having to process payments to us, and anything that helps our clients and makes them happy carries more import than I can explain in this space. Read full review ScreenShots