What users are saying about
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
4956 Ratings
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.5 out of 100

Slack

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
4956 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Likelihood to Recommend

Flowdock

Flowdock is well suited for small teams and to environments that doesn't need too much reliability. I think it has some management problems that can make your life difficult if you have to manage a big amount of users. If you want just a tool communication with basic features (without using any integration or robust features) it can be suitable for you. You should try Flowdock using its free version for a small team and compare with others similar products. Flowdock delivers team chat and collaboration features, but is not necessarily the best product. Maybe some usability problems that disturb me won't be so relevant to you.
Vinicius Lima | TrustRadius Reviewer

Slack

Our software development teams and project managers find Slack helpful within the businesses. It is the most widely used networked communication platform. For teamwork, project management, and meetings, it's our go-to app. The Zoom/Outlook integration is fantastic. The Quick Huddle is my favorite feature. I use it to collaborate and share screens with my coworkers. We can also use it to share files, images, and URLs, among other options.
Mst Rahima Khatun | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Flowdock
4.9
Slack
8.2
Task Management
Flowdock
6.7
Slack
7.8
Gantt Charts
Flowdock
3.0
Slack
7.9
Scheduling
Flowdock
4.0
Slack
7.5
Workflow Automation
Flowdock
2.0
Slack
7.9
Mobile Access
Flowdock
7.2
Slack
9.3
Search
Flowdock
5.7
Slack
8.4
Visual planning tools
Flowdock
6.0
Slack
8.2

Communication

Flowdock
3.8
Slack
8.7
Chat
Flowdock
8.9
Slack
9.6
Notifications
Flowdock
7.7
Slack
9.1
Discussions
Flowdock
7.7
Slack
9.2
Surveys
Flowdock
2.0
Slack
7.8
Internal knowledgebase
Flowdock
1.0
Slack
7.7
Integrates with GoToMeeting
Flowdock
1.0
Slack
8.2
Integrates with Gmail and Google Hangouts
Flowdock
1.0
Slack
9.1
Integrates with Outlook
Flowdock
1.0
Slack
8.5

File Sharing & Management

Flowdock
7.8
Slack
8.4
Video files
Flowdock
8.0
Slack
8.5
Audio files
Flowdock
8.0
Slack
8.5
Document collaboration
Flowdock
8.0
Slack
8.0
Access control
Flowdock
8.0
Slack
8.1
Advanced security features
Flowdock
7.0
Slack
8.2
Versioning
Flowdock
Slack
8.3
Integrates with Google Drive
Flowdock
Slack
8.9
Device sync
Flowdock
Slack
8.9

Pros

Flowdock

  • Mobile app experience
  • Software integrations
  • Notifications
Kyle Golembiewski | TrustRadius Reviewer

Slack

  • Messaging - Much better than Teams in terms of UX for chats!
  • DM groups - Easy to create and add members
  • Integration with other apps. This helps so much so much for alerts, notifications!
  • Multi-device usage. A boon for Slacking on desk, on the road and more!
Victor Tay | TrustRadius Reviewer

Cons

Flowdock

  • One thing a little bit annoying is that a lot of links to others Flowdock sections (preferences, external services, etc) will open a new window/tab. Each click may take you to a new window and you can get lost easily.
  • There isn't a quick access list to members of your organization to start a private chat. I took a while to find how to do that. The interface and usability could be better.
  • There isn't an app for Windows Phone.
  • Sometimes you try to load some conversation and it doesn't show anything. It is not frequently but happens sometimes.
Vinicius Lima | TrustRadius Reviewer

Slack

  • The main problem we have had with using Slack is in relation to its word search system. This platform offers us a search system since on many occasions, some messages are lost during long conversations, however, this search system is not as effective since it only shows the most recent words of the search and does not show all of the results. It is important to note that a deeper and more exact search would help us find messages faster.
Jessica Alvarez | TrustRadius Reviewer

Likelihood to Renew

Flowdock

Flowdock 10.0
Based on 1 answer
I go with the flow because I'm a newer employee and Flowdock works as advertised. If it were my decision to choose a team communciator for the organization, I'd recommend we go with Slack for its robust features and ever-changing/evolving software integrations. Slack is the outright innovator in the space and will continue to hold that role for some time.
Kyle Golembiewski | TrustRadius Reviewer

Slack

Slack 9.4
Based on 13 answers
Slack works incredibly well and allows our whole remote-first company to work together from all around the World. The flexibility, ease of use and scalability of the solution means that we can continue to grow and make use of the team with a minimum of effort. I can see no obvious reasons why we would migrate to a different tool other than perhaps cost, but whatever savings would disappear in migration/setup time and the initial productivity loss.
Anonymous | TrustRadius Reviewer

Usability

Flowdock

No score
No answers yet
No answers on this topic

Slack

Slack 8.7
Based on 26 answers
Everything just works. I think the navigation and usability is quite intuitive. I have never had to look up any information or google how to use a feature of Slack (both in the desktop form and on the mobile app). I've never heard any complaints from our other employees either. I have been asked to remind people how to set up reminders, ironically. Although that itself is really simple too (you type "/remind" and then the reminder details).
Joshua Weaver | TrustRadius Reviewer

Support Rating

Flowdock

No score
No answers yet
No answers on this topic

Slack

Slack 8.1
Based on 128 answers
I've never had to contact support for Slack which is a great testament to its ease and use. Adding people outside of the organization takes a little getting used to, but ultimately allows for greater collaboration between FTE and contractors. There is no clear alternative to this software, so it's the best we can do for now.
Anonymous | TrustRadius Reviewer

Implementation Rating

Flowdock

No score
No answers yet
No answers on this topic

Slack

Slack 10.0
Based on 4 answers
It always helps if you communicate to everyone in the organization how important it is to drop whatever other chat tools they are using and jump quickly to Slack. They will all fall in love with it.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Flowdock

Slack is a similar software.
Private chat or channels are well implemented in both softwares and both are also very easy to setup.
Besides of some usability problemas I think Flowdock is still better than Slack in this user experience and design.
The second point is the price. Flowdock is half price of Slack ($3/month). If you are a student or a non-profit organization, you are able to get some special license.
Vinicius Lima | TrustRadius Reviewer

Slack

None of the competition coming from the Microsoft or Cisco provide the user experience of today's consumerized social media. Slack, on the other hand, is fully on par with the best and most known social media applications that consumers use. Consumerization of IT shows here as well, as people want to use the style of tools they are happy with in the free time as well.
Janne Mikola | TrustRadius Reviewer

Return on Investment

Flowdock

  • Our company uses it by default.
  • I enjoy the ability to communicate outside of text messages...keeps the conversation on in it's own bucket.
Kyle Golembiewski | TrustRadius Reviewer

Slack

  • In our Marketing sector, Slack completely improved productivity, since we managed to generate excellent communication between all employees and this helped us to have better task planning and to organize all advertising campaigns. In addition, this productivity improvement helped us to be more organized in the configuration and administration of marketing, to know what kind of ideas we will carry out to expand advertising in our company.
  • We managed to get a better visualization of the advertising progress of each created campaign. Thanks to the excellent real-time integration that Slack provided us, we were able to visualize the progress we had in each campaign while we had a general or individual conversation.
Sasha Brito | TrustRadius Reviewer

Pricing Details

Flowdock

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Flowdock Editions & Modules

Additional Pricing Details

Slack

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Slack Editions & Modules

Edition
Standard$8.001
Plus$15.001
  1. Per User Per Month
Additional Pricing Details

Rating Summary

Add comparison