What users are saying about
7 Ratings
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Top Rated
6807 Ratings
7 Ratings
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Score 9.5 out of 100

Slack

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Top Rated
6807 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Feature Set Ratings

  • Slack ranks higher in 3 feature sets: Project Management, Communication, File Sharing & Management

Project Management

4.9

Flowdock

49%
8.0

Slack

80%
Slack ranks higher in 7/7 features

Task Management

6.7
67%
2 Ratings
7.7
77%
171 Ratings

Gantt Charts

3.0
30%
1 Rating
7.5
75%
62 Ratings

Scheduling

4.0
40%
1 Rating
7.6
76%
132 Ratings

Workflow Automation

2.0
20%
1 Rating
8.1
81%
141 Ratings

Mobile Access

7.2
72%
2 Ratings
9.4
94%
275 Ratings

Search

5.7
57%
2 Ratings
8.5
85%
275 Ratings

Visual planning tools

6.0
60%
1 Rating
7.6
76%
96 Ratings

Communication

3.8

Flowdock

38%
8.5

Slack

85%
Slack ranks higher in 8/8 features

Chat

8.9
89%
2 Ratings
9.7
97%
298 Ratings

Notifications

7.7
77%
2 Ratings
9.1
91%
295 Ratings

Discussions

7.7
77%
2 Ratings
9.3
93%
289 Ratings

Surveys

2.0
20%
1 Rating
7.9
79%
167 Ratings

Internal knowledgebase

1.0
10%
1 Rating
7.5
75%
172 Ratings

Integrates with GoToMeeting

1.0
10%
1 Rating
7.8
78%
94 Ratings

Integrates with Gmail and Google Hangouts

1.0
10%
1 Rating
8.6
86%
159 Ratings

Integrates with Outlook

1.0
10%
1 Rating
7.8
78%
107 Ratings

File Sharing & Management

7.8

Flowdock

78%
8.6

Slack

86%
Slack ranks higher in 8/8 features

Video files

8.0
80%
1 Rating
8.6
86%
240 Ratings

Audio files

8.0
80%
1 Rating
8.7
87%
235 Ratings

Document collaboration

8.0
80%
1 Rating
8.4
84%
193 Ratings

Access control

8.0
80%
1 Rating
8.3
83%
173 Ratings

Advanced security features

7.0
70%
1 Rating
8.5
85%
146 Ratings

Versioning

N/A
0 Ratings
8.5
85%
117 Ratings

Integrates with Google Drive

N/A
0 Ratings
8.7
87%
187 Ratings

Device sync

N/A
0 Ratings
8.8
88%
185 Ratings

Attribute Ratings

  • Flowdock is rated higher in 1 area: Likelihood to Renew
  • Slack is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

6.6

Flowdock

66%
2 Ratings
9.2

Slack

92%
298 Ratings

Likelihood to Renew

10.0

Flowdock

100%
1 Rating
9.0

Slack

90%
16 Ratings

Usability

Flowdock

N/A
0 Ratings
9.4

Slack

94%
28 Ratings

Support Rating

Flowdock

N/A
0 Ratings
7.5

Slack

75%
120 Ratings

Implementation Rating

Flowdock

N/A
0 Ratings
10.0

Slack

100%
4 Ratings

Likelihood to Recommend

Broadcom

Flowdock is well suited for small teams and to environments that doesn't need too much reliability. I think it has some management problems that can make your life difficult if you have to manage a big amount of users. If you want just a tool communication with basic features (without using any integration or robust features) it can be suitable for you. You should try Flowdock using its free version for a small team and compare with others similar products. Flowdock delivers team chat and collaboration features, but is not necessarily the best product. Maybe some usability problems that disturb me won't be so relevant to you.
Read full review

Salesforce

Slack has a lot of benefits, but you should know that it's a heavy "messenger" it's very useful in a big companies but not so much if you work in a small startups, it's much faster and easier to send messages via Whatsapp or Telegram, I was working in a startup for 2 years and it was pretty strange to have so many channels with 2-3 person in each which is quiet losing the point of slack. And now, if you are a big company that's the benefits which you will get with slack: - Option to have many channels for different topics - Option to answer to a message in a single tread which makes a whole feed lean and if you want to see and read what goes on you can just enter to the tread - Option to integrate different services like Google Azure or other small 3rd parties - Option to make a calls/group calls
Read full review

Pros

Broadcom

  • Mobile app experience
  • Software integrations
  • Notifications
Read full review

Salesforce

  • Schedule messages --> In order to promote work-life balance, we can schedule messages such that they reach the recipient's inbox during the office hours
  • Entire conversation --> A new joiner to a channel has access to all the previous conversation, making it easy for Knowledge Transfer
  • Snooze notification option --> This is really helpful so that individuals don't get disturbed during the off-time or when they are in meetings/doing some important work
Read full review

Cons

Broadcom

  • One thing a little bit annoying is that a lot of links to others Flowdock sections (preferences, external services, etc) will open a new window/tab. Each click may take you to a new window and you can get lost easily.
  • There isn't a quick access list to members of your organization to start a private chat. I took a while to find how to do that. The interface and usability could be better.
  • There isn't an app for Windows Phone.
  • Sometimes you try to load some conversation and it doesn't show anything. It is not frequently but happens sometimes.
Read full review

Salesforce

  • I'd like to see further ways to organize my chats. Right now, it's very linear. Maybe folders inside folders.
  • Being able to transfer any videos recorded in Slack between slack conversations without downloading and uploading. Aka, a Slack link for the video (like loom).
  • A cheat sheet of available commands (like starting a zoom chat) --I'd love to know what all my company has enabled.
Read full review

Pricing Details

Flowdock

Starting Price

Editions & Modules

Flowdock editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Slack

    Starting Price

    $8 Per User Per Month

    Editions & Modules

    Slack editions and modules pricing
    EditionModules
    Standard$8.001
    Plus$15.002

    Footnotes

    1. Per User Per Month
    2. Per User Per Month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Pricing Info

    Likelihood to Renew

    Broadcom

    I go with the flow because I'm a newer employee and Flowdock works as advertised. If it were my decision to choose a team communciator for the organization, I'd recommend we go with Slack for its robust features and ever-changing/evolving software integrations. Slack is the outright innovator in the space and will continue to hold that role for some time.
    Read full review

    Salesforce

    As useful as Slack has become within our company, I feel fairly confident we will continue to use Slack as a communication tool. They continue to improve their software and add value to its use within our office. Customer service delivers, which is an absolute must. Looking forward to how they improve.
    Read full review

    Usability

    Broadcom

    No answers on this topic

    Salesforce

    As long as you use the basic chat features and nothing more, it really is super easy to understand and use. Once you want to take advantage of some of the more advanced features and capabilities, that's when things get complicated. Anyone who has use SMS or a chat program before will be able to figure out the basics though, so rolling this out should be relatively straightforward and not required exhaustive training. Teaching chat etiquette is something else though.
    Read full review

    Support Rating

    Broadcom

    No answers on this topic

    Salesforce

    I've never had to contact support for Slack which is a great testament to its ease and use. Adding people outside of the organization takes a little getting used to, but ultimately allows for greater collaboration between FTE and contractors. There is no clear alternative to this software, so it's the best we can do for now.
    Read full review

    Implementation Rating

    Broadcom

    No answers on this topic

    Salesforce

    It always helps if you communicate to everyone in the organization how important it is to drop whatever other chat tools they are using and jump quickly to Slack. They will all fall in love with it.
    Read full review

    Alternatives Considered

    Broadcom

    Slack is a similar software.
    Private chat or channels are well implemented in both softwares and both are also very easy to setup.
    Besides of some usability problemas I think Flowdock is still better than Slack in this user experience and design.
    The second point is the price. Flowdock is half price of Slack ($3/month). If you are a student or a non-profit organization, you are able to get some special license.
    Read full review

    Salesforce

    Slack is a faster tool for communication since everything is in-app. It syncs with all my devices, so I don't miss anything. Other platforms redirect, which slows down its performance. The accessibility of slack works for everyone in the community. Circle Community Platform is still underdeveloped and does not have an Android option; Microsoft Teams is not friendly on iPhones.
    Read full review

    Return on Investment

    Broadcom

    • Our company uses it by default.
    • I enjoy the ability to communicate outside of text messages...keeps the conversation on in it's own bucket.
    Read full review

    Salesforce

    • It has saved us a lot of time that would have been spent sending emails back and forth.
    • Search option adds accountability to our team conversations.
    • Integrations with Google Drive and Gmail are another great time saver.
    • Sharing files allows us to collaborate faster and better.
    Read full review

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