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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Flowdock

    Score9.5 out of 10
    N/AFlowdock is a collaboration tool built around a chat and team inbox interface. Flowdock is available via app or as a browser-based solution. It was originally offered by Rally Software Development, which was acquired by CA Technologies, which was acquired by Broadcom in 2018.N/A

    Smartsheet

    Score8.3 out of 10
    N/ASmartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.

    $12

    per month per user (up to 10 users)

    Pricing
    FlowdockSmartsheet
    Editions & Modules
    No answers on this topic
    Pro
    $12
    per month per user (up to 10 users)
    Business
    $24
    per month per user (3 user minimum)
    Enterprise
    Contact Sales
    Advanced Work Management
    Contact Sales
    Offerings
    Pricing Offerings
    FlowdockSmartsheet
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—A discount is offered for annual billing.
    More Pricing Information
    Community Pulse
    FlowdockSmartsheet
    Considered Both Products
    Broadcom
    No answer on this topic
    Smartsheet
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    90%
    Would buy again
    62 Answers
    Delivers good value for the price
    No answers on this topic
    97%
    Delivers good value for the price
    58 Answers
    Happy with the feature set
    No answers on this topic
    88%
    Happy with the feature set
    61 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    98%
    Lived up to sales and marketing promises
    47 Answers
    Implementation went as expected
    No answers on this topic
    96%
    Implementation went as expected
    51 Answers
    Features
    FlowdockSmartsheet
    Project Management
    Comparison of Project Management features of Flowdock and Smartsheet
    Feature
    Flowdock
    4.9
    2 Ratings
    45% below category average
    Smartsheet
    9.1
    129 Ratings
    17% above category average
    Task Management6.72 Ratings9.8126 Ratings
    Gantt Charts3.01 Ratings9.0109 Ratings
    Scheduling4.01 Ratings9.8111 Ratings
    Workflow Automation2.01 Ratings9.2100 Ratings
    Mobile Access7.22 Ratings8.096 Ratings
    Search5.72 Ratings00 Ratings
    Visual planning tools6.01 Ratings00 Ratings
    Resource Management00 Ratings10.0108 Ratings
    Team Collaboration00 Ratings10.0122 Ratings
    Support for Agile Methodology00 Ratings8.981 Ratings
    Support for Waterfall Methodology00 Ratings9.079 Ratings
    Document Management00 Ratings9.2101 Ratings
    Email integration00 Ratings9.0100 Ratings
    Timesheet Tracking00 Ratings9.762 Ratings
    Change request and Case Management00 Ratings8.169 Ratings
    Budget and Expense Management00 Ratings8.075 Ratings
    Communication
    Comparison of Communication features of Flowdock and Smartsheet
    Feature
    Flowdock
    3.8
    2 Ratings
    71% below category average
    Smartsheet
    -
    Ratings
    Chat8.92 Ratings00 Ratings
    Notifications7.72 Ratings00 Ratings
    Discussions7.72 Ratings00 Ratings
    Surveys2.01 Ratings00 Ratings
    Internal knowledgebase1.01 Ratings00 Ratings
    Integrates with GoToMeeting1.01 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts1.01 Ratings00 Ratings
    Integrates with Outlook1.01 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Flowdock and Smartsheet
    Feature
    Flowdock
    7.8
    1 Ratings
    3% below category average
    Smartsheet
    -
    Ratings
    Video files8.01 Ratings00 Ratings
    Audio files8.01 Ratings00 Ratings
    Document collaboration8.01 Ratings00 Ratings
    Access control8.01 Ratings00 Ratings
    Advanced security features7.01 Ratings00 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Flowdock and Smartsheet
    Feature
    Flowdock
    -
    Ratings
    Smartsheet
    7.9
    66 Ratings
    3% above category average
    Quotes/estimates00 Ratings8.144 Ratings
    Invoicing00 Ratings7.537 Ratings
    Project & financial reporting00 Ratings8.760 Ratings
    Integration with accounting software00 Ratings7.332 Ratings
    Best Alternatives
    FlowdockSmartsheet
    Small Businesses
    Flock
    Score9.5 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FlowdockSmartsheet
    Likelihood to Recommend
    6.6
    (2 ratings)
    9.3
    (146 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    9.0
    (24 ratings)
    Usability
    -
    (0 ratings)
    9.2
    (17 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    8.1
    (45 ratings)
    Online Training
    -
    (0 ratings)
    7.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (6 ratings)
    User Testimonials
    FlowdockSmartsheet
    Likelihood to Recommend
    Broadcom
    Flowdock is well suited for small teams and to environments that doesn't need too much reliability. I think it has some management problems that can make your life difficult if you have to manage a big amount of users. If you want just a tool communication with basic features (without using any integration or robust features) it can be suitable for you. You should try Flowdock using its free version for a small team and compare with others similar products. Flowdock delivers team chat and collaboration features, but is not necessarily the best product. Maybe some usability problems that disturb me won't be so relevant to you.
    Incentivized
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    Smartsheet
    Smartsheet shines for collaboration. When you have multiple people involved with planning events Smartsheet makes it easy to share and collaborate. For instance, multiple people can be in Smartsheet working at the same time. Also setting permissions for exactly those who need to know is quite easy with Smartsheet. For data analytics and general spreadsheet purposes Excel is better but for project management and event planning Smartsheet is superior
    Incentivized
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    Pros
    Broadcom
    • Mobile app experience
    • Software integrations
    • Notifications
    Read full review
    Smartsheet
    • Its hard to overstate the value of familiarity. Being able to use a tool that has some familiarity takes away the time needed to train and orient employees on a new tool and allows an organization to hit the ground running.
    • Smartsheet covers most of the basics of a project management tool, the usual tasks, milestones and project viewing options.
    • For data viewing, you get multiple data viewing options including a calendar view (good for marketing teams and those who work around scheduling), Kanban, Gaant etc
    Incentivized
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    Cons
    Broadcom
    • One thing a little bit annoying is that a lot of links to others Flowdock sections (preferences, external services, etc) will open a new window/tab. Each click may take you to a new window and you can get lost easily.
    • There isn't a quick access list to members of your organization to start a private chat. I took a while to find how to do that. The interface and usability could be better.
    • There isn't an app for Windows Phone.
    • Sometimes you try to load some conversation and it doesn't show anything. It is not frequently but happens sometimes.
    Incentivized
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    Smartsheet
    • Smartsheet set up is similar to Excel, yet when you upload an Excel file, things like conditional formatting are lost. Smartsheet has its own conditional formatting, and you have to reinstate the rules. It would be great if those would apply automatically once a file is uploaded
    • Some Smartsheet management and access rules can take some tweaking to work properly. This may be a case of offering more info to admins so they can apply these better and with more efficiency
    Incentivized
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    Likelihood to Renew
    Broadcom
    I go with the flow because I'm a newer employee and Flowdock works as advertised. If it were my decision to choose a team communciator for the organization, I'd recommend we go with Slack for its robust features and ever-changing/evolving software integrations. Slack is the outright innovator in the space and will continue to hold that role for some time.
    Read full review
    Smartsheet
    It definitely meets our needs as far as organizing and archiving our tasks and files. As we train more staff to view it, I see opportunities for more improvement, which I am sure this program can handle. I look forward to seeing continued improvement from Smartsheet on their capabilities and functionality.
    Incentivized
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    Usability
    Broadcom
    No answers on this topic
    Smartsheet
    Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions
    Incentivized
    Read full review
    Support Rating
    Broadcom
    No answers on this topic
    Smartsheet
    I give this rating because it fills a niche in the market. MS Project scares many away from proper task management but there are limited tools our there, especially cloud-based that are mobile-friendly. Smartsheet fills this market gap, especially for small to medium-sized businesses. IT is not fair to compare it to MS Project, but fairer to see what gaps it fills.
    Incentivized
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    Implementation Rating
    Broadcom
    No answers on this topic
    Smartsheet
    It's absolutely paramount to take a few minutes to actually play with the software. It's nearly impossible to do anything wrong or make a mistake which cannot be fixed easily. Under the help menu is Live Training option. After you familiarize yourself with the commands, watch the live training for some in depth understanding of how to make the software fit your needs perfectly.
    Read full review
    Alternatives Considered
    Broadcom
    Slack is a similar software.
    Private chat or channels are well implemented in both softwares and both are also very easy to setup.
    Besides of some usability problemas I think Flowdock is still better than Slack in this user experience and design.
    The second point is the price. Flowdock is half price of Slack ($3/month). If you are a student or a non-profit organization, you are able to get some special license.
    Incentivized
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    Smartsheet
    Jira and Redmine are much more robust and technologically advanced project management solutions. I enjoy using either when managing a very large project. However, I prefer to use Smartsheet for my smaller to medium sized projects. As for Google Drive - I would say that Google sheets and Smartsheet are almost identical in my opinion when it comes to functionality. Personally I prefer to manage smaller projects via Google Drive, but it is a personal preference!
    Incentivized
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    Return on Investment
    Broadcom
    • Our company uses it by default.
    • I enjoy the ability to communicate outside of text messages...keeps the conversation on in it's own bucket.
    Read full review
    Smartsheet
    • This has really opened up collaboration across teams. A lot less working in silos.
    • It hasn't fully replaced any one tool so it means having to go to another place. Hopefully, we can eliminate a tool or two in the next six months.
    Incentivized
    Read full review
    ScreenShots