FloristWare vs. Toast Point of Sale

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FloristWare
Score 9.0 out of 10
Small Businesses (1-50 employees)
FloristWare is a POS/CRM system for anyone in the business of selling flowers. It is designed to help retail florists increase sales and profits while saving time and money. The vendor says FloristWare is an "independent" system, meaning that it is not affiliated with any wire service and does not involve the costs or entanglements that typically come with wire service systems. Additionally, the vendor says it is also very different than other independent POS…N/A
Toast Point of Sale
Score 6.8 out of 10
N/A
Toast Point of Sale is a cloud-based restaurant point of sale solution provided as the foundation for Toast's all in one restaurant management solution which supports payment processing, as well as customer care, gift cards and loyalty, as well as back of house and back office (HR, payroll, schedule and shift management, etc.).
$69
per month
Pricing
FloristWareToast Point of Sale
Editions & Modules
No answers on this topic
Starter
$69
per month
Essentials
$99
per month
Growth
$199
per month
Offerings
Pricing Offerings
FloristWareToast Point of Sale
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
FloristWareToast Point of Sale
Top Pros
Top Cons
Best Alternatives
FloristWareToast Point of Sale
Small Businesses
Square POS
Square POS
Score 9.1 out of 10
Square POS
Square POS
Score 9.1 out of 10
Medium-sized Companies
Epicor Eagle
Epicor Eagle
Score 8.3 out of 10
Shopify
Shopify
Score 8.8 out of 10
Enterprises

No answers on this topic

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
FloristWareToast Point of Sale
Likelihood to Recommend
9.0
(4 ratings)
5.1
(14 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(1 ratings)
Usability
9.1
(1 ratings)
6.0
(1 ratings)
Support Rating
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
FloristWareToast Point of Sale
Likelihood to Recommend
FloristWare
FloristWare is well suited for every aspect of the florist business and is adaptable to any size florist company.
Read full review
Toast
For restaurants it's great, and that's the only scenario I'm really use to seeing it. However I do have to say that during Christmas time, our city has a craft bizarre where local artists are featured and sell their wares, and this Bizarre was using Toast POS. Therefore, I think it can really span across all avenues. It's great because of how it categorizes menus, and how you can run reports like a p-mix to see your top sellers, and bottom sellers, etc. The more I think of it, now, really any business that sells something and needs to track those sales, could use this POS. A tire store? Sure. A hat shop? Absolutely. The great thing about Toast is that it is just SO customizable! You can even make the buttons different colors, that's how customizable it is. Lastly, the ability to sell online has been a game-changer. I wish there was a little bit better formatting for online ordering, but really, you can add pictures, descriptions, modifiers, use discount codes, and accept gift cards all online. We didn't have to build out an online store, we just had to build out our menu buttons and we were all set.
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Pros
FloristWare
  • The reporting tool is powerful - provided the product categories and sales accounts have been well thought through. The fixed reports have been intuitively created; but the export feature makes them even more powerful, so as to be tailor made for the individual business.
  • The marketing tools campaign builders, fundraisers, advertising analyzers, etc. are effective and have brought us business we would otherwise not have seen, and saved us money we would otherwise have thrown at the wrong advertisers. Customer data can be pulled and sorted in a multitude of ways, depending on the purpose. We use the marketing tools routinely.
  • The financial tools make my life easier. Need to file and pay sales tax? A Sales Report Summary for any date range instantly gives gross sales, taxable sales, sales tax due. Need a current inventory report? A push-button report is generated, by product category. Need to know how this month's sales compare to the same month last year? Not a problem.
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Toast
  • The ability for guest to select a receipt type.
  • Allowing to enter in different types of orders (current in-store orders, future orders, house account orders, and more).
  • The convenience of touch screen use and strong calibration.
  • Ability to swivel tablet from employee to guest.
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Cons
FloristWare
  • I would like to see the ability to save work and continue later (as in pause order entering).
  • I would like to see in the future a more advanced routing module.
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Toast
  • Though sales details are available in real time, the analytics take 2-3 days to post. So if you are looking for specific modifications you'll have to wait.
  • Though you can edit the menus directly from the devices and move them around like you do on a smartphone, it doesn't give you a sorting option. If you're OCD like me, you have to alphabetize my hand.
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Likelihood to Renew
FloristWare
No answers on this topic
Toast
There are many features I wish Toast had that it currently does not, but we are likely to renew this year because given Toast's recent increase in funding and expanding of their staff, we are hopeful some of these issues will finally be resolved in 2019. Plus, though I've never done it, I'd imagine that switching to another POS system would take a ton of time, money, and resources---things most businesses don't have a lot of. So we'll sit tight with Toast for now and see what they come up with this year in terms of fixing our biggest pain-points.
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Usability
FloristWare
I give FloristWare a rating of 10 for usability because I have never had an ounce if difficulty with any of its functions or features.
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Toast
Toast POS is a great basic POS tool, having some features I didn't think would be possible at this price point, such as:
  • processing CC payments in "offline mode" in case there is an internet outage
  • kitchen display screens
  • collecting payment from customers using a handheld right at their table
  • pre-approving card payments to assure the customer has enough money to pay for their order, etc
That being said, I still feel that Toast misses the mark on some things that I truly would consider 'common-sense' features, such as:
  • providing hardware that connects the Register Screen (Elo) to the Cash drawer so it doesn't fall off the table when flipped over for customer signature
  • accepting physical and e-gift cards as payment on their own online ordering platform (ToastOO)
  • a Rewards Program that allows for online enrollment, rather than holding up quick-serve lines to sign up
  • a Promo code feature that allows you to add basic restrictions such as Limit 1 per customer, or date/time limitations
  • increasing in-store operations efficiency by creating more straight-forward ways to manage restaurant/ToastOO hours, and Delivery/Takeout quote estimates
Facing these issues after 3+ years has been a frustration. We hope Toast has some solutions in mind that they will be implementing in 2019.
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Support Rating
FloristWare
Support is outstanding, Mark wouldn't allow anything less!
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Toast
No answers on this topic
Alternatives Considered
FloristWare
I have never felt the need to seek out an alternative to Floristware.
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Toast
Toast is so much easier to use than Breadcrumb. The display is so much easier to navigate. The card readers are more quality with Toast. Chownow was hard because it had its own printer, different than our kitchen printer, for to go orders, but now with Toast's all in one ordering we get the to go orders sent to the kitchen with the same ease as if they were getting fired from the main floor.
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Return on Investment
FloristWare
  • Has kept us on top of account billing, so positive
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Toast
  • Offline mode has helped with ROI, as we are still able to process credit cards, whereas before we could not and would have to accept cash only.
  • A streamlined and integrated online ordering platform has cut down on the need of a third-party platform.
  • Customer loyalty program has really motivated customers to order more often with higher ticket averages.
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ScreenShots