Flowdock vs. Nuclino

Flowdock is well suited for small teams and to environments that doesn't need too much reliability. I think it has some management problems that can make your life difficult if you have to manage a big amount of users. If you want just a tool communication with basic features (without using any integration or robust features) it can be suitable for you. You should try Flowdock using its free version for a small team and compare with others similar products. Flowdock delivers team chat and collaboration features, but is not necessarily the best product. Maybe some usability problems that disturb me won't be so relevant to you.

Incentivized

Nuclino is suitable for just about any company. It is intuitive and helps keep any company organized.

Incentivized

• Mobile app experience
• Software integrations
• Notifications

• Workspaces are helpful to segment information.
• Being able to download files directly from Nuclino is useful.
• Having the ability to link to external docs is useful.

Incentivized

• One thing a little bit annoying is that a lot of links to others Flowdock sections (preferences, external services, etc) will open a new window/tab. Each click may take you to a new window and you can get lost easily.
• There isn't a quick access list to members of your organization to start a private chat. I took a while to find how to do that. The interface and usability could be better.
• There isn't an app for Windows Phone.
• Sometimes you try to load some conversation and it doesn't show anything. It is not frequently but happens sometimes.

Incentivized

• No real offline use is possible.
• For small teams it's ok, but pricing is too high if lots of employees need to work with it.

Incentivized

I go with the flow because I'm a newer employee and Flowdock works as advertised. If it were my decision to choose a team communciator for the organization, I'd recommend we go with Slack for its robust features and ever-changing/evolving software integrations. Slack is the outright innovator in the space and will continue to hold that role for some time.

I love Nuclino's usability. The layout is clean, simple, easy to follow, and bright. I like that there is a read-only account option so that less-tech savvy people can still use it and they won't need to worry about deleting key information from the database. Similarly, I like the features that allow multiple contributors to have the same features to edit.

Incentivized

The Nuclino knowledge base is good. Most answers to your questions can be found there. I didn't need to contact support at all.

Incentivized

Slack is a similar software.

Private chat or channels are well implemented in both softwares and both are also very easy to setup.

Besides of some usability problemas I think Flowdock is still better than Slack in this user experience and design.

The second point is the price. Flowdock is half price of Slack ($3/month). If you are a student or a non-profit organization, you are able to get some special license.

Incentivized

Nuclino is the clear winner when it comes to ease of use for both the administrator and user. Less setup time and less "training" time. The streamlined interface is quick and intuitive to learn and is not cluttered as compared to Confluence. Every tool you need to use to create a page or administer the workspace is available immediately on screen or by right-clicking. In contrast, Confluence buries many tools in administrative interfaces and only allows use of some features once you make several clicks to include a "macro" or "plug-in". We use both tools and I get complaints constantly from my team about how complicated Confluence can get just to author a quick page.

Incentivized

• Our company uses it by default.
• I enjoy the ability to communicate outside of text messages...keeps the conversation on in it's own bucket.

• Having a central documentation allowed users to find data more quickly, which resulted in 50% less "question" type bugs that would appear in our queue.
• Collaborating documentation before development resulted in less bugs; this is part process but the ease of sharing and making related documentation easy to access encouraged users into adapting the process.
• Increased use in documentation allows support response time to be higher for triage since supporting documentation is ready to go.

Incentivized